バグ
なぜか
Treasure 💎 Gacha
Nice game but…
Anonymous
Make more updates and improvements dev
Make more updates and improvements dev
Where’s Pucca?? :((
Response from developer
Hello! The team has made an internal decision to re-brand the game to Puzzle & Wonderland. No worries though, as Pucca characters are still in the game and you will still be able to play with the characters that we both love. Please let us know if you have any questions by contacting us at the in-game settings > Information > Support or visit our Discord page at: https://discord.gg/gVNPNeWvyR
Update
Response from developer
Hello! We are sorry to hear about what happened. Kindly try to restart the game and your device, switch to a stronger connection that your current one and re-install the game if possible. If this does not work, please contact us at Discord at: https://discord.gg/gVNPNeWvyR and kindly provide us your device make and model, OS version and play location. We are sorry about the inconvenience caused!
ダウンロードできない
どう工夫してもダウンロードできない
Response from developer
Hello! We are sorry to hear about what happened. May we please request that you try restarting the game and your device, and try to connect to a stronger connection than your current one. If this does not work, may we please confirm the make and model of your device so we can look into this further? You may also contact us at the in-game settings > Information > Support or you may visit our Discord page at: https://discord.gg/gVNPNeWvyR. Hope this helps!
アップデートしてからアプリが開けない
データをダウンロードする。と出てくるのでダウンロードを押しているのですがすぐにネットワークを確認してくださいというような表示が出てきてしまいます。
TREASUREステージがまた始まったので楽しみにしていたのですがとても残念です。
Response from developer
Hi! Sorry to hear about this one. Kindly try to close background applications, ensure that you have sufficient memory and a good connection in the game before attempting to download the game. If this does not work, please send us your PID, phone make and model, OS version, network provider and country at our Discord channel at https://discord.gg/gVNPNeWvyR so we can check it on our end.
캐릭터 없음으로 공격 안 들어가는건 뭔가요??
Response from developer
안녕하세요! 뿌까 퍼즐 어드벤처입니다. 높은 점수의 리뷰를 남겨주셔서 감사드립니다. 한 속성의 캐릭터를 팀에 편성하지 않을 경우, 그와 같은 속성의 블록을 사용 시 적에게 데미지를 입히기 어려운 점 안내해 드립니다. 따라서, 겪고 계시는 문제를 해결하기 위해서는 팀에 다양한 속성의 캐릭터를 편성하시기를 추천해 드립니다. 안내해 드린 내용이 모험가님께 도움이 되었길 바라며, 다른 문의 사항이 생길 경우 언제든 편하신 방법으로 찾아와 주시길 부탁드립니다. 감사합니다.
Great!
Response from developer
Hello. Thank you for the 5-Star rating! Please let us know if you have any suggestions or concerns regarding the game features so we can improve it. If you have other concerns you may contact us through the in-game settings > Information > Support or visit our Discord page at https://discord.gg/puccapuzzleadventure. Thank you!
Décevant
Du coup ça serait bien si vous le remettez.
Response from developer
Hello! We are sorry about the confusion regarding the removal of some language settings in the game, but this is included in the last update maintenance done in the game. No worries, we will forward this as feedback for consideration. If you have questions or other concerns, please contact us at the in-game settings > Information > Support or our Discord page at: https://discord.gg/puccapuzzleadventure
Legends says Pucca is still alive.
it’s nice
Response from developer
Hello there! We are sorry to hear that you feel this way about the game. No worries, rest assured that your feedback for the game will be relayed to the team for consideration on the next updates. Should you have any other questions or concerns, please contact us at the in-game settings > Information > Support or you may visit our Discord page at: https://shortest.link/fkmr
0.1% gacha rates…
Garu is a CLEAR example of this. I’ve seen the show, he’s pretty much there with Pucca 90% of the time, not to mention in the opening and closing songs, practically every episode too. It’s the same with the game. On the app icon, in the Gacha animation, in the updating animation, on the title screen, etc, yet he was removed from the chance up section of the No-Brain Nomads banner, which is extremely expensive as it is.
Upon me reinstalling after rage quitting for the reasons explained above, his rate went down from 0.12% to 0.10%. Yet.. I thought it was said that the Gacha rates were fixed? Making it more difficult to obtain pretty much the other main character of the series than it already was really fixing… I’m not even going to touch on Ching, she’s flat out Impossible to obtain at this rate.
Please, either lower the amount of materials needed for one Gacha, or increase the obtain chances of the characters! :(
I’ll be happy to increase my review to five stars when this unfortunately ridiculous situation is resolved.
Response from developer
Hello! Thank you for the detailed review of the game. We appreciate your thoughts regarding the game's Gacha rate, especially on specific characters like Garu and Ching. This is definitely noted by the team and please do know that we will be using this review to further improve the current Gacha system of the game. Appreciate your thoughts and let us know if you have any other concerns at the in-game settings > Information > Support or you may visit our Discord page at: https://shortest.link/fkmr
なんやこれ
TREASUREがおったから続けてたけどもうええわ
Response from developer
こんにちは、「プッカパズルアドベンチャー」運営チームです。TREASUREコラボイベントでお会いできることを嬉しく思います。キャラクターの獲得については、突破チャレンジが進行中ですので、ご参考にしてください。今後も様々なイベントを通じてゲームを楽しんでいただけるよう努力してまいります。 ありがとうございました。
超越カードくれ
アプデ前みたいにクエストでもらえるように戻して欲しいです、、、、、😢
Response from developer
こんにちは、「プッカパズルアドベンチャー」運営チームです。超越カードの獲得についてレビューを残していただきました。 ご指摘いただいた内容は、開発チームと一緒に議論し、改善できるようにいたします。 さらにご意見がある場合は、いつでもカスタマーセンターをご利用ください。ありがとうございました。
Liz
Response from developer
Hello! We are sorry to hear about this one! Just a gentle reminder, no payment is needed to update the game and you just need to update it in the App Store. However, should you continue getting this message, may we please request that you contact us at Discord at https://shortest.link/fkmr or at our Official Pages at https://twitter.com/PuccaAdventure or at https://www.facebook.com/PuccaAdventure/ so that we can help you resolve this? Please provide us some screenshots of what you can see so we can take a closer look as well. We look forward to your message!
