Love it
Very handy
Terrible app
This app has so many flaws, sometimes trips don’t show up in emails, sometimes when you submit a trip it will disappear and won’t show in emails or in the “not approved trips” section and you are unable to put in trips and get them approved. It can be slow and i run into errors all the time if you are a learner i highly recommend getting just the paper log book this app is just terrible and will waste your time.
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Response from developer
Hello. Apologies for the delay in replying to you. We're sorry to hear that you've been experiencing issues with the app. We are here to assist and would welcome the chance to help resolve the problems you're having. Please email us at mobileapps@tmr.qld.gov.au Thanks LW
can’t log in
I have completed half of my hours and now the app tells me to check my email address was the one I registered with when I try to access the app. The email address is correct. How do I get in to the app to continue logging my driving hours?
Pause option
I go on lots of trips and it’s frustrating that there is no option to pause a trip when I’m just getting out of the car for a minute to fill up fuel or something 🙁
PLEASE READ: honest review
This app has a lot of technical problems it won’t let me log in, I have my L’s and all the qualifications I need to sign up. However, as soon as I try to sign up the app doesn’t let me go past the email and password, it says: “Error the network connection was lost” but my internet is on and fine and then I still get a confirmation email with a code I can’t use. I cannot start driving without this app and I do not know what to do. I’ve deleted it and reinstalled it, I’ve looked to see if it needs to be updated, and I’ve asked my parents and google but nothing works. I would like to see if you could fix this or if it’s just me.
-kind regards
-kind regards
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Huge problem with the app
During a trip it will often refresh the app in the background and the trip will not save, meaning that you have to estimate the amount of kilometres at the start of the trip and when you started the trip. Complete bogus for an app made by our government, the people who literally run the country.
Terrible logging in hours
This app is terrible for logging in hours, once finished with the hours it automatically doesn’t count as a trip, it will act like it never happened it’s literally so stupid and it’s slow
My issues with the app
Hello, I understand the full concept of the app and how it should run in the background while switched off. However, I’ve come into issues with the app completely resetting while i’m logging a trip. I have come into this issue time after time and I know well that the time logged compared to the actual time I am supposed to have logged are not the same. The app will continue to close while off and away despite the fact that nothing else is running. Fix this issue, perhaps saving the time to cloud before the app resets?
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Response from developer
Hi, I am sorry you are experiencing issues with the app. Trips timing out can be caused due to a couple of reasons. If you have other apps open on your device while completing trips or if you swipe up on the app once trip started. You can manually add any trips you are missing into the app, even ones previously completed. In the Add Trip screen, select enter all details – you will then be prompted to add the required information. If you do not know the exact detail, please enter to the best of your recollection. We are working on improvements to make this a more stable feature. If you require further information/assistance please contact us at mobileapps@tmr.qld.gov.au. CG
Timer
It’s happened to me many times.
I’ll put the kilometres in and start the timer, place my phone in centre console and drive to my destination, once I have reached my destination I’ll grab my phone to end the trip and I’ll go into the app and the timer disappears and it doesn’t count towards my hours as it just completely shuts the app and acts as if I’ve just opened the app
I’ll put the kilometres in and start the timer, place my phone in centre console and drive to my destination, once I have reached my destination I’ll grab my phone to end the trip and I’ll go into the app and the timer disappears and it doesn’t count towards my hours as it just completely shuts the app and acts as if I’ve just opened the app
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Not registering trips
For some reason the app shuts down and won’t register the trips. It’s happened multiple times the latest tonight where I’ve driven for an hour and nothing to show.
How’s anyone supposed to get their license if the trips are never logged?!
How’s anyone supposed to get their license if the trips are never logged?!
Good Visuals but loses drives
App is easy to use however you can start a timed drive and then put your phone away only to go to end the drive and find the app has gone back to the start screen and not recorded the drive. Would be handed for the app to track the vehicle moving and give an option to remind you to end your drive when the car stops for a certain period.
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Response from developer
Hi, sorry to hear that you've been experiencing issues with the app. We are here to assist and would welcome the chance to help resolve the problems you're having with the recording of timed trips. Please email us at mobileapps@tmr.qld.gov.au. Thanks, LW
Suggestion
Please add pause to timed trip so when I go to the shops or am picking someone up I don’t have to put 2 trips in.
Not registering trips
My daughter and l went for 1/2 hour trip today. She stopped the timer and the trip disappeared. What the?
Help please!
Does not want to transfer hours from old phone to new phone and it is very irritating. Any help would be appreciated!
Deleting trips
Nearly every time I start my trip halfway through it the app refresh’s and deletes my trip
Horrible recording
I’ve done 4 hours worth of driving that hasn’t been logged because the timer stopped itself. Absolutely horrible design as you have to effectively just let the timer run while you not driving to make up the hours you lost to the fault
Account no longer exists
After the last update, i’ve been logged out of my account and now it says that my email address is wrong and i’ve had to make a new account and lose my hours.
Complaint
It kicked me out after an update and saying my email is wrong now.
DONT GET THE APP
I was so close to getting 100 hours, then for some reason the app glitched and half my hours just disappeared, I called their online support and talked to three different people, not a single one of them were helpful and the last lady (I’m talking about you Vickie) talked down to me the whole time like I was some baby who didn’t understand English. Over 30 hours lost. Such a waste of time. It just isn’t worth it.
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Glitchy
I probably have more hours in trips that have been deleted than actual recorded trips. Took me like 200hrs 🤦♀️