Old inverter was working before the update now it’s scrap and won’t work.
Do not download the update. If your equipment is older than 10 years it will stop working. Kse4000 3.6kwh
Poor update
Most recent update has no ability too show total PV generation for the day. Was about the only useful function it ever had and now it’s gone. May be an app aimed for installers more so than homeowners but why remove the function?
Version 4.1.1 is poor
Information text now takes over most of the screen and difficult to see the graphics.
Lost the ability to see the emergency circuit.
Lost the ability to see the emergency circuit.
Not connecting
Can’t connect at all, try so many times
Text too small
The text in app is too small to read and colors too faint
Good but drains battery
Works well if you setup an account before installing the app. If you tap on your inverter at the button, all the inverter vitals are displayed including the importance AC voltage. When your local grid has an excess of feedin from solar this voltage rises and trips the inverter. The app significantly drains my battery unless I kill it after each use. That is, double press home button and swipe the app upwards to stop it running - it then does not run in the background.
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Works well
This App does the job well.
This would have to be the worst app ever.
We just had solar power put in, and was advised to download this app! Which I did however it’s show me that I am located somewhere in China (however I live in Australia) when to the website and tried to set this monitoring system up, however know it has block me altogether from my phone and my computer is still tell me I am in China. Go figure. Not happy!
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Need improvement
It was working fine for about three weeks and suddenly Solar-WiFi connectivity stopped. Cannot access the local configuration directly from Solar-WiFi and cannot connect to home WiFi either. Not much diagnostics can be done through the app. System was installed on the 20th June 2018 but the app shows the warranty starts from September 2017. Location is unknown.
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Works but please fix time display
The time on the charts cannot be seen (iPhone X) other than this it works fine. Btw everyone with complaints 1) connect device to wifi 2) go to goodwe site - go to 'sales and support' click on 'monitoring website', login with your initial made account details and here you can edit everything including the location of the device. Refresh the app and done.
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Hopeless App
Really difficult to set up. Initial installer unable to help and had to send “specialist” along. Worked fine until I had to change to nbn then had to re-install. Managed that myself having watched the “specialist”. Somehow though, since one of their updates (which seem to make the app worse and worse” every now and then it stops sending information so my charts now have big gaps in them.
And the Chinglish is awful!!!!
And the Chinglish is awful!!!!
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Needs major improvements
I have just installed this for our new system and it’s has lots of issues. It shows my location as being in the middle of the ocean near South Africa when I actually live in Australia. I select Australian currency from the dropdown but it displays as British pound for total income. As others have mentioned , the wifi setup is confusing . Lastly the graphs are not accurate for example the monthly Kw hours is a higher number that for the yearly view. The inverter looks great and works well so it’s just the app which needs refinement
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Rubbish.
Only giving 1 star because zero is not an option. Extremely difficult to register and almost impossible to get it to work. Instructions useless.
App review
Prior to the last update, you used to see a percentage Hart showing at what capacity your system was working at which was handy so you knew there wasn’t any issues. Please bring this feature back !!!!
The most useful feature removed
Can you possibly bring back the “power” meter? Instead of the photography of panels.
This update sees the removal of the dashboard dial that shows current solar generating capacity. Replaced by a static photo. Odd decision that reduces the overall quality of this app.
This update sees the removal of the dashboard dial that shows current solar generating capacity. Replaced by a static photo. Odd decision that reduces the overall quality of this app.
SMmopi
It’s an absolute waste of time to get this app going...Even the electrician installing the solar system could not get it the inverter connected with the app and laptop .Just a nightmare ! To connect it and have it running ...
Too difficult
It says I had success connecting to the wifi but it says my system is off line... I dunno... hours trying to setup has given me a massive headache.
At least it used to work...
Change it right on Xmas period and now can’t login after using the old version for nearly a year, what rubbish this is now...
Pointless App
Trying to set up this rubbish app pushed my relationship with my iPad to the extrem. Waste of time this app.
Given up on trying to get it to work
After hours just given up,
