Qpien - Omni-Channel Helpdesk

Qpien - Omni-Channel Helpdesk

Customer service platform

1 ratings
1 review
Free

Details

Released
June 16, 2022
Updated
November 9, 2026

Features

Qpien - Omni-Channel Helpdesk screenshot #1 for iPhone
Qpien - Omni-Channel Helpdesk screenshot #2 for iPhone
Qpien - Omni-Channel Helpdesk screenshot #3 for iPhone
Qpien - Omni-Channel Helpdesk screenshot #4 for iPhone
Qpien - Omni-Channel Helpdesk screenshot #5 for iPhone
iphone
ipad
🖼️Get Icon
Icons↘︎

About

This platform consolidates customer communications from live chat, WhatsApp, Facebook, and Instagram into a single, user-friendly interface. It helps businesses enhance customer experience, boost sales, and improve support team efficiency with features like automations and quick replies.

✓Manage multi-channel conversations
✓Instant responses with automations
✓Quick replies and tags
✓Team chat and conversation transfer
✓E-commerce integrations (Shopify, WoCommerce)
✓Boost sales and conversions
Show original description
+1

What's New in Qpien

2.11.13

November 9, 2026

Bug Fixes and Improvements

User reviews

Surprised

I am super surprised and also feel lucky to come across this app it is just amazing. The entegration with your all of the social media platforms provides a great convenience and so easy to reply your customers and also the live chat is great. Thank to Qpien’s automation features we have gained so many extra sales and have reduced a lot of labor. Definitely I suggest qpien
Show more

FAQ

What is Qpien?

Qpien is an omni-channel customer service platform designed to help businesses manage all customer communications from various channels like live chat, WhatsApp, Facebook, and Instagram in one place. It aims to improve customer experience and increase sales.

What channels does Qpien support?

Qpien supports live chat, WhatsApp, Facebook, and Instagram, allowing businesses to manage conversations from all these platforms within a single interface.

Can Qpien help boost sales?

Yes, Qpien is designed to boost sales and increase conversions by providing a seamless customer experience and tools like product sharing within chats.

Does Qpien integrate with e-commerce platforms?

Yes, Qpien has powerful integrations with e-commerce brands like Shopify and WooCommerce, allowing users to view and manage products directly within the Qpien app.

How does Qpien improve customer support efficiency?

Qpien improves efficiency through features such as automations, quick replies, tags, internal notes, and automatic replies, all aimed at cutting down support time.

Is Qpien available on multiple devices?

Qpien is available on iPhone, iPad, and iPod, making it accessible for customer support teams on the go.

What is the update frequency for Qpien?

The latest version of Qpien is 2.11.13, last updated on November 9, 2026. While the provided update date is in the future, typically apps in this category receive regular updates for new features and bug fixes.

Does Qpien have ads?

No, Qpien does not contain advertisements, as indicated by the 'hasAds' flag being false.