Worst
Honestly a headache
Terrible
Worst banking app in Australia. No Face ID login, forcing you to type in your pin every single time to login or even perform a transaction. Doesn’t help track your adherence to bonus interest requirements. Terrible interface. Can only set up to transfer cash to one external bank!
Worst app to log in, I only try to check my savings 4 times a year and every time they lock me out
The 6 didgit pin never works always says invalid, when I go to reset it they have already locked you out because it’s says your email is incorrect and your phone number is invalid, the last time I could successfully login was when they used to have the physical pin creator
Glorified bank balance check
Just a quick check of your bank balance. Not much more.
Poor
The app does not allow you to sign out easily, this is a Secuity fail.
I had to contact the help line to find out that iPhones have a glitch with the app.
I had to contact the help line to find out that iPhones have a glitch with the app.
Fails at being a banking app
Make an online savings account. Verify my nominated account. Put savings in my savings account. Find out soon after that the bank is not letting me move funds from my savings account to my nominated account. Says to try again later. Try again later, it doesn’t work. Try internet banking. It asks for the secure code. Copy pasting the secure code. Doesn’t work. Try again with the next secure code. Doesn’t work. Type it out with the next secure code. It doesn’t work and locks me out of my account.
Miserable experience, and the interest rate isn’t even good enough to justify it. Definitely isn’t “variable” considering it’s been sitting at 4.00% flat since I got it. There are better banking apps for banks with actual physical bank spots around.
Miserable experience, and the interest rate isn’t even good enough to justify it. Definitely isn’t “variable” considering it’s been sitting at 4.00% flat since I got it. There are better banking apps for banks with actual physical bank spots around.
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Clunky and poorly executed
Aside from major issues with login and the appallingly managed transfer from Digipass, this app fails on so many levels. If you are going to force users to migrate to an app, its functionality and design need to be far more user focused and way better than it is. Your competitors such as Macquarie Bank are light years ahead. The app remains an insult to your clients and we’ve chosen to take our business elsewhere.
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Confusing
Transitioning to the secure code is confusing, lots of bugs and now im locked out for the 3rd time. The app says I need the digipass - which on the phone the bank said I can throw that out.
iPad App
Does not orientate for IPad. Have to turn the iPad sideways to user it. Is it poorly programmed & am I poorly programmed. Find this so annoying.
Lacking basic bank app features
4 years since release and there are still no notifications. Outgoing and incoming payments or secure message notifications are handy for customers.
Pass pass
Very hard to change from Digi pass to registering for a secure code
what a waste of time ithis morning
19 people in the cure ahead of me cannot wait therefore cannot access my money. Will leave Robobank as soon as I can access my money.
P
what a waste of time ithis morning
19 people in the cure ahead of me cannot wait therefore cannot access my money. Will leave Robobank as soon as I can access my money.
P
Enough
My brain hurts!!
Terrible
This is one of the worst banking apps that I have ever used. Whatever you make a transfer, the balances do not update, even after you exit and close the program. You would expect basic functionality like this to be available. It also does not support face ID, which is surprising in this day and age,and the responsiveness of the app is also slow. It is a terrible user experience.
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Dreadful app
All I want is a code generator not an app that displays customer information
Log in
Hopeless. Same as reported here by someone else.
Terrible
This is one of the worst banking apps that I have ever used. Whatever you make a transfer, the balances do not update, even after you exit and close the program. You would expect basic functionality like this to be available. It also does not support face ID, which is surprising in this day and age,and the responsiveness of the app is also slow. It is a terrible user experience.
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Limited functionality, feels like a web browser, and underwhelms
Would you like...
an app that performs a meek subset of the things you'd usually do on internet banking?
an app that blinds you at night for lack of dark mode?
an app that says "Loading..." for almost anything you can do with it, a la 2001?
Well then you've found yourself a perfectly suited app. Otherwise, you're about to be rather disappointed.
an app that performs a meek subset of the things you'd usually do on internet banking?
an app that blinds you at night for lack of dark mode?
an app that says "Loading..." for almost anything you can do with it, a la 2001?
Well then you've found yourself a perfectly suited app. Otherwise, you're about to be rather disappointed.
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Can’t update
New update available and I can’t use the app til it’s done however it won’t update. It just keeps spinning the little update icon and nothing happens!!! Need to fix this now!
App hangs after digipass login
Needs a lot of improvement to be on par to other iOS banking apps. App hangs (constantly “Loading”) after logging in. Barely useable.
Can’t use
Please provide update to use on IPhone that have lower IOS 12.5.6 go to update as it is forcing me to and won’t update as your update is for those on higher IOS