Proton Wallet Reviews: Is It Legit?

Customer Experience

Positive experience64.9% of reviews
Neutral10.5% of reviews
Negative experience24.6% of reviews

~ Based on 57 written reviews from the US App Store.

What users say about Proton Wallet

Is Proton Wallet Safe?

Proton Wallet: Secure Bitcoin appears safe based on user ratings. AppsHunter Safety Score for Proton Wallet is 94/100.

This assessment is based on 273 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.5% of ratings point to a safe experience
1.1% of ratings suggest some concerns
3.4% of ratings point to a risky experience

~ Based on 265 App Store ratings for Proton Wallet.

Is Proton Wallet Legit?

Proton Wallet: Secure Bitcoin appears to be a legitimate app. AppsHunter Legitimacy Score for Proton Wallet is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Be VERY careful with this scam product.

WARNING If you want to try it, and since this wallet is not extraordinary, you want to close your account, you will not close the 'Wallet' account, they will destroy your entire Proton account without warning, they are crazy! Do not use this product!

Response from developer

Hi! Proton services share one account, so deleting it through Wallet removes it from all Proton services, not just Wallet. Please contact us through the contact form on our website so we can help you recover your account as quickly as possible.

Suggestions for Proton Wallet – Email Aliases & Personal Bitcoin Node Support

Big fan of Proton and I use nearly all of their services. Proton Wallet is another great addition and I’m happy to give it 5 stars.

Two privacy features I’d love to see added: support for Proton email aliases when sending/receiving Bitcoin via Email, so users don’t have to expose their primary email address, and the ability to connect to a personal Bitcoin node/Electrum server, ideally over Tor using a .onion address.

These additions would make Proton Wallet even stronger for privacy-focused Bitcoin users.
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Proton BTC Wallet

Perfect self custody wallet. Easy to setup and use. A great fit with my other Proton apps where I know Proton value my privacy and not my data.

Love it

Great bitcoin wallet with option to email bitcoin.

Multisig function

Would be great if y’all were able to add multisig function

Works good

Always found Proton Wallet to be a random app they released to their suite of products. Overall it works great…just wish that they had an option to make it more of a digital wallet outside of just bitcoin. Having features that allowed for daily card transactions, and other crypto would be really handy. Overall, the app has been a great resource for bitcoin at the very least.
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Simple, does what I need it to do!

Simple, clean wallet without trying to sell me things!

Lost everything-scam

App froze and would not allow me to save my assets, essentially proton robbed me of millions of dollars worth of Pepe

Response from developer

This doesn't sound right. Have you lost access to your Wallet app? Please keep in mind that Proton Wallet is a self-custody service, and in case you do have recovery methods enabled, we can try to help you regain access to the account. Contact us via the contact form on our website so we can better help.

Utility

Well the wallet serves its purpose quite well to just store and keep bitcoin safe. It would be awesome if it would calculate ur average cost and gains for you. The transferring fees that you pay whenever transferring crypto from wallet to wallet is not horrible and it’s worth it if you’re paranoid about asset security. In my opinion it would be cool if they added more mechanics like being able to buy crypto (LINK, BTC, ADA) through the app but for the sole purpose of keeping ur bitcoin safe I’d give it a 9/10. I combined it with a password manager and used all the extra safety precautions but I feel like it could still be more secure. I’m a fully integrated proton user. I use all their products and like every other project done by them, it’s amazing :). Hope to see a bank/card wallet or something like it soon!
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OK but limited in scope

Part of the Proton ecosystem. A decent wallet, but a bit limited…only offers BTC.

Response from developer

We chose Bitcoin to be the foundation for Proton Wallet because it is the most widely adopted and decentralized digital money. While we'll make sure to document your altcoin request accordingly, Proton Wallet is a Bitcoin-only wallet at this time. If you've found it useful as such, we'd appreciate it if you adjusted your rating to reflect this.

Great app

Wish they could do like Apple wallet does but still decent

Response from developer

Thank you for the feedback. Keep in mind that this, unfortunately, is not doable in the near term due to the need to convince and integrate with thousands of banks around the world. We started with Bitcoin because it's a permissionless network that anyone can join and use. We'll greatly appreciate it if you can change your rating to reflect your satisfaction with the rest of the features our service offers.

Another great Proton product

Not much to say besides good job guys, another easy to use, secure product

Small dark app icon

Put the app in a folder, then there’s a dark app icon missing…

A privacy wallet without a privacy coin

Add monero support and I will give 5 stars.

Zero Privacy

If you add Monero, I will change my review to 5 stars. :)

Respectfully,

A 2-Year Proton Unlimited Member

Response from developer

Most crypto wallets support dozens if not hundreds of different cryptocurrencies to promote trading and speculation. This causes their user experience and security to be compromised by complexity and not focused on Bitcoin, the most secure and widely adopted digital asset. At Proton, we believe in quality over quantity, so at least for now, Proton Wallet only supports Bitcoin. This allows us to focus our resources on building the best Bitcoin wallet, but we'll add your vote for this so that our team is aware of the demand.

Excellent

Easy to use and understand. Secure and responsive.

Please Fix Dark Mode Icon

Dark mode icon reverts to white inside of folder on iOS Home Screen.

Response from developer

That doesn't sound right. Can you restart your device and see if this resolves the behavior? If not, please contact us at https://proton.me/support/contact?topic=Proton+Wallet so we can further help.

Simple to use and user friendly

If fisher-price did crypto they would envy the UX of Proton, legitimately review reader, if I can work it out anyone can. Bravo Proton and thank you

Good Wallet

Transaction fees are small

Die Wallet ist ok,

für das was sie sein soll. Als unlimited Kunde wollte ich alle Produkte nutzen so auch die wallet. Ist eine normale Hot Wallet mit der Funktion die Gebühren nachträglich zu erhöhen was gut ist. Was dringend kommen muss sind automatische Benachrichtigungen bei Geld Ein- und Ausgang, das muss man manuell aktualisieren. Nutze es auch als Mining Wallet. Und ich will kein 2fa und keine freunde einladen, warum muss ich mir die Buttons dazu trotzdem jedes mal ansehen im Hauptbildschirm? Und ETH wäre top das nutzt man öfter mal als BTC.
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Response from developer

Thank you for the feedback provided. We'll make sure to add your votes for all the requested features so that our team can prioritize accordingly. In the meantime, we'd greatly appreciate it if you can update your rating to reflect the satisfaction of our Proton Wallet app at this time.