PvCheck is a mobile app that streamlines the Solar PV module warranty process by providing automated and easy to fill forms, trouble-shooting guidance & education, OEM qualified failure mode data collection templates & checklists and automated professional report generation and distribution with embedded mail composer. Apart from this primary feature of the app it also includes an Audit workflow solution for customers needing a Solar PV system health/condition checkup, audit compliance, system upgrade assessments or general maintenance inspections.
Other sub menus in the home screen of the app include a Defect library with extensive information on all PV module failure modes recorded in academic literacy including additional information from OEM R&D and technical departments. There is a 450+ contacts directory for OEM manufacturers including PV modules, inverters, batteries & mounting kits suppliers. There is also a interactive satellite map that geolocates with pin markers for all available PV module recyclers, storage facilities and drop off points for damaged or EOL panels. Lastly there is a completed jobs page which records and stores history of all completed reports/jobs.
The intended primary users for the app are solar technicians and aims to provide the following benefits to their businesses:
- Eliminate paperwork for warranty & service ops
- Improve PV module defect analysis skills and education
- Harmonize & standardize the warranty process for all stakeholders (OEM, technician/installer & end-customer) for a better overall service experience.
- Significantly reduce or eliminate completely administration work around data collection, processing and presentation for the claims (Automated with the app)
- Improve the approval rate for claims by significant margin
- Avoid common & expensive pain points such as repeat site visits for data collection gaps or any other miscellaneous requirements from the OEM
- Neat and easily accessible record archive for all previous jobs for easy reference & retrieval in future.
- Many more benefits and features which improve the overall after-sales & service process for solar businesses who want to look after their customers
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