WTF
Why would I subscribe to print from a label that I bought and bought the paper for. This is stupid. It never used to be like this.
So Disappointing
Been using this product and app for years. Every update has made the app unusable over time. Now they added more ads and a subscription. Absolutely not. I’d give it zero stars if I could. I highly don’t recommend.
Extra costs
When you buy a label maker you are not made aware that you must then subscribe to the app at significant cost to make it work . I will just return the printer.
Latest Update broke the app!
Worked great until mid-Oct 2026 update. Can't use auto correct words. Can't edit existing text on templates - have to retype entire text out. The editing UX at the bottom now covers most of the label so you can't even see what you are typing. Complete pain in the A to use now. Took a simple usable app and turned it to trash that's aggravating to use. Will have to look for other options if they don't fix it.
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Absolute phishing ware
Unusable unless providing personal information. Within minutes of making a profile to use (email etc solely designed for this app) they green lit them (including phone # given) with spam, spyware attempts and multiple fake business communications attempting to exploit. To say the least- stay away
Suckered Me
This is very disappointing. You buy the little label maker. It only works with this app. And you have to buy an annual subscription to this app. All in all… This little LabelMaker that I thought was such a good deal, has cost me $100 including supplies. And now another $40 for the app?
Forced upgrades
I am thoroughly fed up with this app. Every few weeks there's a new feature, the free trial page pops up, and i can't move beyond that page, so it won't let me print a label unless I sign up for free trial. I don't want their free trial of whatever, so set the project aside and wait a few days until that feature is gone, then print the label. This happens over and over. It's intentional. Going to chuck the printer rather than put up with this bs
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Constant Glitches
This app is constantly
Glitching with not wanting to upload correctly, freezing and so forth. Do not recommend.
Glitching with not wanting to upload correctly, freezing and so forth. Do not recommend.
Return it if you can!
They don’t tell you it only works with subscription!
Do not download or buy their products
They downgraded this software AFTER I bought the label maker. Now features that were included are behind a paywall…..for a product I already bought and had been using. Avoid this company and their products, they are a scam.
Scam
This app is required to use a Phomemo. After using it for several years, the app would not let me print unless I subscribed. I cannot find a way to download unsubscribe. The support pages are in Chinese.
Label misaligned
This is almost impossible to correct. No markings on new rolls to align correctly. I wast nearly a quarter of my roll attempting to align!
Crooks
$35 a month just to use a label printer is insane. Guess I just have a new doorstop.
WAS a good app
It WAS a decent app that paired easily with their label maker. Now they require a subscription to print anything. Not worth it at all. Can’t use the label maker now. Thanks for nothing.
Subscription hell
I’ve been using this app cause my label maker makes it so. But now there is a subscription in place in order to print items out? This is ridiculous. I just need to print simple labels! I don’t need a subscription to do this!
Subscription is Ridiculous
Very disappointed that using this printer now requires a subscription of $40 annually. Huge money grab. Will be purchasing a standard label maker where cost of supplies is only on going expense.
Ripoff
I’ve used it for years but now it’s useless because of their deceptive business practices. After you design a label it won’t print due to popup ad to buy upgrade for more features.
Stop forcing the paid version!
I bought this LabelMaker because it had high reviews and there is no charge for using the app. Lately when you attempt to print, there is a pop-up ad for the paid version of the app and there is no way to exit out of it. In order to continue printing, you need to exit the app completely and reopen it and then, not always, you get the option of printing as you always had. This is very annoying and has started to ruin what otherwise was a great label making experience.
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Last update
The last updat is messing with the flow of being able to type in the space allowed because you’ve added new features I’m sure can be great not at the expense of trying to push it out of the way of me trying to get the job done. You realize it’s a tight space yet you infringed on it. Make it stop! Fixit please.
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was easy to make labels but now it's more upsell
was easy to make labels initially, but now it's more upsell, it limits cloud storage and tries to get you to subscribe to onkine services. would be sure much better if i could save my labels to the storage i already have. also theres a privacy issue, your labels stored in on their servers
