Puzzle Commander: Match 3 RPG
I love this game so much that I gave this game a 5 out of 5
Great game but may need even more updates than before to turn this 2.2 rating into 5
May need even more updates than before and more improvements and improvements dev
Great game but may need even more updates than before to turn this 2.2 rating into 5
May need even more updates than before
Lost account
I lost my account, sent email to the server and no response at, all documents were provided to you, this game with no support or not responding to your email, many accounts on this game has been lost and nobody to help get them back, ashamed on this support of this game, would not recommend this to no one, feel you like to take the money and run that many people have spent here, maybe you need to how to take care of your players here
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Abandoned
I have enjoyed this game, but the support for the game has vanished. The support page has been disabled and new sections of the game, advertised as “coming soon” have never arrived. Furthermore, the in game purchases are overpriced, giving the overall feel that this was created more as a money grab. I truly hope this is not the case and that the game continues to be improved upon and updated by its creators. Unfortunately the community that plays this game feels cast aside and abandoned. My fingers are crossed for a good resolution, but hope is dwindling. The game is extremely fun to play and challenging. The level of cooperation needed to be successful is well balanced and lends to a tight knit community. A balance of solo play and co-operative play makes the game one that you want to come back to time and time again. However, no one wants to be abandoned and the game needs to be further expanded to continue to draw in new players and keep older players coming back for more.
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Shame
I’ve enjoyed playing this game but I’ve not been able to sign in because it’s not connecting to the server.
This is the second time this has happened and both times when I’ve made some progress in the game and upgrade my hero’s to a decent level.
This is the second time this has happened and both times when I’ve made some progress in the game and upgrade my hero’s to a decent level.
RUN AWAY
The game turned into a nightmare after the Aug update. IOS accounts disappeared completely and more have and are dying a slow death. I was told, if I developed a new account/character binding to FaceBook would fix the IOS issue . It doesn’t. People are disappearing everyday.
Glitchy
Developers have a glitchy product that renders the game virtually impossible to play!
Waste of time
Was having fun but updates destroyed all my progress avoid
Puzzle and commander
Game is a joke it has rest itself back to the start don’t bother wasting your time playing this it is a joke there is no way to complain to game developers
Can’t give a lower rating
The game can be fun, but the system issues and no response is ridiculous, I got locked out of my game due to system issues when they got me back on a week later my base was hit over a 100 times and was wiped out, they promised fair compensation which was after many complaints. The compensation did not cover any of the lost stuff due to their error. Nine days later they respond and say everything is good, but have done little to nothing, players are quitting all over the place due to poor support. What a shame Dont download game! If they ever figure out people will play a game if they don’t ruin it. These ppl lie, I was told we will contact you in 24 to 48 hours or you can try again by sending us an email, no contact from them send another email still nothing Don’t download Game!
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Response from developer
Hello! Thanks for the review! We do apologize for the delay, our CS team has seen an unprecedented amount of questions and emails in the past few months, and they are trying to respond as fast as they can! If you do not hear back in 24 - 48 hours, please contact us at https:pc@rjoy.com.
Worst update do not waste time incompetence
I have to play the whole stupid tutorial just to get back my linked account. Get an IT person who knows how to update a game. Horrible and I can’t chat with anyone to restore account. Weeks later the idiot asks for my info I gave them 5 times…… waste of time bad update kills the fun.
Response from developer
Hi there! Thank you for reaching out to us. We are constantly optimizing, improving, and testing features for our game and gathering player feedback on these so we can create a game everyone will enjoy playing, so thank you for letting us know how you feel about this.
Build your territory
I love the puzzle games and compete with the alliance members to build my territories! Wonderful!
Can’t give a lower rating
The game can be fun, but the system issues and no response is ridiculous, I got locked out of my game due to system issues when they got me back on a week later my base was hit over a 100 times and was wiped out, they promised fair compensation which was after many complaints. The compensation did not cover any of the lost stuff due to their error. Nine days later they respond and say everything is good, but have done little to nothing, players are quitting all over the place due to poor support. What a shame Dont download game! If they ever figure out people will play a game if they don’t ruin it.
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Response from developer
Hello! Thanks for the review! We do apologize for the delay, our CS team has seen an unprecedented amount of questions and emails in the past few months, and they are trying to respond as fast as they can! If you do not hear back in 24 - 48 hours, please contact us at https:pc@rjoy.com.
Deleted My Account after update
They did an update and the deleted my account that I had spent money on. When I contacted support they pretended they could not find the account, what a joke. Do not play this game or waste money on it!!!!
Does not recognise IOS users
Recent update lost all IOS users accounts and they are unable to retrieve!
The developers keep sending out the same message and not doing anything!
Apple why are you not doing anything, remove them from the App Store ????
The developers keep sending out the same message and not doing anything!
Apple why are you not doing anything, remove them from the App Store ????
Lost
After playing daily and spending money and time, an update lost everything!!!!
NEW UPDATE 🤬🤬
They had a new update which deleted the last 6months of me playing this game!! Don’t download unless you want to waste your time & money!!
The customer support is also awful on day 3 of no response
The customer support is also awful on day 3 of no response
Update gone wrong.
Was enjoying the game. They did an update and I lost my account. Have now been trying since update to get my old account back. Have given them everything that they asked for and then they stopped replying back. I have spent money and lost everything. Not happy.
Response from developer
Hello! Thanks for the review! We do apologize for the delay, our CS team has seen an unprecedented amount of questions and emails in the past few months, and they are trying to respond as fast as they can! If you do not hear back in 24 - 48 hours, please contact us at pc@rjoy.com.
No customer service
The latest update completely screwed the game up, and with no reply from customer service for over 4 days!! And still counting. They are happy to take your money to upgrade, but when something goes wrong, they run and hide!!
