PrivacyPro SmartVPN & Firewall User Reviews

What users say

Top reviews

Worked fine for years, now it blocks all traffic

I used to like seeing all the trackers PrivacyPro blocked, and I don't like knowing I'm unprotected now. But in about April, 2026, it started blocking all internet traffic on both iPad and iPhone. Sometimes toggling airplane mode would fix it; sometimes a reboot would fix it; sometimes I'd have to reset network settings and reboot two or three times to get connectivity back. It took me a while to figure out that it was PrivacyPro, and when I did, I tried the procedure suggested by Support, reset the DNS cache and deleted the VPN profile, and it didn't help. The v1.8.6 update didn't help. I'll leave it installed but turned off for one more update and try it again, but if that doesn't fix it I'm deleting it and finding a different VPN.
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Response from developer

So sorry to hear you're running into this trouble as that's definitely not expected behavior with our app! You mentioned speaking to our support team, but if you can, please reach back out to support@disconnect.me so they can troubleshoot with you further to make sure everything is working properly for you.

No Updates in 2 Years

This app works, but is lagging behind. If you are going to charge a subscription fee, there should be a justification for it with new features, bug fixes, performance improvements, and UI enhancements to keep up with new OS features and designs. Strongly considering cancelling my subscription next payment cycle.
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Ad blockers

Need more

Oustanding Firewall

The firewall blocks a vast amount of junk and is easy to customize. I would give that five stars. When I tried thr VPN it seemed as slow as most, so I would give that three.

Love the features

We have had Privacy Pro for several years now. When it first came out, I bought a license for it. Since it has evolved over the years, they now have a subscription service. But I would say it is very worth the price! It’s an excellent app! I cannot use my games without it! Superb!

Privacy

I hope this works

Scroll up in “Customize”

Hello, PrivacyPro team.
Been using the app for almost 3 years (maybe 4). I love it for intuitive design, robust performance, selective blocking but one thing that needs to be done. “Customize” section for adding custom urls to block is not working properly. It shows top 3 custom urls. When I try to scroll up to see the rest, it just won’t. I have the app on 2 of my phones and both have the same issue.
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Failing

Over the last week or so, the app closes itself multiple times a day (12+) and is consistently offline when I first check the phone in the morning. I find myself constantly checking throughout the day to see if it’s engaged, and if not, turning it back on.

This app has been pretty rock solid for years, but all of a sudden something‘s not right.

iPhone13 Pro
iOS 18.0.1
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Liked it for years

I've appreciated the product. My wife and I compare going to the same website. Hers is filked with junk ads. So I was going to put her on it.

But I can't figure out the difference between the three main products. No matter where I look over and over, app store, developer site, I still have no idea.

Some companies have created the idea of a table where each column is one of their products and each row is a feature and each cell shows whether that product has that feature. Maybe try to investigate that idea. Instead of a website with a lot of meaningless generic icons.
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Response from developer

Thank you for taking the time to share your experience as well as your feedback! If you visit https://disconnect.me/consumer and scroll to the bottom of the screen, there is a chart that compares our different products. If you ever have any questions, please be sure to reach out to support@disconnect.me, and our support team will assist you.

Blocks FaceTime

Can’t make FaceTime calls with it switched on

Response from developer

So sorry to hear you're running into this! That's definitely not intended behavior as our app shouldn't interfere with FaceTime. If you are able, please reach out to our support team at support@disconnect.me so they can troubleshoot what may be causing the conflict.

This app works really good

I had downloaded this app a little while ago and had not used it yet. I just opened and was testing out the functionality. It does exactly what it says. Checked my I.p. Gps to make sure and yup it showed the country I had picked. I’m only using the free version but it still gives you way more control options than say AdGuard vpn service with just a free account. You can control which dns service you would like to use. It’s just an all around good service.
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Thx

To be honest I only use this app to have no ads in crunchyroll

Love it

I don’t like being exposed. Wish I could block cookies within this app though.

it constantly hangs and halts all traffic

many times it just stops allowing traffic especially when phone switches from wifi to cellular and it brought me to extremes that I had to create a Shortcuts automation that invokes turning the vpn off and on whenever the phone leaves or joins a wifi.

One of a kind

This app actually blocks ads

Viafoura

When I saw this website show up in the list of Recently blocked as being ALLOWED, I IMMEDIATELY added the site to my custom block list as BEING BLOCKED. Remarkably, a month after adding the block, the site DID NOT show up in the Recently blocked list AT ALL. So just now, I actually dialled in Viafoura in Safari, and lo and behold, the website loads in the browser WHEN IT SHOULD BE BLOCKED!!! What this tells me is that there is something VERY DISREPUTABLE going on! I think an explanation is due. That or a refund is due.
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Blocking

Hello Privacy Pro,

I really like you guys but, I had to unsubscribe because your blocking things that should not be block like “live chat”. I had to delete the app in order to have a live chat with this company.

I also disabled the block on this company called “Nextdoor” and it still wouldn’t let me see the website. I literally had to download the Nextdoor app in order to use it.
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Fast response and fix

Submitted a problem using Line, a social networking app, got a really fast response and fix. Thank you very much for your help and support.

The app is not working well.

I kept reinstalling this app for the blocker to work, But it showed ads in other apps and I was tired of it. The app is blocking ads but they still show in other apps. I think the blocker stopped working.

Recent Problems

In the past week I cannot access AOL (mail or website) or use links from Twitter to access any website on my iPad. Is there an update coming, or is the adblocker being “managed” by those websites? Thx, Jay!

Removing and reinstalling app fixed problems!