Utter rubbish
Never been able to access for more than a few days before getting stuck in an unsuccessful cycle of being asked to enter and reset passwords. This is despite several calls to the contact centre. No chance I will be renewing subscription.
Waste of time and money
The app does not work as the ‘digital view’ version is frequently unavailable. Customer service are unhelpful.
Not a shoddy app
Very hard to open a downloaded magazine, unless the app has access to the internet. Very annoying when out of WiFi/mobile coverage. The darn thing has been paid. Other magazines from different media groups don’t have such petty restrictions.
They only require access to download.
The digital version, as opposed the magazine version on the app is often very, very late. Much easier to read the digital version on the phone than the magazine version.
Basically, like the railways in Britain, mostly shoddy with a poor service.
They only require access to download.
The digital version, as opposed the magazine version on the app is often very, very late. Much easier to read the digital version on the phone than the magazine version.
Basically, like the railways in Britain, mostly shoddy with a poor service.
Show more
Pay pay pay
Why does it not state on the app information before you download that you need to subscribe at £4.99 per month before you download, install then try to use the app.
Deleted as a waste of time.
If had been told was pay pay pay I would not have downloaded it.
Deleted as a waste of time.
If had been told was pay pay pay I would not have downloaded it.
Major Problems
I have had many problems with this service. Had the app already as had a subscription 2 years ago. Unable to get my OLD access to previous purchases. The online version of the magazines are not resilient enough. Paper is still in my possession and control, unlike digital..
Need to lock my purchases into an account safely and kept for many years; not months etc.
Need to lock my purchases into an account safely and kept for many years; not months etc.
Show more
Clunky
The app is rather difficult to navigate and because it doesn’t remember you’re logged in, you have to remember which edition and page you were last at. Very frustrating.
The browser version was always my savour but now that’s gone.
I won’t be renewing the digital subscription
The browser version was always my savour but now that’s gone.
I won’t be renewing the digital subscription
Great Magazine
Keeps me up to date with all that’s happening on the railway network.
Don’t like the format
Why can’t I see the magazine in a digital format of the hard copy rather than these separate stories
Software doesn’t work
The online magazine doesn’t open. It’s a real pity as it is an excellent, authoritative publication.
Subscription button doesn’t work - IPad
This morning tried to subscribe from iPad app - ‘failed due to too many redirects’ after allowing to share my email with you.
RAIL
Great. Reader for many years. JAMES S LYON
Trains trains
PUT ALL THEM ALL THE Trainz in this like all the all them locomotives in this from the earth just for me?!
Poor app for high price
The news feed doesn’t load on opening the app and endless attempts to login fail, still no solution
App doesn’t work at all
Subscribed and downloaded the latest issue, read a few pages before heading off to do other things. The content of the magazine looks great, but when I tried to get in a second time and the app just opens to a blank white screen with a small Rail Magazine icon in the middle, but is completely unresponsive. Will give it a day to set itself out, then if no luck will cancel my subscription.
Show more
Unable to see my subscription
I paid for an annual subscription to Rail magazine but after reading 2 issues I was unable to read any more of them
I’ve no idea why and technical support has been no help
I’m left having paid for something I can’t use
Very disappointed
I’ve no idea why and technical support has been no help
I’m left having paid for something I can’t use
Very disappointed
My Latest Rail News
This is a really great app that seems to work quite well. It’s relatively easy to navigate and is good for just buying a magazine on the odd occasion. As always, the publication’s are great and really informative.
Why not PC?
I have attempted to read the magazines on my cell phone but the print is too small for me to more than read headlines and scan pictures. I have a TV screen for my laptop but there is no option to download the magazines for the PC. Does anyone have a solution?
Colin Smith
Sun City, AZ, USA
Colin Smith
Sun City, AZ, USA
Downloads onto devices running iOS10
Contrary to the developers’ helpful notes, the new release does download itself onto devices running iOS 10 - then promptly fails to function, meaning no downloads old or new. Please correct this. (Rating is for the application, not the magazine).
KEEP IT SIMPLE.....
Too many magazines try to add unnecessary interactivity in their publications these days which bulks up file size. This is one of them. Would much rather have a plain old .pdf file that takes up little space in comparison. The publication itself is great of course.
What’s gone wrong
Normally an excellent app and magazine but just crashes constantly today. Please give it back to us as soon as possible.
