
Pulse ID
Approve your Horizon sign-ins
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Free
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About
Pulse ID is the multi-factor authentication (MFA) app from CyberSquad — fast, simple sign-in protection for your HorizonCloud desktop and Windows computers.
When you sign in, Pulse ID sends a prompt straight to your phone. Approve or deny with a single tap — right from your lock screen or Apple Watch — protected by Face ID or your device passcode.
WORKS WHERE YOU SIGN IN
• HorizonCloud desktops — remote and in the office
• Windows sign-ins — at your computer and over Remote Desktop
FAST AND SIMPLE
• One-tap Approve or Deny from the notification, lock screen or Apple Watch
• See who is signing in and where before you approve
• Requests expire automatically, so an old prompt can never be approved by mistake
SECURE BY DESIGN
• Every approval is protected by Face ID, Touch ID or your device passcode
• Your phone is linked to your account with a secure, one-time enrolment QR code
• Deny anything you didn't start — your IT team is alerted
ALWAYS AVAILABLE
• Built-in backup service: if the main service can't be reached, Pulse ID switches over automatically so you can keep signing in
GETTING STARTED
Pulse ID is provided by CyberSquad to the organisations we support. Your IT administrator will send you an enrolment link or QR code — scan it with your phone's camera and you're set up in under a minute.
Need help? Contact your IT support team or CyberSquad at support@cybersquad.com.au.
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What's New in Pulse ID
1.5
October 22, 2026
What's new in Pulse ID 1.5 • More reliable approvals, even when your connection or our service has a hiccup. • Approve or Deny from your Apple Watch or lock screen is now sent straight away, even when the app is running in the background. • Tapping Approve or Deny on a notification is no longer occasionally missed when the app opens. • Clearer messages if an approval can't be sent. • Performance and reliability improvements.
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