Convenient
I like that I don’t have to wait in the queue, no need to make my order with the staff and going through the trouble of making payment via payment app. However my first time using the app, I kept checking the app on the status of my order as I waited for 15mins. I saw customers who came later than me getting their orders first so I had to go up to the counter to check and realised my order has already been ready for collection but the app says it was still preparing. This affected my first experience using the app. Please train your staff to attend to the orders via app properly
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Not useful apps
The reward especially the stamp status and usage is confusing and find no way to use.
Enchantments
There is no benefit of using the app to order.
There is no features to support special order requirements like exchange items or remove items like what you can do over counter.
You cannot order and specify an advance collection time.
There is no features to support special order requirements like exchange items or remove items like what you can do over counter.
You cannot order and specify an advance collection time.
Its not working
Pls solve this issue… its not working y ask us to download this app for promotion den ?? Haizzzz
Faulty/Petty Rewards System
QiJi has a very petty rewards system. And the mobile app is not helping at all given the various bugs present. Validity of the hard earned free drink and Laksa are very short, then the rewards disappeared…very petty on the part of QiJi. The app is faulty and I cannot even claim the free drink reward…an error showed up… time to boycott QiJi and support the local small business owners selling similar food. 🤷🏼♂️
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Apps does not update status of order
Although given an order number, shop do not update when order is ready for collection. After waiting for more than 20 mins, I checked with staff then realised my order was ready long ago. Apps only update and remind me for collection 10 hours LATER!
Cannot press confirm at birthday screen
"Complete your profile to start earning points"
Cannot complete profile because confirm button at birthday selection screen cannot be pressed.
Basically app is unusable, a simple fix will solve the issue. Developers do take note.
Cannot complete profile because confirm button at birthday selection screen cannot be pressed.
Basically app is unusable, a simple fix will solve the issue. Developers do take note.
Staff is not equipped to manage orders
Placed an order using the app and I waited for 30 minutes until I decided to approach the counter. Lo and behold my order is ready for pickup but the app still shows Processing.
App itself is buggy. Made several attempts to add my credit card, editing the order fails multiple times (only solution is to empty the basket and start over).
Overall, this app is a half-baked solution to entice customers into getting on the rewards program at the price of subpar user experience.
Order in store, folks.
App itself is buggy. Made several attempts to add my credit card, editing the order fails multiple times (only solution is to empty the basket and start over).
Overall, this app is a half-baked solution to entice customers into getting on the rewards program at the price of subpar user experience.
Order in store, folks.
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slow
What’s the point of encouraging customers to use the app when people who order from the counter can get the food way faster? waste of my time
Most outlets “closed in app” oftentimes
This app is supposed to entice and encourage customers to order online via app and earn rewards. However , there are little opportunities to earn the rewards as most oftentimes most of the outlets will appear be to “closed” in the app albeit they are open.
Hence, this app really makes no sense and is irrelevant to the customers.
Hence, this app really makes no sense and is irrelevant to the customers.
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Buggy app, unable to order
Can login but can’t make any order. Tried re-login but same result.
cant even add birthday
what is the developer even doing……. the app don’t allow me to add my birthday and i can’t even complete my info to earn points 🤡🤡
Postal code
I cannot add in my postal code that starts with “0”
Can’t use…
When I press add card the app shows a blank screen… So I can’t use it to order
Buggy
Very buggy app. Unable to add credit card, shows blank screen.
Why release a app with so much problems
Can’t add credit card, can’t add birth date, can’t purchase from outlet that is open.
Unusable
Asks me to complete profile registration before I can start earning points. But when it comes to setting my birthday which is mandatory, I can only select 31/12/2020. So I'm unable to set up profile and earn points. Might as well don't download the app 🤡🙂
Payment issue
Unable to add credit card as payment method. Shows blank screen
