Camera scan isn’t working
Anyone having trouble scanning a picture of the sports card then the app is saying - “error” on top of a white screen after I click take picture of front of card?
Review
Best app ever to get cards or grade them!!
Like the collection feature
Having one place I can check my submissions, current pricing trends and store all my raw cards digitally is a no brainer! Awesome feature.
Vaulting and listing on PSA
Would have liked immediate confirmation cards arrived with accounting. Complicated to manage and edit prices - have to completely remove and relist. Seems there ought to be better experience and controls for customers.
Grading
Good work
It’s all NEW!
Download it again. The entire app has been revamped. It’s now absolutely the best way to track and digitize your collection.
Phone verified
Since the update It won’t verified my phone. Frustrating.
Locked out
Locked out of account. Caught in a doom loop of trying to input account details and failing verification. App doesn’t seem to show graded values now either and a blank price for ungraded. App was great before upgrade.
Good stuff
I think PSA is going to be fine….growing too quickly can be tough but I think PSA will get over the hump and get back to grading for normal prices.
Não recebo o SMS para login
Não recebo SMS para login
Was a good app until update
Won’t allow UK users to sign in anymore due to mobile verification not working, please fix I need to access my account!
Folder Option Needs Improvements
The folder addition is great. However, there are a few limiting factors that make using it frustrating. First, it needs the ability to search for a key word and then select all function to quickly add it to the folder. Currently, it takes a very long time to click and add each slab individually. Second, it needs the ability to add more than 25 cards at a time. The select all I mentioned previously wouldn’t work in its current state. Please add these features so we can more quickly create multiple folders of various types to track our collections.
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NEW UPDATE IS TERRIBLR
new update is not user friendly and provides no visibility into grade level and price defaults to raw value on a GRADE CARDING APP!
Best app for tracking
I absolutely love this app for scanning and keeping track of my cards. Especially my ungraded cards.
Network error
Cannot look at collection or interact with my account. Keeps saying network error and to refresh. Tried on and off WiFi, deleted and redownloaded and no fix. Deleted the app
Such an ease
I love having the app to track my collections value. I love how I can submit for grading right from my phone. I love how I can store items in my fault, and list them whenever I want. Such an ease to collect what I enjoy.
Me
I love it
Prices
Terrible Prices 55.99 PER CARD at least give a deal for 10 submissions. I wouldn’t mind paying $20-$35 per card BUT 55.99?!? Oh no
Not working
App since update doesn’t allow UK users to sign in - keeps stating phone variation failure. Sort this out PSA! Frustrating
THINK TWICE BEFORE SENDING YOUR CARDS TO PSA!
My experience with PSA has been incredibly frustrating. The long turnaround times and disappointing customer service make the entire grading process feel like more trouble than it’s worth. When you’re sending in valuable trading cards and paying for a professional grading service, you expect reasonable wait times, clear communication, and customer support that actually helps when you have questions. Unfortunately, the experience has left me seriously disappointed.
The waiting is one of the biggest problems. Having to wait so long for cards to be graded, with frustratingly little clarity about when the process will actually be finished, is exhausting. If you run into an issue or simply need an update, getting useful answers can feel like another battle entirely. Customers shouldn’t have to spend their time chasing updates about a service they’ve already paid for.
PSA is a major name in card grading, but that doesn’t mean customers should automatically accept long waits and poor support. Reputation means very little when the actual customer experience leaves you frustrated. Collectors deserve better communication, more reasonable expectations, and customer service that treats their concerns seriously.
My advice to fellow collectors: do your research before submitting your cards to PSA. Compare turnaround times, fees, and customer experiences with other grading companies before making your decision. If you value your time, transparency, and responsive customer support, consider your options carefully. Based on my experience, I would have a hard time recommending PSA without serious reservations.
The waiting is one of the biggest problems. Having to wait so long for cards to be graded, with frustratingly little clarity about when the process will actually be finished, is exhausting. If you run into an issue or simply need an update, getting useful answers can feel like another battle entirely. Customers shouldn’t have to spend their time chasing updates about a service they’ve already paid for.
PSA is a major name in card grading, but that doesn’t mean customers should automatically accept long waits and poor support. Reputation means very little when the actual customer experience leaves you frustrated. Collectors deserve better communication, more reasonable expectations, and customer service that treats their concerns seriously.
My advice to fellow collectors: do your research before submitting your cards to PSA. Compare turnaround times, fees, and customer experiences with other grading companies before making your decision. If you value your time, transparency, and responsive customer support, consider your options carefully. Based on my experience, I would have a hard time recommending PSA without serious reservations.
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