Qpien - Omni-Channel Helpdesk

Qpien - Omni-Channel Helpdesk

Customer service platform

1 ratings
1 review
Free

Details

Released
June 16, 2022
Updated
November 2, 2026

Features

Qpien - Omni-Channel Helpdesk screenshot #1 for iPhone
Qpien - Omni-Channel Helpdesk screenshot #2 for iPhone
Qpien - Omni-Channel Helpdesk screenshot #3 for iPhone
Qpien - Omni-Channel Helpdesk screenshot #4 for iPhone
Qpien - Omni-Channel Helpdesk screenshot #5 for iPhone
iphone
ipad
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About

This platform consolidates customer communications from live chat, WhatsApp, Facebook, and Instagram into a single, user-friendly interface. It helps businesses enhance customer experience, boost sales, and improve support team efficiency with features like automations and quick replies.

✓Manage conversations across multiple channels
✓Unified inbox for all customer messages
✓Automated responses and quick replies
✓Team chat and conversation transfers
✓E-commerce integrations (Shopify, WooCommerce)
✓Boost sales and conversions
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What's New in Qpien

2.11.12

November 2, 2026

Performance improvements and minor bug fixes.

User reviews

Surprised

I am super surprised and also feel lucky to come across this app it is just amazing. The entegration with your all of the social media platforms provides a great convenience and so easy to reply your customers and also the live chat is great. Thank to Qpien’s automation features we have gained so many extra sales and have reduced a lot of labor. Definitely I suggest qpien
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FAQ

What channels does Qpien support for customer communication?

Qpien supports live chat, WhatsApp, Facebook, and Instagram, allowing businesses to manage all customer interactions from a single platform.

How does Qpien help businesses increase sales?

By providing a unified customer service experience and enabling quick responses, Qpien aims to boost sales, increase conversions, and enhance revenue.

Can Qpien integrate with e-commerce platforms?

Yes, Qpien offers powerful integrations with e-commerce brands like Shopify and WooCommerce, allowing users to view products directly within the app.

Does Qpien offer features to speed up customer support?

Qpien includes features like automations, quick replies, tags, internal notes, and automatic replies designed to cut down support time and improve efficiency.

Is Qpien available on multiple devices?

Qpien is available for iPhone, iPad, and iPod, ensuring support teams can manage customer service on the go.

What is the update frequency for Qpien?

The latest version of Qpien is 2.11.12, last updated on November 2, 2026. While specific update frequency isn't detailed, the version history suggests regular updates.

Does Qpien have ads?

Based on the provided data, Qpien does not contain advertisements.

What is the user sentiment for Qpien?

Qpien has a high rating of 5.0 stars from 1 rating, indicating positive initial user sentiment.