Great remote app
Great app, and if your production uses QLab I highly recommend!
A really good companion
5.4.10
Response from developer
Hi - yes, QLab 5.4.10 does work with QLab Remote. Please write us using the in-app "Contact Support" screen, or email us at support@figure53.com, We'd be happy to help you troubleshoot your connection.
Didn't work when I needed most
Response from developer
Hi there, thanks for letting us know you're encountering a problem! Can you please contact us at support@figure53.com. We'd be happy to help you troubleshoot your connection.
Работа в театре на отлично
He хватает функционала
This totally ruins figure53
Response from developer
I'm sorry you are having trouble with your purchase not restoring. This is not the normal behavior for QLab Remote. We would like to help you get your app working correctly. If you have not already contacted us, please write to support@figure53.com so that we can help you directly. We have found that the most consistent resolution to this issue is to do a “force restore” while online and able to connect to the App Store. Please open the "Purchases" screen and tap the “Restore Previous Purchases” button three times. (After the second tap the title changes to “Force Restore Previous Purchases”.) The “force restore” will prompt you to enter your App Store credentials. This typically solves the issue. If it does not, please be sure to contact us. We are always happy to help!
Solid and reliable
Does exactly what it says
Always crash
Sorry developers but you will have to find a better app especially for an app made for QLAB…
Don’t buy… and the free version is a joke…
Response from developer
Hi and I'm sorry to hear you are having trouble with QLab Remote. The screenshot you sent to Support shows that QLab Remote had stopped getting replies from QLab, rather than unexpectedly quitting. It takes multiple failures and nearly 30 seconds before the app times out and shows that alert, so that is why Support asked for further information about your network environment. We are happy to continue troubleshooting if you have a moment to let us know those details. If you have your audio console on the same network, another test would be to isolate QLab Remote and QLab on their own Wi-Fi network to see if that helps. We'd also be happy to recommend other apps that let you build a simpler interface if you don't need the full feature set QLab Remote provides. ~BL
Great for rehearsing
Response from developer
Hi and thanks for the feedback! QLab 5 has some changes that require updating to QLab Remote 5 in order to be able to connect. Please write us at support@figure53.com for more details! ~BL
Great app, but:
Response from developer
Thanks for the feedback! We have made the GO button possible to be resized to some degree. You can tap the "target" button in the navigation bar and drag the yellow handles to adjust the height of the On-Deck view. This gives GO more room to spread out. If you have any questions, please feel free to write us at support@figure53.com. ~BL
Déconnexion
Very useful app, but..
There is one thing I would really appreciate and which would optimise my workflow..
it’s sometimes very annoying to just drag and drop the corners in the surface area because of lags and latency issues via network. Yes it’s possible to dial the coordinates into the certain corner but it would be very convenient to have something like arrow-keys to shift the corner just by a few pixels in the right direction.
Response from developer
I'm happy to report that QLab Remote does support arrow-key input for nudging surface control points! After you tap on a control point, arrow up/down/left/right will nudge that point accordingly by 1 pixel. Hold down the Shift key for a more coarse 10px nudge. (Make sure you aren't currently editing either of the numeric value text fields for that point, otherwise the arrow keys will move the insertion point within the text instead.) If you need any further help, please reach out to our Support team and we'll be happy to assist further. ~BL
Refund for in-app purchase, unusable
Response from developer
Hello - we are sorry to hear that QLab Remote did not work out for you. There should not be significant latency between QLab Remote and QLab, but perhaps there is something on your network that we can help troubleshoot. Please email us at support@figure53.com so that we can get some more details, and we would love the chance to help you out. If you would still like a refund, you can contact Apple at https://reportaproblem.apple.com or click on "Report a Problem" in your iTunes Store email receipt. Unfortunately, developers do not have a way to issue refunds for purchases at this time.
Sad
Response from developer
Hi there, It takes significant time and money to build software. You are also welcome to build your own app, which you can do for free. All of the APIs QLab Remote uses for using QLab are freely available.
Show Control only version, please?
My big wish list item for the iOS app is a separate in-app purchase for an “operator-only” version that can be used to fire cues but not to make edits. It would be extremely useful for me to give a stage manager the ability to fire, stop, and restart cues during rehearsals without the risk of someone inadvertently changing the show design. It would also be nice if this could be provided at a lower price point than the Show Control and Editing option given the reduced functionality. I’m sure this option would spur a lot more app purchases since a typical theater may have only one or two show designers while using different stage managers and production team members for each show.
Surprised this isn’t more popular
11/10 love it. A little pricey but for our application very worth it. Couldn’t get the theater to cover it but even out of pocket I’d buy it again hands down
