PurplePlay User Reviews

PurplePlay
PurplePlay
Platform Purple, Inc.

Top reviews

Buggy!

This app is really ridden with bugs that diminish the user experience! Extremely frustrating. Almost unusable.

Very unhappy with this app

Every time I buy a lesson , it will not allow the pdf to print.
I have tried their support , what a joke, the last time I used the support was going on 48 hour age , still no answer , it like they decided to close my case.
I will never use this app again, nor will I recommend it to anyone.
IT’s truly a shame, I had to use it for Homespun tapes , off this is my only option, I guess my days of dealing with Homespun are over.
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It’s terrible

Pauses and disconnects after every tack. Frustrating watching any video. And you can’t download content ti play on another viewer. It’s crap. Hudson music should find a better alternative. I feel ripped off by Hudson music and this app.

The worst

Just a terrible, clunky, unresponsive interface for music lessons. I dread using it, every time.

Great App that always works

I have been using this app for a few years now and have downloaded a couple dozen exercise videos. The download is always smooth and quick, and I never have any trouble watching the videos. I have used it from both my iPhone and iPad, and my ROKU TV has the app/channel as an option. I have also screen mirrored from my devices to my other smart TV that is not a ROKU. Not sure why there are so few reviews for this app or why they are not positive. I have had nothing but success with this app and love it.
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Unable to AirPlay with apple devices

I have tried several days to try and share with smarttv. Is just not working the developers are not working on this issue.

May I make a suggestion? I have been using this app for about a year and works really well. kajabi.com/

Perfect for guitar lessons

I use this daily for working with guitar lesson videos, and have no issues at all. I purchase a lesson from one of several sites, and they automatically go to all devices with the Purple Player. I download the ones I want to use, and video and PDF are rapidly available. Like it a lot.

Good- But...

I'm glad to see this app appear on the App Store. I've had the independent version for years and was often disappointed in the sometimes unconventional choices that were made in iys design. This app looks good and, because it must adhere to the App Store criteria, I expect it to function more reliably. Two complaints arise rightaway. First, the window is not expandable ny dragging as is expected in Mac apps. The only way to expand the window is to click the green button at the top to make the window full screen. Second, the prefence pane offers very, very few options. Options such as resizing or batch downloading are absent. Okay, its a new app- there's lots of room for improvement and development. I'm happy to see it show up in the App Store and look forward to seeing it improve over time.
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App does not work

Firstly, the App hasn’t been updated in a long while.

For the last three weeks I’ve been trying to get this app to work. It doesn’t. Can’t access purchased content that I spent $100s on. The support page is non-existent. This app needs to be pulled from the App Store.

Platform Purple along with Rock House Method and Alfred no longer support the purchases made. Fair warning. If you can’t get the DVD, or a physical download to hard drive you’re not going to get access to what you have bought.

Complete sham.
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Flaky

Pauses for no reason sometimes. Drops out of Airplay sometimes. Works okay for the slow workouts I’m using, would be awful for fast cardio.

Please update the app so it actually works

Trying to get the app to work with Apple TV and of course it doesn’t. I purchased an exercise program that uses this app and they said it works with Apple TV and it doesn’t.

Worst app I’ve ever used, terrible customer service

They were so helpful, right up until they couldn’t solve my problem (will not work with either of my Apple TV’s). Good luck if you decide to try it.

Wont work at all

It doesn’t even seem to exist, and the “support” people never respond

Setting a loop to learn from is so annoying

The player is not good. Please update. It is 2020

AirPlay Does Not Work

If you purchase any content that requires using Purple Play, just know you will NOT be able to view it on your Apple TV.

Evidently AirPlay has been broken on this app FOREVER.

Substantially improved interface, NOT speedy.

So far, the new client is an improvement with one exception:
Speed of downloads. Then this happened:

“The media could not be loaded, either because the server or network failed, or because the format is not supported.”

This recently purchased item worked. Until it failed.
I reloaded it, then tried to launch the videos.

Seriously? I cannot even delete the file to RELOAD it!!!
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Meh

I downloaded an exercise program purchased onto Purple Player. It took an hour to download on my Kindle and minutes to download to iPhone. So far, I haven’t had any issues with the app. One huge disappointment is that it will not allow me to use the Screen Mirroring feature, so I have to exercise looking at my phone’s or Kindle’s screen.
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All my videos disappeared no one responds

Use to be good app

App won’t load

The app won’t even load. Trying on my iPhone 6. Also doesnt load any of my content on my Roku TV. Totally useless so far....

Freezes and will not continue.

I downloaded this app for some music lessons and it freezes at the same spot and will not continue, even when you try to go to another chapter.