ProCom Chat

A website chat solution service for businesses to provide real-time interactions with live reps. Who is it for: Small to medium businesses needing an easy chat service for their live reps to communicate with website visitors. Features: • Unlimited Rep accounts • Rep personalized Auto Replies • ProCom’s Chat Pulse Instantly see which conversations are active, new, answered by AI, missed, or waiting for a response. • Rep personalized Timed Auto Responders • Rep Chat Schedule • Real-time Visitor Location • Instant Visitor Notifications • Widget Custom Colorization • Call Me Feature allows the web visitor to call the rep online • Chat rep scheduling • Visitor Analytics • Visitor and Rep File Uploads up to 30 Mbs • iOS App • Built in ProCom’s Smart AI Integration