used to work, but not anymore
I really enjoyed the app when it worked but for the last year it has been a nightmare
Goes dark
Worked for a while, connect via Bluetooth does not work with any consistency. It wants to select device every time it started and goes unreadably dark on select screen. Cannot get app to connect via Bluetooth.
Bluetooth Disconnect
The app does not keep connection to Bluetooth. You opened, select your massage, and if you want to see time remaining or make a change you have to start all over again. From connecting to Bluetooth signal to everything else.
Serious flaws
It worked for a while. Now it continually thinks the chair is not turned on when you try to select anything on the menu. When connecting the phone, it does not filter the Bluetooth device list and shows every BT device it sees. When screen is in dark mode,the list of BT devices cannot be read. Once the screen sleeps BT will be disconnected, so to change settings after calibration you must reconnect BT. And it’s still a better UI than the built in controller.
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Select Device screen has black background
Can’t see which Bluetooth device to select
Bluetooth connection screen is black
Can’t see which Bluetooth device to select
Still NFG
Why keep this app available if you don’t fix it?
Language selection and power switch works. Every other button brings up a pop up saying the device is not turned on.
Language selection and power switch works. Every other button brings up a pop up saying the device is not turned on.
Maestro Pro 4D from Costco
Connect to the osaki Bluetooth with your phone and then connect with the app. It’s in Chinese until you are connected then the app seems to work fine.
Abandonware. Not updated in years.
Language setting is ignored. All text is in Chinese. No longer connects to chair. They are still selling these new through costco but manufacturer has clearly abandoned the app. Other apps by the company seem similarly abandoned. Raises questions about product quality and support.
Need updates for IOS 16
Need updates bad, app does not work in current state.
Not working
App not working. Keep asking to power up the chair. Please fix the app
App stopped working with iOS 16
Please fix this. The chair is almost useless without the Bluetooth app. You’ll force many people to return their chair to Costco if you do not fix. This chair is too expensive to stop supporting less than a year after it’s been sold.
This work but not in English!
I should of done my research about this brand
Did not work
I’ve tried all the Osaki apps but none of them work with my Osaki massage chair. I can connect Bluetooth for music but not the app. Even though this was part of the feature set
English version does work!!!
I can’t read Chinese!
Needs updated bad!
This chair cost too much money to leave the app and firmware in this state. I want to love it but I just like it a little. Please tell me there’s an update coming or I’ll ship it back!
In Chinese language
Not useful
5 stars if you could save massage settings
every time i have to go in and enable my manual massage settings. it would be so much better if there was an option to save a massage preset and enjoy the amazing massage the osaki gives. 5 star chair but app needs small improvements.
It’s all in Chinese
It allows you to select english as your language, but then all the wording is still in Chinese. The app is unusable.
Instructions are not in English
Instructions are in Chinese!!!
