Proton Wallet User Reviews

Name: Proton Wallet: Secure Bitcoin
Rating: 4.8 (233 reviews)

Proton Wallet: Secure Bitcoin

Proton AG

🔧 Utilities

💰 Finance

Customer Experience

Positive experience62.7% of reviews

Neutral11.8% of reviews

Negative experience25.5% of reviews

~ Based on 51 written reviews from the US App Store.

What users say

Summarized from real user reviews of Proton Wallet. Based on 233 reviews and a 4.8/5 average, it highlights the 6 positives and 2 negatives reviewers mention most about this Finance app.

Positive things

👍User-friendly interface
🚀Fast transaction speed
🔒Highly secure
💡Integrates with other Proton services
👍Easy to navigate for beginners
👍Smooth and intuitive experience

Negative things

🐛Issues with buying/ordering process
🌙Lack of dark mode option

Is Proton Wallet Safe?

Proton Wallet: Secure Bitcoin appears safe based on user ratings. AppsHunter Safety Score for Proton Wallet is 94/100.

This assessment is based on 233 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.3% of ratings point to a safe experience

1.3% of ratings suggest some concerns

3.4% of ratings point to a risky experience

~ Based on 233 App Store ratings for Proton Wallet.

Is Proton Wallet Legit?

Proton Wallet: Secure Bitcoin appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Proton Wallet is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Works good

Always found Proton Wallet to be a random app they released to their suite of products. Overall it works great…just wish that they had an option to make it more of a digital wallet outside of just bitcoin. Having features that allowed for daily card transactions, and other crypto would be really handy. Overall, the app has been a great resource for bitcoin at the very least.

Squigg16

a month ago

Simple, does what I need it to do!

Simple, clean wallet without trying to sell me things!

Brandooonie

2 months ago

Lost everything-scam

App froze and would not allow me to save my assets, essentially proton robbed me of millions of dollars worth of Pepe

Dues Mountani

3 months ago

Response from developer

This doesn't sound right. Have you lost access to your Wallet app? Please keep in mind that Proton Wallet is a self-custody service, and in case you do have recovery methods enabled, we can try to help you regain access to the account. Contact us via the contact form on our website so we can better help.

Utility

Well the wallet serves its purpose quite well to just store and keep bitcoin safe. It would be awesome if it would calculate ur average cost and gains for you. The transferring fees that you pay whenever transferring crypto from wallet to wallet is not horrible and it’s worth it if you’re paranoid about asset security. In my opinion it would be cool if they added more mechanics like being able to buy crypto (LINK, BTC, ADA) through the app but for the sole purpose of keeping ur bitcoin safe I’d give it a 9/10. I combined it with a password manager and used all the extra safety precautions but I feel like it could still be more secure. I’m a fully integrated proton user. I use all their products and like every other project done by them, it’s amazing :). Hope to see a bank/card wallet or something like it soon!

Respexit

3 months ago

OK but limited in scope

Part of the Proton ecosystem. A decent wallet, but a bit limited…only offers BTC.

Debunker13

3 months ago

Great app

Wish they could do like Apple wallet does but still decent

Kfsfhjfkbdgkvtivsf

4 months ago

Response from developer

Thank you for the feedback. Keep in mind that this, unfortunately, is not doable in the near term due to the need to convince and integrate with thousands of banks around the world. We started with Bitcoin because it's a permissionless network that anyone can join and use. We'll greatly appreciate it if you can change your rating to reflect your satisfaction with the rest of the features our service offers.

Another great Proton product

Not much to say besides good job guys, another easy to use, secure product

RK Doe

4 months ago

Small dark app icon

Put the app in a folder, then there’s a dark app icon missing…

ceedeedee2013

5 months ago

A privacy wallet without a privacy coin

Add monero support and I will give 5 stars.

Shiny Hunt

5 months ago

Response from developer

We chose Bitcoin to be the foundation for Proton Wallet because it is the most widely adopted and decentralized digital money. While we'll make sure to document your altcoin request accordingly, Proton Wallet is a Bitcoin-only wallet at this time. If you've found it useful as such, we'd appreciate it if you adjusted your rating to reflect this.

Zero Privacy

If you add Monero, I will change my review to 5 stars. :)

Respectfully,

A 2-Year Proton Unlimited Member

MoneroDirect

5 months ago

Response from developer

Most crypto wallets support dozens if not hundreds of different cryptocurrencies to promote trading and speculation. This causes their user experience and security to be compromised by complexity and not focused on Bitcoin, the most secure and widely adopted digital asset. At Proton, we believe in quality over quantity, so at least for now, Proton Wallet only supports Bitcoin. This allows us to focus our resources on building the best Bitcoin wallet, but we'll add your vote for this so that our team is aware of the demand.

Excellent

Easy to use and understand. Secure and responsive.

AP6723

6 months ago

Please Fix Dark Mode Icon

Dark mode icon reverts to white inside of folder on iOS Home Screen.

NoBS489

7 months ago

Response from developer

That doesn't sound right. Can you restart your device and see if this resolves the behavior? If not, please contact us at https://proton.me/support/contact?topic=Proton+Wallet so we can further help.

Simple to use and user friendly

If fisher-price did crypto they would envy the UX of Proton, legitimately review reader, if I can work it out anyone can. Bravo Proton and thank you

Rich-enbacker

8 months ago

Good Wallet

Transaction fees are small

Woreom

8 months ago

Die Wallet ist ok,

für das was sie sein soll. Als unlimited Kunde wollte ich alle Produkte nutzen so auch die wallet. Ist eine normale Hot Wallet mit der Funktion die Gebühren nachträglich zu erhöhen was gut ist. Was dringend kommen muss sind automatische Benachrichtigungen bei Geld Ein- und Ausgang, das muss man manuell aktualisieren. Nutze es auch als Mining Wallet. Und ich will kein 2fa und keine freunde einladen, warum muss ich mir die Buttons dazu trotzdem jedes mal ansehen im Hauptbildschirm? Und ETH wäre top das nutzt man öfter mal als BTC.

Edgeaktiv

9 months ago

Love Proton, but this one choice makes zero sense

I’m a long-time Proton user and a big supporter of their mission. I pay for the full suite, and I trust Proton more than almost any company when it comes to privacy, encryption, and transparency. That’s why I was really excited to see Proton launch their new wallet — until I realized the only supported cryptocurrency is Bitcoin (BTC).

That decision feels totally backward for a company built on privacy. Bitcoin is public by design — every transaction is permanently visible on the blockchain. There’s nothing private about that. If Proton truly wants to align the wallet with its brand and values, the first and only coin that should have been supported is Monero (XMR) — the only major cryptocurrency that actually protects user privacy.

Anyone can find a decent Bitcoin wallet. But a truly secure, privacy-centric wallet from a company like Proton that supports Monero (XMR) would be revolutionary. I’m still a loyal Proton user, but this feels like a missed opportunity. Supporting Monero (XMR) would make Proton Wallet live up to the same standard of privacy the rest of the ecosystem represents.

Kingwinpenguin

9 months ago

Response from developer

Thank you for your feedback. It's important to note that we chose Bitcoin to be the foundation for Proton Wallet because it is the most widely adopted and decentralized digital money. While we'll make sure to document your altcoin request accordingly, Proton Wallet is a Bitcoin-only wallet at this time. If you've found it useful as such, we'd appreciate it if you adjusted your rating to reflect this.

Great, Please Add Other Coins

Love it, works flawlessly. I wish it had ETH and XMR support.

TradCatholicMan

9 months ago

Lacks hardware wallet support

Nice app but would be nice to support hardware wallets like Ledger, keep everything in one place.

teravice

9 months ago

Digestible Convenience

It has functionalities that make this app very user-friendly, I love the fact I can reflect my balance in SATS so I can have a different view on my accumulation. You can create more than one account and you can even send bitcoin through email

SCAM, THEFT!!!!

10 months ago

Secure Wallet

Please remove the ability to buy bitcoin. It erodes trust in the wallet. If the ability to buy bitcoin is kept, please provide all fees (and spreads) for absolute transparency. Please consider different providers. Please add Lightning Network support.

Winston Defleur

a year ago

Response from developer

We did remove the "Buy" option from the Proton Wallet Apps due to performance issues related to our 3rd party on-ramp partners. This is a temporary decision we've made, and we cannot guarantee the option will be available again as it depends on different factors. As of now, you can purchase Bitcoin through the web app on your browser. Also, we chose Bitcoin to be the foundation for Proton Wallet because it is the most widely adopted and decentralized digital money. While we'll make sure to document your request accordingly, Proton Wallet is a Bitcoin-only wallet at this time. If you've found it useful as such, we'd appreciate it if you adjusted your rating to reflect this.