Pathetic data security
Response from developer
Dear Customer, we apologise for the inconvenience caused. To investigate further, we need some more information on the issue. So please send us a screenshot along with your Matrimony ID to ios@matrimony.com. Thanks.
Worst user experience
Response from developer
Hello, regret the inconvenience caused. To rectify this, we would need more details of your issue. Please write to us at ios@matrimony.com along with your Matrimony Id. Regards, Team Matrimony.
Useless
Response from developer
Hello, sorry to hear that the app has encountered an error. To assist you further, we kindly request you to share your Matrimony ID and a screenshot of the issue to ios@matrimony.com. We request to kindly refer to https://shorturl.at/S7aR6 for FAQS. Meanwhile, we request to kindly refer to and exercise details as shared in our Bharat matrimony guidelines (https://shorturl.at/S7aR6) and Community matrimony guidelines (https://shorturl.at/omU9r).
Bad UI/UX
Response from developer
Hi Salil, we are sorry to know that your experience with our app was not satisfactory. To rectify this, we would need more details. Please write to us at ios@matrimony.com along with your Matrimony Id. Regards, Team Matrimony. Meanwhile, we request to kindly refer to and exercise details as shared in our Bharat matrimony guidelines (https://shorturl.at/S7aR6) and Community matrimony guidelines (https://shorturl.at/omU9r).
Worst marriage app
Response from developer
Hello Jasss, to serve you better, could you please share with us more information along with your Matrimony ID to ios@matrimony.com to get things investigated from our end. We look forward to your response. Meanwhile, we request to refer to kindly and exercise details as shared in our Bharat matrimony guidelines (https://shorturl.at/S7aR6).
Faulty
Response from developer
Hello, We are sorry to hear that you were not able to access your account. Please write to us at ios@matrimony.com along with your Matrimony ID. We assure you that we are always here to address your concern. Meanwhile, we request to kindly refer to and exercise details as shared in our Bharat matrimony guidelines (https://shorturl.at/S7aR6) and Community matrimony guidelines (https://shorturl.at/omU9r).
Useless app
Response from developer
Hi, we request to kindly refer to https://shorturl.at/S7aR6 for FAQS.Meanwhile, we request to kindly refer to and exercise details as shared in our Bharat matrimony guidelines (https://shorturl.at/S7aR6) and Community matrimony guidelines (https://shorturl.at/omU9r).
Not accepting registration with uk number
Response from developer
Hi, we request to kindly refer to https://shorturl.at/S7aR6 for FAQS.Meanwhile, we request to kindly refer to and exercise details as shared in our Bharat matrimony guidelines (https://shorturl.at/S7aR6) and Community matrimony guidelines (https://shorturl.at/omU9r).
not working
Response from developer
Hi, we request to kindly refer to https://shorturl.at/S7aR6 for FAQS.Meanwhile, we request to kindly refer to and exercise details as shared in our Bharat matrimony guidelines (https://shorturl.at/S7aR6) and Community matrimony guidelines (https://shorturl.at/omU9r).
Fraud
Response from developer
Hi, we request to kindly refer to https://shorturl.at/S7aR6 for FAQS.Meanwhile, we request to kindly refer to and exercise details as shared in our Bharat matrimony guidelines (https://shorturl.at/S7aR6) and Community matrimony guidelines (https://shorturl.at/omU9r).
Fake requests
Response from developer
Hi, we request to kindly refer to https://shorturl.at/S7aR6 for FAQS.Meanwhile, we request to kindly refer to and exercise details as shared in our Bharat matrimony guidelines (https://shorturl.at/S7aR6) and Community matrimony guidelines (https://shorturl.at/omU9r).
Poor service fake profiles
Response from developer
Hello Aman96, sorry to know that your experience with our app was not satisfactory. Please send an email to ios@matrimony.com with your Matrimony ID.
Very very bad cheap app
Response from developer
Hello Mani, we are sorry that you are not happy using our app. Do take a minute to share the details of your problem at ios@matrimony.com, doing so will help us with look into your concern faster and provide solution for the same.
Never Buy any package its a Fraud company
1 more observations, once you paid for premium you will have limited matches but once your premium is finished, you will start seeing new id and profiles. So that you can re-buy the fraudulent program.
Shame on you guys.
Response from developer
Hi! We regret the inconvenience caused. We ensure that every user profile has to go through a screening process before it is made visible to other members. However, in case of any suspicious profiles, you may report them on the app or email us at ios@matrimony.com for immediate action. The matches you receive are completely based on the desired partner preferences set by you in your profile. We request you to review & relax the preferences to connect with more profiles.
Poorly designed app
Response from developer
Hi Bajwa, sorry for the inconvenience caused. We wish to inform you that if the auto-renewal status is "ON", the current membership package automatically renews from the date of expiry. For more queries please write to us at ios@matrimony.com.
Website is full of fake and fraud profiles
Response from developer
Hi Singh, We ensure that every user profile undergoes basic screening, also we have launched a unique six-point safety feature called 'Trust Badges'. However, in case of any suspected profile, you may report them on the APP or email us at ios@matrimony.com for immediate action.
Fraudsters of the industry
I have not requested for renewal. How Did you debit my credit card?
You and your organisation is a group of fraudsters and thief's.
Get back to us in an hour time or we shall be registering complaint against you to the concerned authorities deficiencies of services and unauthorised debit from my credit card.
Response from developer
Hello Anuj, We regret for the inconvenience. About that you got auto renewed and dis-satisfaction with our service. We do not store the card details of the members in our database. However, by setting the auto renewal status "ON", the current membership package of the customer will be automatically renewed from the date of expiry, by our payment gateway. For queries, kindly reach out to us ios@matrimony.com.
Waste of money and time
Response from developer
Hi! It is unfortunate that you are disappointed, the matches you receive are based on the partner preference set by you on the profile. Pls do review the criteria to receive exact matches . Do share your profile ID details to ios@matrimony.com to help you further. Regards, Team BharatMatrimony
Worst app/site
Need upgradation according to latest trends
Response from developer
Hi Puneetkalra, We are disappointed that we did not live up to your expectations. To rectify this we would need more details of your experience. Please write to us at ios@matrimony.com. Regards, Team BharatMatrimony
G
Response from developer
Hi there, We are sorry to hear that you are unable to register your account. Please do write to us at ios@matrimony.com along with your contact details for us to reach you and help out on this. We wish to assure you that we are always there to address your needs.
