Lacking description.
Beta testing ?
Didn’t work once.
Response from developer
Oh man, you’re absolutely right about the beta for devices without LiDAR…the previous version expired. My apologies! If you send me an email via the support link in the app (Settings -> Report a Problem), I’ll make sure you’re set up with a working version and 52x the free trial for you. Thanks for calling this to my attention! Erik
Compatibility issue
Response from developer
Unfortunately, it isn't possible for me to limit availability of Putt Buddy to only LiDAR-equipped phones. For this reason, I went out of my way to make it as obvious as possible, mentioning the limitation in the first sentence of the App Store description as well as within the app upon install. Sorry for the confusion! I'm not looking to trick anyone and it shouldn't be possible for a user without a compatible phone to even pay for the app upon install! Instead of reaching a subscription wall, if you tap "Start Putting" with an incompatible device, it instead informs you of the limitation and offers an option to be notified when a compatible version is available. I felt this approach was my best option given the limitations inherent within the App Store system. If you have any recommendation for how I can improve the experience further, I'm always eager to hear user feedback. Again, I'm not looking to deceive anyone and want the limitation to be as obvious as possible! Erik
Cool concept, doesn’t work well
Response from developer
That is definitely not expected behavior and I totally understand the 1 star review if that’s the case! If you wouldn’t mind reaching out, I’d like to get a bit more information from you so I can figure out what the issue is you are having. I’ll make sure to extend your free trial as well to ensure you get to try it as intended. Based on my testing and what I’ve heard from other users, putts that aren’t detected at all should be extremely rare (<1%). I’ve also gotten multiple reports of ~95% accuracy with regard to make/miss determination, which is in line with my testing as well. I’m certainly hoping to improve both of those in the near future! So needless to say, something is up! You can email me via the “Report a Problem” button in the app’s settings and I’ll make sure to help you fix the issue and improve the app so it doesn’t affect anyone in the future. -Erik
