False help and predictions
Great reading
Readings
Honest
fastest on replying and very specific on answering questions
iPhone 17
Scan
Amazing
Awesome
Amazing
It’s just about the money
Amazing
Straight forward
The worst ever
Feedback
Waste of money
Lackluster advisor experience and terrible customer service
On their app, they have a satisfaction guarantee that you can use when talking to a new advisor. It says they can credit you up to $50 dollars if you are not satisfied. The first customer service representative responded asked for more info and then never followed up after I provided said info. I had to reach out again to customer service only for them to downplay my experience and not credit me the full amount of what they were able to do.
Overall, my experience was a waste of my money and time, I hope people have a better experience but I would not recommend
Response from developer
We’re sorry to hear that your reading did not provide the clarity or experience you were hoping for and that you had to contact our support team more than once. We understand how frustrating that must have been. Our satisfaction guarantee provides an account credit equal to the cost of an eligible session, up to a maximum of $50, when speaking with a new advisor. For example, if the session cost $15, the credit would be $15. If it was $70, you would get $50 in credit. We’re sorry that the resolution and communication around your request did not leave you feeling heard or supported. We appreciate you taking the time to share your experience, and your feedback will be passed along to the appropriate teams.
