TOTALLY GARBAGE
We have 0 benefit from this app. Whenever there’s no supply, I’ve registered a complaint and they assigned that complaint to someone after 5 hours. And the services to resolve the issue is totally garbage. I don’t know how entire PSPCL staff getting each month salary without resolving any issues. You should resign and find another work.
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Force permission
Stop asking for notification permission every time I open app, I don’t want to enable notification access to this app. Whenever I open app, they forced me to go to setting page to turn on notification.
Sarkari company’s third class app
Can’t do anything using this app. Only good for reading their pre-fed info. Only supports English and Punjabi languages, no other language, not even Hindi, are we living in India?
Very useful app
Very useful app of PSPCL timely updates power fault power cut and all power problems thank you PSPCL
Unable to remove the already added account in app.
I am unable to remove the added account in the app. Please provide this facility, as I had added the wrong account by mistake.
Easy to understand & Operate app but need Improvement.
Excellent app which had all features but instead meter installed location it select from which location complaint raised.
Kindly make changes to select location where meter installed so technician can be reach easily for repair.
Kindly make changes to select location where meter installed so technician can be reach easily for repair.
Bilaa payment and complaint
Not able to see the accounts and want to complain about the electricity and not able to pay the pay bills
Electricity default
Worst app it is supposed you tell you when will electricity come but simply it doesn’t show it always show that there is no power cut but my village’s light is gone for almost 1-2 day
Issues
1. After mapping with tenant or secondary mobile number account not showing only displaying that account number already mapped.
2. While registering complaint app must pick the connection location not the mobile location. Or “UPDATE LLOCATION” feature is required for user.
3. In supply status application must select DISTRICT, Division Office & Subdivision office itself.
4. After registering complaints, message of complaint status must go to both mobile numbers. Also after restoration of supply.
5. After registering complaint concerned line man number is also required for followup.
2. While registering complaint app must pick the connection location not the mobile location. Or “UPDATE LLOCATION” feature is required for user.
3. In supply status application must select DISTRICT, Division Office & Subdivision office itself.
4. After registering complaints, message of complaint status must go to both mobile numbers. Also after restoration of supply.
5. After registering complaint concerned line man number is also required for followup.
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Average app
Only new users are taken seriously otherwise they do not respond to the previous users who had already given complaint 2-3 times
Very disappointing experience!
This app is supposed to help with electricity complaints, but it simply does not work. I tried with two different numbers, created accounts on both, and every time I try to register a complaint, it just doesn’t get submitted.
The Punjab government promoted this app with advertisements, but now when people actually need it, there is no proper fixing or updates. What’s the point of promoting something that fails at the most basic function?
This is the worst experience I’ve had with any government service app. Please fix it immediately, because electricity complaint services are essential for the public. Until then, I do not recommend downloading this app.
The Punjab government promoted this app with advertisements, but now when people actually need it, there is no proper fixing or updates. What’s the point of promoting something that fails at the most basic function?
This is the worst experience I’ve had with any government service app. Please fix it immediately, because electricity complaint services are essential for the public. Until then, I do not recommend downloading this app.
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Location Issue
1. While registering the complaint application must mark address location not the mobile location in case user has multiple locations.
2. While checking supply status application must pick connection feeder & status update itself as per connection location so that user should not register complaint without knowing the status.
2. While checking supply status application must pick connection feeder & status update itself as per connection location so that user should not register complaint without knowing the status.
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Waste of time APP
It says refresh account but doesn’t refresh when clicked on it. I deleted my account and signed up again but still same problem. Strict action should be taken against people who are handling this app or fire them.
I accounts are vanished
After this new update my 3 account are vanished i can’t refresh them and also cant add them again do something and fix this issue
Bad Service
Very bad service by the government of Punjab there’s no electricity during summers or rainy weather . They power cut electricity for more then 12 hours and whenever we raise complaint they closed without provide resolution. Very Bad service we should give 0 star but no option for that
Poooooorrrrrrr servicesssss
So many power cuts for what reason ? We are paying our bills. Living in Mohali feels more like living in a village. This is so frustrating exams are going on, daily night power cuts how are people supposed to function properly.
Bill not showing
When tap on view bill, previous bill it shows error.
Or when submit complaint then without take any action job person done complaint solved without solving.
This is our Mahaan India.
Or when submit complaint then without take any action job person done complaint solved without solving.
This is our Mahaan India.
Issue
I am facing multiple issue in the app. After completing,if the staff give us the reason of no suppy then we are unable to given the rating and reopen the complaint. One more issue if i delete the account then again old account data is still showing there. If the server responds pop up shown then no button is working on the app until i close the app and relaunch.
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Back sign not working
While proceeding further in the app, back arrow doesn’t respond.
Have to forcible close the App and have to go to the required field.
Here also if by chance went wrong , have to repeat all again.
Need to correct this.
Secondly PSPCL still not operable on UPI. Have to use gateway and pay additional charges on CC
Have to forcible close the App and have to go to the required field.
Here also if by chance went wrong , have to repeat all again.
Need to correct this.
Secondly PSPCL still not operable on UPI. Have to use gateway and pay additional charges on CC
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Not able to return to main menu
Back option not working to return to main menu, every time have to close app and re-open for enter to another menu, facing this issue on iOS devices from long time …..rest all working fine
