Pubu User Reviews

Pubu
Pubu
NUAZURE Innovative Technology Co., Ltd

Top reviews

Wonderful App

Hopefully users friendly Chinese e-book can get better and better. I have been strictly using e-books for years. Hoping to see more to be developed. I love the convenience of carrying books in my device for any time access, and no more storage spaces needed for physical books.

Confusing

My purchases are gone and won’t let me read anything

Response from developer

Sorry for the inconvenience, please provide your account and order information to customer support to solve the issue: service@pubu.com.tw

Difficult to make purchases

I successfully created an account, but it is difficult to make purchases in a language other than Chinese.
The previews available for adult videos are disappointing because they are very short and do not give a precise idea about the content of specific videos.
Some free video samples do no work at all when downloaded or viewed online. This can be frustrating as you cannot determine whether or not you will line the content.
This being said, I will continue to buy adult products.
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Response from developer

Sorry for the inconvenience, we will forward your opinion to the content creators

I couldn’t log in after registering

I successfully registered, but when I tried to login it says login failed. No idea why

Response from developer

Could you click "forgot password" in the login page to retrieve your password or email to the support team for more direct assist: service@pubu.com.tw

電子書

電子書輕點即翻頁,方便閱讀,好!👌

Response from developer

謝謝您,讚

Lots of books and magazines

Love all the books and choices. The apps is easy to use and stable so far.

Response from developer

So thankful for your support

動画が見られない バージョン3.33.0

バージョン3.33.0にアップデートしたら動画が見られなくなりました。

症状:動画を見ようとすると表紙の画像がアップになった状態でアプリの動作が止まる。

Response from developer

ご不便をおかけして申し訳ありませんが、ビデオ再生の問題を修正したバージョン 3.33.1 に更新してください

訂閱了就不能取消.....

訂閱了就不能取消.....在手機setting上沒有取消訂閱的選項!

Response from developer

在 iOS app 的訂閱飽讀與取消訂閱機制都是由 Apple 提供的,關閉自動續訂或取消訂閱都是在設定畫面裡的「訂閱項目」、「管理」當中進行,若以上說明未能解決您的問題,煩請來信客服由專人為您確認與取消訂閱: service@pubu.com.tw

不能分屏使用

如題。

Response from developer

收到您的意見

Pastes clipboard when opening.

There is no reason for this. I don’t trust this app.

Response from developer

Sorry to hear that, it will be nice if you can give us more hints about the reason of distrust via customer support: service@pubu.com.tw

説明が...

退会しようとしたらやり方が書いてなかった どこを見ればいいのか分からない

Response from developer

お会員様、何を退会したいのかよくわからないけど、アカウントからログアウトする場合は、サイドメニューの設定をクリックして、このデバイスをログアウトするをクリックしてください

なかなか良いかも

昔よりかなり良くなりました。
Pubuさんありがとうございます。

Response from developer

将朝偉様、長い間ご支援いただきありがとうございます

大分使い勝手が良くはなったんですが

購入した商品の表示が無いのが残念です。また購入履歴も、中国語表記のままで確認しづらい。画像と表記して欲しいですね。

Response from developer

お会員様、ご利用頂きまして、ありがとうございます。 私たちはあなたの良い意見を考慮します

Cannot buy directly from App

They only have preview and more 2 buttons, I’m not able to see the price or purchase the book thru the App

Response from developer

Dear User, Due to Apple platform policy, we have to make the service content according to terms. please visit our website Pubu more product information in there. more information that if you want to know, contact us with email service@pubu.com.tw, We will explain it to you by customer service, thank you.

日本での決済方法がわかりません

単品購入したいが日本での決済方法がわからない
中国語、英語で書かれててなおわからない

Hsian

User experience of both websites and this app are terrible.

Either the videos, nor the photos can be viewed after purchase

App crushes every time trying to load a video!!! Photos can only be properly displayed in catalogue preview, viewing photos individually turns the selected photo into total black!!! The most frustrating part is both purchased photos and videos can not be viewed through web browsers, at least, as an alternative!!!
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Response from developer

sorry for the inconvenience, the content provider make the content be protection, so the video epub book only playback on our applicaiton, if you have any playback issues please tap the issue reporting on the right top conner in the book reader, after that please long press this book and then release storeage , after that please redownload this book and enjoy it, if you have any question please contact us with email service@pubu.com.tw

なし

支払いの方法がよく分かりません。

Response from developer

購入するためにこれらのステップhttps://shorturl.at/gjX08に従ってください

動画再生ができない

ios12.3ですが、ダウンロードした動画の再生ができませんでした。

Response from developer

Please contact us with email service@pubu.com.tw, We localize customer service will support you fix this issue.電子メールservice@pubu.com.twで私達に連絡しなさい、私達はあなたがこの問題を直すのをサポートするカスタマーサービスをローカライズする。

Cannot play any ePub videos on the app anymore

Hello,
I have trouble playing all ePub videos that I’ve purchased and downloaded on the app. Is there any way this can be solved? Thanks.

Response from developer

Try the following steps: 1. Open App switcher and close all background Apps except Pubu to save memory space. 2. Go back to Pubu and tap Sidemenu, My Content, long press the product cover for about 2 seconds. 3. Tap the trash can at the bottom, choose Clean Storage Space of Books. 4. Go back to My Content again. 5. Tap the product cover to re-download and read again. 6. If issue is not resolved, please contact us with email service@pubu.com.tw