Just terrible
First login stopped working, cannot create a second as requested. In theory it seems alright but in practice just a frustrating and useless app. Second star is to allow for it to get worse and re-rate lower.
Game changer!
This app has completely revolutionized how we as prehospital providers communicate with receiving facilities.
Notifications
Poor notification management for Apple Watch integration. Even on mute will continue to notify. Very bothersome when on a run, or in a movie theatre. Unable to figure out how to stop the relay without hampering notifications on the phone.
Goes off even when off call
I’ll have my call status as off and yet it continues to go off after shift waking me up after being up for 24hrs.
Unacceptable. Do NOT download!!!
Unacceptable. Do NOT download!!!
Multiple agency credentialing
I do enjoy this app but I’m deterred from using it to its fullest potential because of the lack of the ability to switch between agencies easily. I have to log out of one agency and log back into another, sometimes on the fly, and remembering the usernames and password’s for both is never easy! Try to do that with a high acuity call and forget it!!! This kind of single log in/multiple agent application is done with I am responding and it makes it really easy to switch between agencies and individual calls. I will keep using the radio for my hospital reports until this is fixed.
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Game Changer
Being new to the stroke program in my institution I didn’t have any experience with Pulsara before jumping off the deep end. This tool is so amazing at keeping the entire care team up to date with the patient condition, treatment decisions, and the overall plan. Messaging to inform the team of changes in condition or plans that go out to all members at once?! Life changing! No longer am I copying messages and sending to staff members. Treatment times have improved since implementation and I am so grateful for this having this tool in my back pocket (literally) to help change patients lives. The customer service team is always available to help navigate changes in the tool and answer any question I have.
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PULSARA IMPROVES PATIENT CARE!
As the Physician Medical Director for a large urban EMS system and its surrounding rural county EMS agencies I can attest that PULSARA improves patient care.
The ability to seamlessly connect all relevant patient care participants in a streamlined efficient communication platform that begins right from patient contact with EMS is an impressive and powerful tool for improving patient care.
In my city and healthcare systems we currently use Pulsara to activate STEMI/Stroke alerts from the field allowing our registration, ER, neurology, radiology, and Neuro-interventional teams to activate cath labs, CT protocols, etc. The entire patient continuum of care team is aware of the patient within minutes of EMS arrival. This ensures that the appropriate patients have Cardiac Cath Lab activations(cardiology review EKG before arrival to ER), neurology at bedside on arrival to ER(expidited tpa decisions), CT imaging, and Neuro interventional available upon arrival to the hospital.
We have drastically improved our door to needle times in these time sensitive critically ill patients.
If your EMS agency, community, or hospital healthcare system struggles with communication between the EMS teams in the field and the hospital based care teams you should give PULSARA a look!
The ability to seamlessly connect all relevant patient care participants in a streamlined efficient communication platform that begins right from patient contact with EMS is an impressive and powerful tool for improving patient care.
In my city and healthcare systems we currently use Pulsara to activate STEMI/Stroke alerts from the field allowing our registration, ER, neurology, radiology, and Neuro-interventional teams to activate cath labs, CT protocols, etc. The entire patient continuum of care team is aware of the patient within minutes of EMS arrival. This ensures that the appropriate patients have Cardiac Cath Lab activations(cardiology review EKG before arrival to ER), neurology at bedside on arrival to ER(expidited tpa decisions), CT imaging, and Neuro interventional available upon arrival to the hospital.
We have drastically improved our door to needle times in these time sensitive critically ill patients.
If your EMS agency, community, or hospital healthcare system struggles with communication between the EMS teams in the field and the hospital based care teams you should give PULSARA a look!
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Fixed communication problems
Pulsara has completely streamlined the communication process for my hospital. Especially when alerting my on call teams for emergencies. A great product that is saving patients massive amounts of time to treatment. An even better team to work with, and really get the big picture.
Pulsara :A professional & personal “save”
As a stroke program manager I helped institute Pulsara at a metropolitan medical center outside of Portland Oregon. Our “stats” instantly rocketed to success in door to needle and Cath Lab for brain & heart.... then ... about 8 months later.. in an evening gathering, my significant other complained
“ I don’t feel good”... long story short.. we called 911 who immediately transmitted his EKG (tombstone Ts) via Pulsara to the appropriate team members at the medical center... our 10 minute trip to ED had the perfect team necessary to get him into the Cath Lab within 33 minutes of arrival .. where he received 6 stents. Today over 3 years later- we enjoy canoeing, gardening, rebuilding old “stuff” & enjoying life. I can truly say Pulsara delivers what they advertise & set the stage of great outcomes.
Louise Jenkins MSN
Marc Koller, patient
“ I don’t feel good”... long story short.. we called 911 who immediately transmitted his EKG (tombstone Ts) via Pulsara to the appropriate team members at the medical center... our 10 minute trip to ED had the perfect team necessary to get him into the Cath Lab within 33 minutes of arrival .. where he received 6 stents. Today over 3 years later- we enjoy canoeing, gardening, rebuilding old “stuff” & enjoying life. I can truly say Pulsara delivers what they advertise & set the stage of great outcomes.
Louise Jenkins MSN
Marc Koller, patient
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Awesome
Made a huge different to our ambulance operations!
Awesome app
Pulsara is a must have app for EMS agencies and hospital personnel that want to enable bidirectional communication between EMS and hospital teams. It will drastically reduce time to treatment in time sensitive emergencies (CVA, STEMI, sepsis) by combining all need to know patient information on one platform for all teams.
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Can’t live without it!
We’ve used Pulsara for stroke at our organization for about 4 years. Recently we’ve expanded use to our sister hospitals. It has become like an information superhighway. The amount of time saved and the linear nature of the communication allows us to provide care in an efficient manner. I can not imagine going back to pagers, calls and nightmares to communicate during a potential endovascular case. Our Pulsara rep is FABULOUS, always there when we have questions or suggestions for improvement!
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Vast Improvement in Patient Outcomes
Our hospital system and EMS agencies began using this app years ago. Since Pulsara has been implemented, we have seen vast improvements in patient outcomes. From time time the case is activated from EMS through the final disposition, door to balloon and door to needle times have dropped 30-40%! The streamlined communication offered through the app allows all members of the team to see real time updates regarding the patient and can better tailor the treatment for the patients. The app also allows all members of the team to have closure on what occurred with this patient. The Cardiologists in our system now rely on this app for all patient cases and communication. Also, the customer service for Pulsara is fantastic! They are always quick to reply and assist with any situation! Pulsara has been amazing for our organization as well as our patients and community!
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Pulsara = Great Product!
As the EMS coordinator for a busy/urban EMS agency, we are often approached about the “newest and best” thing on the market. After looking at Pulsara, we felt this technology would suit us well, and fill a communication void that we had in our system. Pulsara has delivered and streamlined patient care between the EMS units and the receiving ED’s. This has decreased times in cardiac and stroke patients, thus providing better patient care. Additionally, Pulsara staff have always been accessible and quick to respond!
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This is the future of communication in the medical field
We are behind the curve with this communication technology. It’s time to step into the future with Pulsara.
Group Director Prehospital Services
Brandon Means and Kate Leatherby’s team are exceptional partners to our community. They are available, responsive , and are good communicators and problem solvers.
CC RN
We use this app for all inpatients activations of several services! A phenomenal platform!
The critical link in healthcare
Those who are truly interested in improving healthcare and understand the importance of rapid, connected communication in the healthcare field will see this as a solution they have been looking for. Excellent customer service and their staff are mission driven to improve the communication between providers and systems which results in more rapid accurate care for patients.
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Game changer
I knew Pulsara would impact our workflow from the moment I saw it. I brought Pulsara to my organization, but now I’m an active user on the direct care side. The power of Pulsara is real. When communication is directed through one channel, focused on the patient, care is improved - not only in speed, but in safety as well. Cataloging the communication steps clear through the cases identifies opportunities for improvement along the way. Change is hard - but let me tell you from first hand experience after now using Pulsara, this tool has the power to improve patient care in numerous ways. Last but certainly not least - the Pulsara team makes themselves available to you essentially around the clock (and I’m not talking about the technically support number). I’m looking forward to being part of witnessing how this communication platform continues to improve patient and care giver experience! Thank you Pulsara!
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RN-EMS
The customer service is outstanding. They are quick to respond with any issues and work with us to to accommodate our needs
