Qantas Wellbeing User Reviews

Customer Experience

Positive experience21.3% of reviews
Neutral16.0% of reviews
Negative experience62.7% of reviews

~ Based on 75 written reviews from the US App Store.

Is Qantas Wellbeing Safe?

Qantas Wellbeing appears safe based on user ratings. AppsHunter Safety Score for Qantas Wellbeing is 94/100.

This assessment is based on 48,314 user ratings, with an App Store average of 4.7/5.

Safety Analysis

95.8% of ratings point to a safe experience
2.8% of ratings suggest some concerns
1.4% of ratings point to a risky experience

~ Based on 48,314 App Store ratings for Qantas Wellbeing.

Is Qantas Wellbeing Legit?

Qantas Wellbeing appears to be a legitimate app. AppsHunter Legitimacy Score for Qantas Wellbeing is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

When you need to earn a single QF point

Don’t let your QF points expire! Simply install this app, take a quiz, and uninstall the app.

Repeat every 18 months.

Needs polish

Overall, app works quite well. A few things that need a bug fix. First of all, i attempted to troubleshooting myself with no avail. Even deleted an app and reinstalled, but bugs persist.
Target step numbers: once they set, there is no way to update the target. Press an option for update and nothing happens.
On an activity refresh, eg swipe from top down, i get an error message… oops, an error has occurred. Try later. Signing out and back does a force refresh and I get the points.
My 2 c
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Constant errors

Constant errors in the app means you miss out on points because activities are not being loaded. This has happened a few time and I’m over it! I have turned my phone on and off, I have logged out of the app and te-logged in. Today I cannot load my 25km bike ride.

VPN

I loved this app until I realised that it won’t work when a VPN is active.

Syncing trouble.

I just cannot get it to sync with apple health properly. I’ve done everything suggested. Some days it’s fine others it just will not sync. Today for example
It says I’ve done 8500 steps. But according to apple
Health I’ve done 11200. No matter how many times I try to update it will not. So frustrating.
EDIT. This has never been solved and is INCREDIBLY annoying.
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Needs bug fixes

I like the app to increase fitness goals, however the app has so many bugs. Every night it never seems to update or crashes and won’t transfer your steps. It is just so annoying. You have to try to turn the phone off and on. It doesn’t syncs the data properly. Come on qantas - it can’t be that hard.
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No longer works

See title…can’t log in - won’t connect to their servers

Terrible app

App won’t open at all

App not working

Last few days unable to load or refresh the activity data in the evening, and yesterday totally not working at all.

I tried to log out and unable to log back in. And tried to remove the App and reinstall; still not working and not able to log in again. Totally hopeless.

Wellbeing app is not working

Wellbeing app is not working - support team has not responded yet to confirm the issue

Amanda

Suddenly can no longer log into the app after several tries? What happened?

Frustration

This app continually has issues were you can’t edit goals.

Constant outages & fails to sync correctly

The wellbeing app has historically been a hugely problematic app, that frequently fails to sync steps, particularly at night when one is seeking to update their step targets.
The instance of these syncing issues occurs at least twice weekly.

Fail to sign in

For the past 48 hours my app has not worked or updated my steps. So I signed out and signed back in and the app would allow me to sign in .
So I uninstalled the app switched my phone off and then restarted the process. And still the app does not work and will not allow me to sign in.

Zero star app

If this app was a bank app we wouldn’t have any money in our account. Always have problems and always is missing qantas points. Shame on this app.

App bugs

The app is not updating steps and challenges- please fix

Not working

App not working for a couple of days now and no updates.

App not working

Cannot login. Keep getting message a problem occurred try again later.

Needs competent software coders

This app is glitchy, as many have said. It could well be server back-end issues, but the number of times the app won’t update data, or won’t allow changes to set limits, is not just annoying, but also incredibly frustrating.

The interface isn’t bad, but the inability to connect to the server for whatever reason (often on weekends or holidays) tells me that it’s not being resourced enough to keep it running or to fix the code in the app. This must be exacerbated by users constantly trying to connect, further slowing the process.

I feel sorry for the people who have to maintain the software: it needs an overhaul to make it more reliable and less frustrating for users - especially over long weekends.
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App malfunction?

Whilst I love the app and it gives me incentive it is forever failing and it becomes very frustrating and useless