Simple
Very quick and efficient way to get bills paid on time and in advance.
Banking app
Make the letters and numbers BIGGER PLEASE!!
Not everyone has 20/20 vision. I'm having a hard time making them out even when wearing my glasse!
And why does a lot of places still have 907 for the start of the acct numbers?? Do your due diligence before "upgrading"!!
Not everyone has 20/20 vision. I'm having a hard time making them out even when wearing my glasse!
And why does a lot of places still have 907 for the start of the acct numbers?? Do your due diligence before "upgrading"!!
Glitchy
Initial run on this new mobile app. Tried several e-transfers which did not go through. The app cancelled a transfer after 3 failed attempts to deposit in bank.
Still don’t know what the problem is.
Still don’t know what the problem is.
New app to many problems
It sucks never works right most of the time!!
Absolutely Unbelievable
After many years of being able to pay all my bills with the money in my account, I am now limited???
Do not like
I cannot access all of my and my husband’s rrsp and TFSA accounts. The only reason it got a 1 was because 0 wasn’t available.
Very upset
Joining all credit unions together was the biggest mistake you could make.it made things way more inconvenient & harder for me & my family.I hope you lose all your costumers,get forced out of business,& get sued for breaching customer information.I’m closing my accounts & going elsewhere
Interac e transfers do not work
Interac e transfers do not work. It keeps giving an error saying to enter a 10 digit phone number containing numerals even though I already have. I contacted the CU for assistance and still no response.
Banking app
Make the letters and numbers BIGGER PLEASE!!
Not everyone has 20/20 vision. I'm having a hard time making them out even when wearing my glasse!
Not everyone has 20/20 vision. I'm having a hard time making them out even when wearing my glasse!
Well Put Together
Great website in all aspects.
Doesn’t work half the time
App never works properly sick of this bank.. and app.
bad app
the app is terrible is out of date and doesn’t work half the time
Reliable
The app is very easy to use. It’s very reliable. It’s not very often where you have problems getting logged in like other banks where it seems to be down all the time. I’m very happy with the credit union app.
I would recommend the credit union if they hadn’t to Malgum it and kind of become big bank like I look forward to finding another small bank that treats me like a person
I would recommend the credit union if they hadn’t to Malgum it and kind of become big bank like I look forward to finding another small bank that treats me like a person
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Buggiest banking app I have
This app is incredibly buggy. It freezes, won’t let me click anything, refers me to contact support and says there’s an issue. If I restart the app a few times eventually it will work. Please fix it!
hi
it’s slow hate how it takes so long to sign in. a lot of times i try to get on the app it won’t work which makes me late for a payment.
CU Assist
Had CU customer service talk me through making sure all of my information was correct and helped me set up a new bills to be paid.she sure did make it easy was not hard on the brain.
Sure wish CU would set up a class to teach “How To Use Your CU App .”!?
Sure wish CU would set up a class to teach “How To Use Your CU App .”!?
Such a procedure to view your account
It’s a pain to have to go through everything just to view your account sign in verification code. It’s definitely not a quick way to view your account unlike the Royal Bank where it’s Face ID so convenient.
Banking app
Decent app. But nobody at the bank seems to know how to get it so that both myself and my wife receive separate verification numbers since we were all made to update to a password.
Security disaster
The security features which have been added have made it extremely difficult to use. It is now very inconsistent for access. We would like to stay with the credit union however this app better improve.
Simple but functional
Similar functionality as the apps from the competition, just a more simple look and feel. I only miss the fact that I cannot give the 'Bill Payees' a nickname, if you have multiple accounts at a certain organization its harder to see which one is for what.
