Good
Please add a search bar; it gets difficult to find people when the list gets long.
Archived App (Last seen on 13 Mar 2026)
This is an archived listing of the app previously available on the App Store.Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.
About
Manage customer and visitor conversations from your website directly on your mobile device. Respond instantly, filter by priority, and access chat history. Utilize canned responses and receive real-time alerts for seamless customer support.
✓Instant customer replies
✓Filter high-priority conversations
✓Search chat history
✓Canned response templates
✓Real-time notification alerts
✓Send/receive media files and location
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What's New in Quickwork Conversations
1.5.1
October 31, 2021
Rebranding for a better brand recall Quickwork Chat conversational tool on the web portal is now Conversation Management. In the same context, the Quickwork Chatlive app supporting conversations on mobile devices is now Quickwork Conversations. The brand logo is newly designed for each, respectively.
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FAQ
What is Quickwork Conversations?
Quickwork Conversations is a mobile application designed to bring your website's customer and visitor conversations directly to your team's mobile devices. It allows for instant replies, conversation management, and access to chat history, enabling efficient customer support on the go.
How do I sign in to Quickwork Conversations?
To use Quickwork Conversations, download and install the app on your mobile device. Then, sign in using your existing Conversation Management credentials. Upon successful sign-in, you will be able to access your conversations.
Can I reply to customers instantly with Quickwork Conversations?
Yes, you can reply to incoming messages from leads and customers instantly. The app provides real-time alerts for new conversations, ensuring you can respond promptly and efficiently.
Does Quickwork Conversations support sending media files?
Yes, you can receive and send media files such as photos, audio, videos, and files within ongoing conversations. This feature helps in better understanding customer queries and providing appropriate solutions.
How does Quickwork Conversations help in resolving queries faster?
Quickwork Conversations helps resolve queries faster by allowing instant replies, filtering high-priority conversations, and providing easy access to chat history. It also supports canned responses for common queries and allows internal team member communication for quick resolutions.
What are the different conversation tabs in Quickwork Conversations?
The app features three conversation tabs: 'Mine' lists conversations assigned to you, 'Unassigned' shows conversations available for selection, and 'All' displays all conversations, including those assigned to others and unassigned ones.
Is Quickwork Conversations available on Android devices?
The provided data indicates support for iPhone and iPod. Further information regarding Android compatibility would need to be confirmed with the developer.
How often is Quickwork Conversations updated?
The latest version of Quickwork Conversations is 1.5.1, which was last updated on October 31, 2021. Update frequency information is not explicitly detailed in the provided data.