Puma FastPay User Reviews

Customer Experience

Positive experience80.0% of reviews
Neutral2.0% of reviews
Negative experience18.0% of reviews

~ Based on 100 written reviews from the US App Store.

What users say

Is Puma FastPay Safe?

Puma FastPay appears safe based on user ratings. AppsHunter Safety Score for Puma FastPay is 98/100.

This assessment is based on 19,859 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.6% of ratings point to a safe experience
0.8% of ratings suggest some concerns
0.6% of ratings point to a risky experience

~ Based on 19,842 App Store ratings for Puma FastPay.

Is Puma FastPay Legit?

Puma FastPay appears to be a legitimate app. AppsHunter Legitimacy Score for Puma FastPay is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Aplicación - Basura

Por favor arreglen la aplicación que lo único que hace es decir que la cuenta está desactivada.

Fácil

Fácil y rápido

Ofertas

Ya no hay ofertas en gasolina como antes

Stealing customers money

The app was convenient for a while until they decided to start stealing money from the customers and the customer service doesn’t answer email or any other type of communication.
They say they will answer in a few hours but it seems the meaning of a few is more than 72 hours for them.
I will go to another brand of gasoline from now on.
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Sin filas

Es fácil y rápido

Feliz !!!

Nada más sencillo que esta aplicación.

Pay at pump

Un éxito rotundo!!!

Es un PALOOOOO

Duro duro

No recomiendo app

La app fast pay ni el local Gasolina Puma se hacen responsable por los reembolso, aún cuando el pago se hizo y la gasolina no se despachó. Fue mi experiencia a pesar de haberme contactado.

Love it

100% awsome

They stole my money

Used the app to pay for gas and they charge me $20 twice but the transaction didn’t go through in app. I filed a complaint for refund with evidence of the transactions to their customer service contact email and they never respond nor refunded the money they charged to my bank account linked to account. Their customer service is non existent. You can’t reach anyone to help you. They are stealing people’s money!
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Muy facil

Excelente app, facil y rapido

It could be better

I enjoy the option of not having to go inside to pay for gasoline but it only allows me to use it once a day. I have two cars and its an ache to not being able to fill both cars in the same week.

Que paso con los descuentos?

Eso es lo que me motvaba a ir a Puma vs Shell

Very convenient

Fast and very convenient app.

Excellent

Excellent app

Good way to pay gas in PR

With the fact that you have to pay at the cashier and guess the amount you need to fill up a tank; this is a good alternative in the Island. Besides when you pay at the cashier and they set the amount I believe they are stealing from you. The only negative criticism is that at times the app is unreliable but very few times.
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Love paying at the pump

Wish they had Apple Pay integration though.

Cobro

En FastPay se me está cobrando 1 centavo adicional, pregunto en la caja de adentro y se me indico que se supone que no. Así que no entiendo.

Convenient

Sometimes I’m about as well dressed as going to buy food at the Drive Thru. Sometimes I’m just dressed for this quick errand and want the least bit of interaction as possible.

This helps me get gas quick and easy, plus the small percentage return makes me feel rewarded. Even when the pump isn’t working, I can quickly call and get the issue resolved to get my money back and easily get another pump to try again.

The best customer service I’ve had to work with and the app is a dream. Wish all my apps worked this efficiently. Great job you guys!
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