Promise User Reviews

Customer Experience

Positive experience42.4% of reviews
Neutral3.4% of reviews
Negative experience54.2% of reviews

~ Based on 59 written reviews from the US App Store.

What users say

Is Promise Safe?

Promise: Relationship App appears safe based on user ratings. AppsHunter Safety Score for Promise is 88/100.

This assessment is based on 928 user ratings, with an App Store average of 4.4/5.

Safety Analysis

83.7% of ratings point to a safe experience
7.9% of ratings suggest some concerns
8.4% of ratings point to a risky experience

~ Based on 928 App Store ratings for Promise.

Is Promise Legit?

Promise: Relationship App has limited verification signals. AppsHunter Legitimacy Score for Promise is 53/100.

Based on 53 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

No help

App doesn't work and when you try to contact support they don't answer. I have been trying to contact support through the app and email haven't gotten no response. It keeps saying that we haven't put our extensions on Safari even though they are on and it won't let us continue on. The promise button is still locked
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Subscription scam?

I bought the subscription by accident, and didn’t think anything of it because I thought it was only $1 a week AS ADVERTISED when you choose free or subscription. Charged me $66 and I would like a full refund because I do NOT want the subscription and it is not what it is advertised!! If your going to put it as $1 weekly then damn change it as that!, paying for $1 and getting around $60 taken out of my account is absurd.
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it’s ok

Does not block fetish sites /: Like if your partner has a foot fetish? they can still access footfinder and such. Would love if the app would show the sites your partner has visited but as of now I have no idea if they are still viewing fetish content or not. Tumblr, X, and Deviantart should be blocked as well.
Please fix as I am willing to pay!!
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One sided

It’s one sided, I really like this app I bought a subscription but it’s only for the betrayed partner. I was really disappointed when I relised that the rebuild trust path wasn’t for him to rebuild my trust.

Another AI app

Super janky. Couldn’t even put in the start date for our relationship. It had me select a date and then nothing changed. Lots of AI suggestions and clearly just another AI app they want you to pay a subscription for. I wish people would stop trying to profit off of apps that don’t even work and aren’t fully developed
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waste of my money

I bought the subscription then I tried to sign up and it wouldn’t even let me create an account.

Actually pretty solid

I wasn’t really expecting much at first but this app actually surprised me. It’s super easy to use and doesn’t feel confusing like some other apps I’ve tried. Everything loads quick and I haven’t had any weird bugs so far. I mainly got it just to try it out, but I’ve been using it more than I thought I would. Definitely worth checking out if you’re on the fence.
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Maps and history

There should be a way to keep the location enabled and be able to go back and see the history, also maybe a sound feature that bypasses silent phones, and the toggle on off should t be so easy. There should be more of a way to see what happened while the security was off. Great app though

Where can I contact someone

I want a refund. No one has responded to me

love the app

this app is helping me and my relationship get through our darkest times

They took money from my account

They took money from my account and I can t even enter the app cause it said I don’t have an account

Private tabs

I saw online that you could look at your partners private tabs from the app however I don’t see the feature in the app t would be very useful to have a feature like that or be able to find it

PAID $70+

I paid $50 for “everything” subscription & haven’t received it. I been contacting support team as well… no response

Once it’s fixed I will change this review

Lies

I chose the subscription that was a little under a dollar then they proceed to charge me like 55$ 💀 then I couldn’t cancel it afterwards!💀

Response from developer

Hey Angel, can you please reach out to support? I believe you chose the yearly plan. If you can reach out to support@withpromise.app, we can help clarify any issues you have had :)

Good

I am loving this app, but when I try to view the weekly reports it says the request is invalid and that the sku is required

Response from developer

Hey, thanks for the review. The issue will be fixed in the new update this week. Thanks for letting us know!

Promising

Very fun to use so far. Has a lot of potential for being a newer app. Wife and I are subscribed.

Purchased yearly but still locked

I joined promise using my partners code and I recently bought the everything pack yearly and all the extra promises remain locked on both sides even though apple has confirmed and charged my card I have sent an email using the feedback option as well

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Love it

Absolutely love it!!!

So far, I absolutely love the app!! It was buggy for my partner, but he was able to email the developer and get it all taken care of. I love that the team is willing to work with us consumers to make the app better and constantly looking for feedback. I love everything it has to offer this far. Like helping keep accountability for partners! I definitely would recommend for partners.
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great app

me and my man have been going through some things and this app has helped a lot with overthinking. it can help u with reassurance and your relationship . get this app is u worried