RACQ Roadside Assistance

RACQ Roadside Assistance

by RACQ Operations Pty Ltd

334 ratings
58 reviews

Details

Released
February 12, 2011
Updated
August 19, 2026

Features

RACQ Roadside Assistance screenshot #1 for iPhone
RACQ Roadside Assistance screenshot #2 for iPhone
RACQ Roadside Assistance screenshot #3 for iPhone
RACQ Roadside Assistance screenshot #4 for iPhone
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About

Request roadside assistance quickly and easily using your smartphone. Track your patrol's arrival and get real-time updates on road conditions across Queensland. Join or manage your membership directly within the app.

✓Request roadside assistance via smartphone
✓Automatic location detection with GPS
✓Track request status and patrol arrival
✓View real-time Queensland road conditions
✓Manage RACQ membership
✓Join RACQ through the app
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What's New in RACQ Roadside Assistance

3.7.0

August 19, 2026

This version includes performance and stability improvements to help ensure your RACQ Roadside Assistance app is running at its best.

User reviews

Frustrating

Why does the app keep logging me out, I logged in yesterday to get my card number, and then today, after no app update, I was logged out again 😡
This is a serious problem with the app, in an emergency, you should not have to log in every time you need to use the app to get assistance.

Yeah, it sucks

Logging a job doesn’t work, so you have to call anyway.
The app already has your membership number, you try to track your job you just logged and it doesn’t have it recorded, so you’re like ‘are you guys coming or not?’ Cool functionality 👍 NOT

Find a better way to keep me logged in. It’s frustrating when I need the card at the servo

I only use the app to keep a record of my card for fuel discounts. I keep getting logged out. Either enable Face ID by default or ensure the form fields are fine to support password managers. It’s really frustrating enough that I should just take a screenshot of my card which I don’t think you want customers doing right. If I had another option I’d choose it rather than a frustrating app.
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Frustrating

There needs to be a way of copying the member number on the card.
The app crashes if you change tabs (looking for a way to copy the membership number).
I don’t like being asked if I need help the instant I open the app. I hate popups.

Perfectly functional

Great app for its intended purpose which is to arrange roadside assistance within the app. It can track the patrol and gives an ETA. Very useful. This helps avoid having to call.

Developer apps

FAQ

How do I request roadside assistance with RACQ?

You can request roadside assistance by tapping the button within the RACQ Roadside Assistance app. The app will automatically detect your location using GPS, eliminating the need to call unless it's an emergency.

Can I track my patrol's arrival with RACQ?

Yes, the RACQ Roadside Assistance app allows you to track the status of your request and get confirmation that help is on the way. You can also track the approach of your patrol to your location in select regions.

What kind of road condition information does RACQ provide?

The app provides access to the latest road conditions across Queensland, including details on road closures, hazards, incidents, and events, helping you plan your journeys safely.

Is RACQ Roadside Assistance available for non-members?

Yes, if you are not an RACQ member, you can join through the app or by calling 13 1905. The app also allows existing members to view their membership information.

What is the user rating for RACQ Roadside Assistance?

The app has a rating of 2.9 stars from 334 ratings, indicating a mixed user reception. Users may experience varying levels of satisfaction with its features and performance.

How often is RACQ Roadside Assistance updated?

The latest version of the app is 3.6.4, and it was last updated on September 12, 2025. This suggests regular updates to maintain functionality and introduce improvements.

What devices is RACQ Roadside Assistance compatible with?

The app has an age rating of 4+, making it suitable for a wide range of users. It requires a device with access to a mobile data connection for features like GPS location detection.

Does RACQ Roadside Assistance have ads?

The provided data does not specify whether the app contains advertisements. Therefore, it is not possible to confirm the presence or absence of ads.