Vue et approuvé
This company is a SCAM
I cancelled the service as what they provide is school children stuff. Not worth the money.
Scam be warned!
Fraude
Lots of posts on them scamming
Abder
Trop cher
Payment en continu
Prosperi Academy is Awesome
Cancelling
Scam
Super le fun
Very easy to understand
Debited although cancelled
Now I have received the information that I supposedly did not cancel the subscription, but just the app. This obviously is not true, how would I otherwise know that I am not allowed to access the app because it would restart the payment plan, which is also the reason why I canceled the app..
Response from developer
Hello, We apologize for the inconvenience. Please note that deleting the app does not automatically unsubscribe you, and our subscription plan includes auto-renewal, which is why you were charged. If you’ve already canceled but were still billed, we’d be happy to assist you. Please reach out to us at support@prosperi.io with your account details, and we will investigate your refund request. Best regards, Prosperi Customer Support Team
Continues to charge after subscription is canceled
Even though I had cancelled the subscription the month prior.
Also a word of warning prices are shown in USD and charged in local currency which also attracts a currency fee
Response from developer
Hello, We’re truly sorry to hear about your experience. We understand how frustrating this situation can be. Please note that our subscription includes an auto-renewal feature, and cancellations need to be processed before the renewal date. We also appreciate your feedback regarding the currency charges, and we will review this for improvement. If you'd like us to look further into this issue, please contact us at support@prosperi.io, and we’ll do our best to assist. Best regards, Prosperi Customer Support Team
