Radisson Hotels Americas User Reviews

Name: Radisson Hotels Americas
Rating: 4.75706 (1663 reviews)

Radisson Hotels Americas

Radisson Hospitality, Inc.

🌟 Lifestyle

✈️ Travel

What users say

Summarized from real user reviews of Radisson Hotels Americas. Based on 1.7K reviews and a 4.8/5 average, it highlights the 4 positives and 5 negatives reviewers mention most about this Travel app.

Positive things

👍Easy booking
👍Smooth reservations
👍Affordable and convenient
👍Great staff and service

Negative things

🐛App crashes frequently
🐛Connection issues and login problems
🐛Reservations not showing up in the app
🐛Inability to retrieve receipts
🐛Dysfunctional and non user-friendly

Top reviews

Most Recent Highest Rated Lowest Rated

App doesn’t work on deals

I downloaded this app after getting an email about a discount on rooms on the app only. I tried many times today to get the “treat yourself thursday” deal but mysteriously every time I put my destination in the app crashed. Every. Single. Time. Go figure.

missdaisyxoxo

4 years ago

Response from developer

Hi, my sincerest apologies for any inconvenience this may have caused you. Kindly send us an email at rh.appfeedback@radissonhotelsamericas.com so we can look into this further for you. Thank you! ~Chester

Apple Wallet

Please add the option to add our membership card to our Apple wallet.

Johnson County Beau

4 years ago

Technical difficulties

When I search for a hotel I get a message that says “something went wrong, try again later” This is so inconvenient when I am trying to book a hotel. I’ve come back and tried again hours later and still have the same message come up. I don’t have all day to just sit and constantly keep checking to see if it’s working. I always end up calling the hotel to book. The one time I did get through to make a reservation “something went wrong” and it said I didn’t complete the reservation so I did it again. Long story short I had 3 reservations when I finally called the actual hotel. Thank goodness they were understanding and happily cancelled the 2 I didn’t need. Fix these issues please!

Freckledlily

4 years ago

Response from developer

Hi, my sincerest apologies for any inconvenience this may have caused you. Please send us an email at rh.appfeedback@radissonhotelsamericas.com so we can look into this further for you. Thank you! ~Chester

Radisson hotels

We have go to journey vacation out together. In the future fun vacation! It deserve new my life

sha mitch

4 years ago

The app and website do not work

This is the most dysfunctional application in the App Store. I even tried calling customer service and they didn’t help either. Do yourself a favor and download literally any other hotel application besides this one if you want book a hotel.

Zyngasucksnow

4 years ago

Response from developer

Houston we have a problem

Cannot get logged in when using the app. Keeps saying your connection is not stable. Go online on my iPad via website and everything is fine.

Tired travel baseball parent

4 years ago

App doesn’t work - connection not stable

I have never once been able to login to the app. Every time I try, it immediately throws an error, “Your connection is not stable.” On cellular with full bars, or connected to wifi. Deleted and reinstalled, same error. Worst experience I’ve had with any app.

ChuckAtoZ

4 years ago

Response from developer

Hi, My apologies if you're having issue logging into the App. I'd like to look into this further for you. Please send us an email at rh.appfeedback@radissonhotelsamericas.com with more details. Thank you! ~Chester

Says connection unstable

Regardless of the connection type and will not go further so the app is useless.

ghhaard

4 years ago

SATISFACTION

EL DORADO,AR COUNTRY INN & SUITES,
No # 1 in HOSPITALITY, Always has fresh coffee in lobby to relax and chill. Nice Rooms and if you have a problem they will take care of you. Close to Restaurants and Walmart.
It’s QUITE & PEACEFUL. You can’t go wrong staying here. Ms Wanda is always here to help and Ms Susie at Night to assure a pleasant stay. And be sure to ask about RADISSON REWARDS for points to accumulate and use for later stays. Your Visit is always WELCOMED and you enjoy your stay. ( I stay here on regular basis with the company I work for, it’s GREAT !! ) 👍🏻👍🏻👍🏻👍🏻👍🏻 (5 thumbs up)

CaTscales50

4 years ago

Response from developer

Hi, thank you for your kind words. We are glad to hear that you enjoyed your stay with us. We can't wait to have the chance to welcome you again! ~Chester

Great hotel and staff

Love this hotel. I continually stay here because the hotel is really, affordable and the staff is great. My girlfriend and I stay here weekly and love it.

Lindsay Bass

4 years ago

Response from developer

Hi Lindsay, thank you for your kind words. We're happy to hear that you have enjoyed your stays with us. We can't wait to welcome you again soon! ~Chester

Easy booking

I use app constantly. I average thirty stays per year.

tulip guy

5 years ago

Sad

Was looking to apply for a Radisson rewards visa. Say they’re not taking new applicants. Not even for a near perfect credit score. I liked staying in Country Inns but will no longer be a customer without any incentive.

MorePower12

5 years ago

Hanging Notification

I have a hanging notification bubble that I cannot get rid of unless I turn off the notifications for the app. I don’t mind turning off notification from apps, except those travel related ones (I don’t need surprises about room cancelations or flight changes).
But the issue is that I cannot identify what the notification is about or where it is in the app. Can’t find the previous message center.

Supalupa86

5 years ago

Response from developer

Hi, thank you for being a Radisson Rewards Americas member and we are sorry to hear about your negative experience. We are working towards making this better. We would appreciate if you could email us at rh.appfeedback@radissonhotelsamericas.com so we can look into this further. Thank you! ~Chester

The place is wonderful!!!!!

The staff and place great!!!!

MrzChevy🤑💰

5 years ago

Super easy

Radisson bookings are very easy and convenient

popsug75

5 years ago

Radisson App not working

Hey, what is wrong the app? Why can’t reservations be made via app. The worse part now is you can’t even login to the app anymore… says invalid user….

Pep rally

5 years ago

Branson Radison

We stayed three nights Never saw housekeeping even after calling the front desk! Mold in the bathroom door and ceiling tile. The entrance door had been pried open leaving a gap and easy to get in without a key ! Room 427 is not recommended

Gunner $

5 years ago

Easy to use!

App is easy to use and make changes to. Had issues logging a couple times other than tht things went very good.

Cidmeyer

5 years ago

Response from developer

Hi Cid, we love to hear that you enjoyed the app. We are continuously working on adding more features to it to make your experience even better. Thank you for your feedback! ~Chester

Worst hotel booking app

I stay in a hotel almost every weekend. This is the most frustrating and non user friendly app of them all. Always get an error message, rates never available.

nicknamerterrible