Rabbit User Reviews

What users say

Top reviews

If you want to be hungry and don’t care about your money, order here!

I went and ordered from Prego and then after an hour, “their electricity was down”. Not Rabbit’s fault so far. So I went to talk to customer support on Rabbit and as we speak, it’s taking 3 HOURS to get someone on the line to get my money back. NEVER trust these guys with your money. That was my first and last order. Talabat is at least honest.
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Unsatisfied

Extremely slow, not enough riders, glitching app and a non existent customer support. The ‘20 minute delivery’ is actually an hour and a half.

Worst customer service

No answer, expired goods, no agent replying

خدمة رديئة الجودة

لا يوجد وضوح ولا شفافية عندهم

مفيش خدمه عملاء بيتواصل مع حد

سيء

تطبيق سيئ جدا

تطبيق سيئ جدا وخدمة العملاء لايوجد اي تجاوب ومواعيد كاذبة

horrible

i’ve been waiting for my order for 1 hour and 27 min exactly i made multiple complains and nothing changed, i payed extra fees for the “ 20 min fast delivery “ and nothing has changed, im very frustrated and this is outrageous why would you make a 20 min fast delivery if ur not capable of doing so

سلحفاة .. الاسم الأدق

غيروا الإسم وخلوه سلحفاة … أبطأ خدمة بتكلفة غير مبررة في تاريخ خدمات التوصيل
أكثر من ساعتين في خدمة super fast اللي مفروض حدها الأقصى عشرين دقيقة.

Orders are late despite 20 min promises

Customer service are so careless in assisting in delays - despite paying extra fees for the fast deliveries. Really a shame that such an app is managed like that

Worst in the market

You can use any other app

اسوء ابلكيشن للاورد في مصر كلها مع عدم احترام للعميل

سيء جدا جدا جدا
للاسف سيء جدا وعدم احترام للعميل مع تأخير كبير جدا وكذب على العميل

Late as always

Lateeeee

Worst experience

The app deducted my money from my card and didn’t give me a refund and cancelled and in fact I told my bank what happened and they told me the issue from the app and when I tried to contact them, their bot wasn’t helpful at all

عايزنكم في اسكندرية

مستنيين الابليكيشن في اسكندرية بفارغ الصبر

اسوء خدمة توصيل

تم الفاء الاورد و كان المندوب وصل تقريبا و خدمة العملاء غير متعاونين و يتأخروا في التوصيل

If your using Apple Pay

If ur using Apple Pay it keeps deducting from ur acount it has been the second time it keep taking my money and there is no way to contact them or anything the second I get my money from my bank I will delete this application

Lightning fast

Version 5.1.0 is so fast, love the experience.

Review

Half of the eggs delivered were smashed

Unreliable

Really bad customer service! Not recommend!

مو كويس

ايش تقولو 20 دقيقة لمى جيت اطلب يقول بكرا او بعد بكرا