PrivateVPN User Reviews

PrivateVPN
PrivateVPN
PrivateVPN Global AB

Customer Experience

Positive experience28.1% of reviews
Neutral8.6% of reviews
Negative experience63.3% of reviews

~ Based on 267 written reviews from the US App Store.

What users say

Is PrivateVPN Safe?

PrivateVPN appears safe based on user ratings. AppsHunter Safety Score for PrivateVPN is 92/100.

This assessment is based on 4,950 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.3% of ratings point to a safe experience
3.3% of ratings suggest some concerns
7.4% of ratings point to a risky experience

~ Based on 4,950 App Store ratings for PrivateVPN.

Is PrivateVPN Legit?

PrivateVPN appears to be a legitimate app. AppsHunter Legitimacy Score for PrivateVPN is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Affordable & effective

Does the job

No longer works on mobile network

It is basically being blocked all over and forces extra captchas and restrictions when enabled. It no longer connects over 4g or 5g so without wifi you will not be protected. I would cancel today if i didn't pay for the year like a dummy.

Slow

Slow.

Top Notch VPN

Been using this service for at least five years and have never had a problem yet that wasn’t solved quickly by their excellent support team. Recommended highly!

À propos du vpn

Quand il est sur France paris qu’il reste sur France paris il doit pas changer sans demander notre avis

There's clearly an internet connection but they say I don't have any

I wanted to sign up and use it, but I didn't expect I wouldn't even be able to register

Poor

Can’t use anything defeats the purpose - very basis featured works well, but stealth is not working

Absolute Drecks-App

Standort Deutschland funktioniert seit Monaten nicht. Entschuldigungsmail erhalten, mit der Ankündigung einer Kompensation, aber passieren tut nichts. Bei anderen Ländern wählt er sich auch nicht ein (gerade in Ägypten). Rausgeschmissenes Geld! Nie wieder!

VPN app crashing

So, have been using this app for over 3-4 years now and starting recently, it’s been crashing. So here’s my experience. I would tap on the app on my iOS 26.2 and it would act like it was opening and then stops. I have to tap it at least 3x before the app would open up. What gives?! Is it not 100% compatible with iOS 26.2?
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VPN are disappearing!

I used private VPN since years, but since last summer multiplen VPN Locations disappeared. In particularly the Italian one and last few months also no server located in Germany. So at least these were the two I used mostly and they are not available. No way to get money back and support is not even informing customer if some servers are removed.
Indeed last time I will ever use these service, if no improve done!
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Not properly working with iPhone

Not working good with iPhone

bon vpn

très bon VPN

Kein Support

Seit 2 Monaten ist für unseren Account kein deutscher Server mehr verfügbar - das macht diese App für uns unbrauchbar .. mehrere E-Mail Anfragen beim Support blieben unbeantwortet - Im Chat wurde auf interne Probleme verwiesen - eine Lösung gibt es scheinbar aber nicht - das Problem besteht weiterhin und das Abonnement hatte sich gerade verlängert. … es kommt weiterhin keine email - kein Vorschlag wie es weitergehen kann … Ich bin enttäuscht und habe Gerald verschwendet …
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reinstall

it works when it’s working, but constantly have to reinstall.
bug(s) or doesn’t play well with Apple’s software that hides IP addresses?

4 out of 5 uk servers not working

It’s become unusable .. the support chat explained that 4 out of 5 uk servers are not working dues to hardware problems . It’s been like this for several weeks . They don’t give refunds for service that isn’t working ..

Hard to connect

Very difficult to connect in China.

Bad Service

App complains since 1 month that I did not pay for extension but I did and paid. Customer service does not even answer my several mails.

cant add a month

if you buy a month, theres no way to renew or buy the upcoming month.

support sends cryptic emails bc they refuse to quote the Q you asked. i had 5 Qs at different moments and the replies were #CHAOSAGENCY bc theyre too lazy or dumb to quote an email while replying. consumer terrorism!

App hasn’t upgraded in years and his not useful anymore

I can find a lot of other vpns that wont automatically disconnect and reconnect you. This app is a major disappointment. I am always stuck waiting just to connect, no servers work on amazon, and it’s not close to as fast as others to download and surf the web.

Bricht ständig ab

Sm Anfang lief es gut aber dann brach es ständig ab und jetzt komme ich überhaupt nicht mehr rein