Scam
Response from developer
We’re sorry for any frustration this caused. When you purchase Raising Dog, access to the app and program is included. Subscriptions auto-renew unless canceled in advance. Please email help@raising.dog with your order details so our team can review your case privately and help resolve this.
Love this!
Scam
Matthew
Scam - don’t do it
Yes, in theory they are within the T&Cs that you agree to, what company in this day and age doesn’t let you cancel any other way but to email. This part isn’t clear and after you’ve cancelled on the app you will still be repeatedly charged.
Don’t waste your money, the product isn’t worth the hassle.
Too hard to cancel
Update: I followed the advice of the developers and this issue was resolved quickly. While I do stand by my comments (there should be an opt out solution built into the app to avoid this frustration) I commend the developers on their swift response.
Response from developer
We understand your frustration and are sorry the cancellation process felt difficult. Subscriptions auto-renew unless canceled in advance. For a quick cancellation, please email help@raising.dog with your account email and order number—our team will help right away.
Wish I knew this existed sooner
Response from developer
Thanks for sharing your feedback! We’re so glad Raising Dog is helping make puppy training easier. If you ever have questions or need tips, our team is always here to help—just reach out to help@raising.dog.
A SCAM Hidden subscriptions
Even if you cancel one, there’s a separate one that charges $353
Be aware! Don’t do it to yourself
Response from developer
We understand your concern and want to clarify that subscriptions purchased directly from our website are managed separately from App Store purchases and are billed to the payment method you used at checkout. Please email help@raising.dog with your account details so we can assist you further.
Great so far
Great!
Response from developer
Thanks so much for your feedback! We're glad you find the app easy to use and helpful for setting goals with your dog's behavior and habits. If you ever have questions or need support, please email help@mindway.app and our team will be happy to assist.
Training
Warning To Everyone
Absolutely don’t go near this app or website it’s terrible
Hidden 31 dollar subscription
I’ve had a notification issue where I get 50 to 60 notifications twice a day without an ability to turn it off. You can remove alarms, but the settings doesn’t save so if you configure an alarm at the beginning, you’re stuck with it forever. I was working with her support and they kept closing the ticket over and over again and all the support that they gave me through my many questions never worked.
I thought this is a cool and cute idea but the business practices of this are shady and the app that they’re charging you $31 for barely even works. I would avoid this app and this book and this company if you can they’re not very good.
Response from developer
We’re sorry for all the frustration you’ve had with the subscription details, app notifications, and support. Subscriptions auto-renew unless canceled in advance. Please email help@raising.dog with your account details and order number so our team can help you directly.
Scams you into subscriptions
Fraud
Beware hidden Subscription
Response from developer
We understand how upsetting unexpected charges can be. Website subscriptions auto-renew unless canceled, and these aren’t managed through the App Store. To cancel, please email help@raising.dog with your account details so we can assist you directly.
BE AWARE of hidden VERY expensive SUBSCRIPTION
Hidden subscription
Be aware!
Insane fee
DO NOT PURCHASE
And in response to what you said below—I did contact you about this and you did absolutely NOTHING to amend the situation—not even refunding me for the payment that hadn’t even processed yet. As I said—terrible business practices, including complete lack of customer service.
Response from developer
We understand how frustrating unexpected charges can be. The app subscription renews automatically each month unless canceled in advance, as explained during signup. Your feedback about customer service is heard. Please email help@raising.dog with your account and order details so we can review this privately and help.
