Good idea. Poor performance.
Response from developer
Thanks for your feedback. We're sorry RAC Go hasn't met your expectations. False positives can occur, and improving phone distraction and driving event accuracy remains a focus for our team. If you'd like us to investigate further, please contact us at racgo@rac.com.au.
Waste of time
Response from developer
Thanks for your feedback. We're sorry RAC Go didn't meet your expectations. We understand your concerns about phone distraction scoring and are continually working to improve the accuracy of our driving insights. We appreciate you taking the time to share your experience.
Really annoying
Phone usage is very inaccurate
Teaching phone usage is not. Trips where I’ve not touched my phone get high usage. Then there’s the trips where I’ve drive and not used my phone at all - but my passengers have (my teen kids who are using it to listen to music or playing Pokémon Go as they don’t have their own phones) should be able to be adjusted to accept speed, but not the phone usage.
Response from developer
Thanks for your feedback. We're glad RAC Go is tracking your trips accurately. If a trip is incorrectly classified as Driver or Passenger, you can now update it in the app within 24 hours. We appreciate your feedback as we continue improving RAC Go.
Great app !
Really helps when leaving work etc so I don’t have to let the family know I’m on the way home
Great app for family
Awesome free family safety app
Was good, fell off a cliff at new year
On 1/1/2024, I suddenly became an okay driver. Low 70s.
Despite having a huge streak of excellent drives, I’ve never cracked 80 since. I get massively high scores each week in my weekly summary… so my actual driving hasn’t changed. Friends and family have noticed the same thing. What gives?
Reexamine the maths/calculation/programming.
Good but wrong
Can’t enable location
Detecting Phone Use when Parked
It is a bit annoying however, that it picks up a lot of phone use after I have parked and left the car. That, and it’s also annoying for anyone who might often be a passenger, as it often records passenger drives as driver, which if I used my phone while a passenger, makes my score drop drastically. Surely this is something that can be improved? If anything it’s worsened over time.
Response from developer
Thanks for your feedback. We know driver/passenger detection isn't always perfect and false positives can occur. If a trip is classified incorrectly, you can now update it in the app within 24 hours. We're continually working to improve accuracy. For further assistance, contact us at racgo@rac.com.au.
Phone usage
Something went wrong. Our engineers are looking into it
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Works well and has fun challenges
Response from developer
Thanks for your feedback and for using RAC Go. We're glad you're enjoying the app and its challenges. We appreciate your suggestion around editing multiple trips and will share it with the team as we continue improving the app.
Cannot enable location notification
Response from developer
Hi, thanks for downloading RAC Go. Sorry to hear you are having trouble using the app, if you require assistance the team is available and ready to help if you email them at racgo@rac.com.au
Confusing app
Response from developer
Hi, thanks for your feedback and interest in RAC Go. Any interaction with your phone, either touching or voice commands are considered a distraction and will impact your score.
No help to a passenger
App not working properly on my iPhone
Not happy
Response from developer
Hi, thanks for downloading RAC Go. Sorry to hear you are having trouble using the app, if you require assistance the team is available and ready to help if you email them at racgo@rac.com.au.