QLab Remote User Reviews

Customer Experience

Positive experience62.5% of reviews
Neutral7.5% of reviews
Negative experience30.0% of reviews

~ Based on 40 written reviews from the US App Store.

Is QLab Remote Safe?

Not enough ratings yet to assess QLab Remote.

Is QLab Remote Legit?

QLab Remote appears to be a legitimate app. AppsHunter Legitimacy Score for QLab Remote is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great remote app

QLab Remote does everything it needs to do consistently and quickly. It has all the features necessary to run a show using QLab with nothing but a phone (with a Mac device to run the actual QLab software, of course.)
Great app, and if your production uses QLab I highly recommend!

A really good companion

An amazing app that goes really well with QLab. One thing that I would say is that is sometimes gets “confused” as to a cue’s status, and requires the playhead to be moved over the cue so that it can realise, for example, it is no longer panicking.

5.4.10

Qlab 5.4.10은 qlab remote를 사용할 수 없나? 빠른 답변바랍니다.

Response from developer

Hi - yes, QLab 5.4.10 does work with QLab Remote. Please write us using the in-app "Contact Support" screen, or email us at support@figure53.com, We'd be happy to help you troubleshoot your connection.

Didn't work when I needed most

Love the software and had high hopes for the phone app, but complete disappointment and a shaky connection and ultimately couldn't use it for the show I NEEDED it for. Wish I could get a refund...

Response from developer

Hi there, thanks for letting us know you're encountering a problem! Can you please contact us at support@figure53.com. We'd be happy to help you troubleshoot your connection.

Работа в театре на отлично

Отличное приложение, аналогов по стабильности и качеству для работы в театре нет. Всем кто работает в театре пригодится в работе, как платная так и стартовая версия программы.

He хватает функционала

Добавьте возможность редактировать настройки MIDI Que

This totally ruins figure53

Instead of other one complaining charge, we’re pay for the professional app who asking money, but not in this case. I can’t see there are any sense still default with “Read-Only Mode” when you already paid for ops. Seem like it need verify by App Store every time you connect to the host computer, keeping press disable read-mode won’t help, you have leave the host network then join another network with internet access, which mean you also lost the connection with host! Otherwise, iOS won’t keep apps running background if you floated multi-tasking. My corp paid ton of licenses to this company and this time really disappointed! Coz it switching between Paid/ Unpaid mode, all the layout you did gone every time. What the hell? All latest well update version so no excuse.
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Response from developer

I'm sorry you are having trouble with your purchase not restoring. This is not the normal behavior for QLab Remote. We would like to help you get your app working correctly. If you have not already contacted us, please write to support@figure53.com so that we can help you directly. We have found that the most consistent resolution to this issue is to do a “force restore” while online and able to connect to the App Store. Please open the "Purchases" screen and tap the “Restore Previous Purchases” button three times. (After the second tap the title changes to “Force Restore Previous Purchases”.) The “force restore” will prompt you to enter your App Store credentials.  This typically solves the issue. If it does not, please be sure to contact us. We are always happy to help!

Solid and reliable

I use this remote for live shows more than once per week, and have done for years. It is solid. My only issues ever have related to losing network connectivity which is not the app’s problem. It reconnects when the network reconnects.

Does exactly what it says

There are plenty of instructions on the QLab website.

Always crash

It’s crazy how many time that apps crash on me. Lost the link every 15 minutes…. and it’s a nightmare to try to reconnect every time. I have to say that the support is quick but how more complicated you can do an app for a go button and few more fonctions… I’m not recommend this app at all. I’m a professional in the industry for 35 years and they have to work on a connectivity that is work better. I have an answer from the support department but man this is so complicated for nothing, if you have too many people in your room it make the connection crash and too complicated for nothing and too expensive for what it is. Spend your money on a real GO button patch in your computer with a cable.
Sorry developers but you will have to find a better app especially for an app made for QLAB…
Don’t buy… and the free version is a joke…
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Response from developer

Hi and I'm sorry to hear you are having trouble with QLab Remote. The screenshot you sent to Support shows that QLab Remote had stopped getting replies from QLab, rather than unexpectedly quitting. It takes multiple failures and nearly 30 seconds before the app times out and shows that alert, so that is why Support asked for further information about your network environment. We are happy to continue troubleshooting if you have a moment to let us know those details. If you have your audio console on the same network, another test would be to isolate QLab Remote and QLab on their own Wi-Fi network to see if that helps. We'd also be happy to recommend other apps that let you build a simpler interface if you don't need the full feature set QLab Remote provides. ~BL

Great for rehearsing

Great App. Works well. But i only get empty workspaces when connecting to QLab 5 on m1 Max… any help?

Response from developer

Hi and thanks for the feedback! QLab 5 has some changes that require updating to QLab Remote 5 in order to be able to connect. Please write us at support@figure53.com for more details! ~BL

Great app, but:

QLab is a great app and functions well. The only caveat I have with it is the Go/control button. I WISH it was significantly larger and more central! It’s often challenging to hit the button while doing a presentation, to the extent that I need to put my iPhone on lock mode and turn the phone upside down so my thumb can hit it when it’s at the top. Developers: Thanks for a great app, please consider significantly enlarging the button!
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Response from developer

Thanks for the feedback! We have made the GO button possible to be resized to some degree. You can tap the "target" button in the navigation bar and drag the yellow handles to adjust the height of the On-Deck view. This gives GO more room to spread out. If you have any questions, please feel free to write us at support@figure53.com. ~BL

Déconnexion

Trop de déconnexion… Pas fiable.

Very useful app, but..

I work at a theatre where most of the times I have to do the preparations alone, so it’s a very handy tool to do some corrections on the geometry when it’s simply not possible to do so from the foh.
There is one thing I would really appreciate and which would optimise my workflow..
it’s sometimes very annoying to just drag and drop the corners in the surface area because of lags and latency issues via network. Yes it’s possible to dial the coordinates into the certain corner but it would be very convenient to have something like arrow-keys to shift the corner just by a few pixels in the right direction.
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Response from developer

I'm happy to report that QLab Remote does support arrow-key input for nudging surface control points! After you tap on a control point, arrow up/down/left/right will nudge that point accordingly by 1 pixel. Hold down the Shift key for a more coarse 10px nudge. (Make sure you aren't currently editing either of the numeric value text fields for that point, otherwise the arrow keys will move the insertion point within the text instead.) If you need any further help, please reach out to our Support team and we'll be happy to assist further. ~BL

Refund for in-app purchase, unusable

I’d like a refund from the developer please. Unfortunately I find the latency on QLab Remote makes it unusable for me. Hope to see an full iPad build of QLab someday, but this isn’t it.

Response from developer

Hello - we are sorry to hear that QLab Remote did not work out for you. There should not be significant latency between QLab Remote and QLab, but perhaps there is something on your network that we can help troubleshoot. Please email us at support@figure53.com so that we can get some more details, and we would love the chance to help you out. If you would still like a refund, you can contact Apple at https://reportaproblem.apple.com or click on "Report a Problem" in your iTunes Store email receipt. Unfortunately, developers do not have a way to issue refunds for purchases at this time.

Sad

Tooo expensive!!! Program for Mac cost 1k $$! And I want free remote app for this!!!! It’s a theft

Response from developer

Hi there, It takes significant time and money to build software. You are also welcome to build your own app, which you can do for free. All of the APIs QLab Remote uses for using QLab are freely available.

Show Control only version, please?

In a world of increasingly buggy and poorly designed software, the QLab developers continue to succeed in delivering a quality product that is truly useful and versatile. Due to space limitations, for most performances our theater uses pre-recorded tracks rather than live musicians. QLab provides so much flexibility with its cues that I am able to fit the music to the performers rather than the other way around. As an added bonus, the MIDI and network cues allow us to control all of the mics and lighting, precisely synchronized with the music. The mobile version lets me edit and fire cues while sitting out in the audience area, which is a big benefit to me given that our tech booth is awkwardly positioned outside the sound pattern of the main speakers.

My big wish list item for the iOS app is a separate in-app purchase for an “operator-only” version that can be used to fire cues but not to make edits. It would be extremely useful for me to give a stage manager the ability to fire, stop, and restart cues during rehearsals without the risk of someone inadvertently changing the show design. It would also be nice if this could be provided at a lower price point than the Show Control and Editing option given the reduced functionality. I’m sure this option would spur a lot more app purchases since a typical theater may have only one or two show designers while using different stage managers and production team members for each show.
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Surprised this isn’t more popular

I work In a theater where we run lots of dance recitals and competitions and being able to hand the client an iPad with all their music for rehearsal and performances bypasses the necessity for telex communicators as they can choose their own start and stop. Clients love it and it makes my job practically set up only.
11/10 love it. A little pricey but for our application very worth it. Couldn’t get the theater to cover it but even out of pocket I’d buy it again hands down
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N’importe quoi

C’est quoi ses prix ???

Review

I love how the show files just popped up on my phone screen when I opened it on my computer. No pairing even needed, so nice.