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It’s 2020, how is their app so unintuitive?
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About
Access live and recorded video from your security system on your mobile device. Stream video, search recordings, and manage system settings remotely. Offers features like digital zoom, PTZ control, and multi-factor authentication for enhanced security.
✓Live and recorded video access
✓Automatic connection settings
✓Event-based notifications
✓Multi-camera views
✓Search recorded video
✓PTZ camera control
✓Multi-factor authentication
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What's New in Protect Mobile
3.3.0
July 17, 2026
- Added support for iOS 26 to ensure optimal performance and full compatibility with the latest Apple devices. - Updated the results view option names to Details and Full View in Search. - Updated the Full View to automatically cycle through the five images when scrolling through the list of results. - Updated the default behavior to display Locations containing devices with an expired license in the Location list. - Updated access to Location arming, allowing users without video viewing permissions to set Arm and Disarm from the Locations list. - Updated minimum requirements to support iOS version 18 or newer. - Improved stability and security. - Fixed an issue that caused the app to occasionally close unexpectedly when a location contained a 360 camera. - Fixed an issue that caused the app to occasionally not display the video playback view when opened from a push notification. - Fixed an issue that caused LPR events to occasionally display thumbnail images from an incorrect time. - Fixed an issue that caused an incorrect camera to occasionally display when selected from the Cameras list.
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FAQ
What is Protect Mobile?
Protect Mobile allows you to access live and recorded video from your Ednetics Protect security system. You can manage user permissions, access recorders, and streamline system management from a simple mobile app.
How does Protect Mobile handle connection settings?
Protect Mobile automatically loads all recorder connection settings, eliminating the need for manual IP address and connection setup. This simplifies the process of accessing your security system.
Can I view video in different modes with Protect Mobile?
Yes, you can access video in multiple camera views in both portrait and landscape modes. Swiping across the screen allows for quick switching between cameras.
Does Protect Mobile support PTZ cameras?
Yes, Protect Mobile supports PTZ (Pan-Tilt-Zoom) capable cameras. You can control them, access presets, and utilize interactive PTZ control and zoom in both live and recorded video.
How secure is Protect Mobile?
Protect Mobile implements multi-factor authentication to enhance security. It also allows for 2-way audio communication and listening to recorded audio.
Can I save or share video clips with Protect Mobile?
Yes, you can save images from recorded video directly to your mobile device. Additionally, you can export video clips to the cloud and share them with other users.
What is the update frequency for Protect Mobile?
The latest version of Protect Mobile is 3.2.3, last updated on April 7, 2026. This indicates a recent update, suggesting ongoing development and support.
Does Protect Mobile have ads?
No, Protect Mobile does not contain advertisements. The app is free to download and use without any ad interruptions.
