Good ebook, but beware of the recurring subscription
The ebook itself is fine and I was quite happy to pay for it. Unfortunately, what I did not appreciate when purchasing it was that I was also signing up for an ongoing $47.39 monthly charge.
There was no reminder email or notification before subsequent monthly payments were taken, and I only discovered the subscription after reviewing my bank transactions. By then, I had been charged three times.
I contacted Raising Dog, explained that I was happy to pay for the ebook but had not knowingly intended to continue with a monthly subscription, and asked for the recurring charges to be refunded. They were unwilling to do so.
So while I have no issue with the ebook itself, I would strongly caution others against purchasing through this app unless you are very clear about exactly what subscription you are agreeing to and when you will be charged.
A disappointing experience that turned a perfectly reasonable ebook purchase into something costing considerably more than I ever intended.
There was no reminder email or notification before subsequent monthly payments were taken, and I only discovered the subscription after reviewing my bank transactions. By then, I had been charged three times.
I contacted Raising Dog, explained that I was happy to pay for the ebook but had not knowingly intended to continue with a monthly subscription, and asked for the recurring charges to be refunded. They were unwilling to do so.
So while I have no issue with the ebook itself, I would strongly caution others against purchasing through this app unless you are very clear about exactly what subscription you are agreeing to and when you will be charged.
A disappointing experience that turned a perfectly reasonable ebook purchase into something costing considerably more than I ever intended.
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Scam
The book was basic tricks. But the scam is they automatically sign you up for their app. No where does it state this when you buy the book. I have asked for refunds and they refused.
Love this!
I love the way this program is set up for success in getting to know your breed of dog and how to build a trusting relationship.
Scam
Scammed me monthly payments for app without notice. Do not download.
Matthew
Complete scam. Be aware
Scam - don’t do it
As with other purchasers, this is an absolute con. I had to get my credit card company involved to sort this out.
Yes, in theory they are within the T&Cs that you agree to, what company in this day and age doesn’t let you cancel any other way but to email. This part isn’t clear and after you’ve cancelled on the app you will still be repeatedly charged.
Don’t waste your money, the product isn’t worth the hassle.
Yes, in theory they are within the T&Cs that you agree to, what company in this day and age doesn’t let you cancel any other way but to email. This part isn’t clear and after you’ve cancelled on the app you will still be repeatedly charged.
Don’t waste your money, the product isn’t worth the hassle.
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Too hard to cancel
Make it ridiculously hard to cancel a subscription. Bought the book, opened the app maybe once (second time to try to cancel a subscription). Should never be this hard. My advice, find someone e local to help you train your dog.
Update: I followed the advice of the developers and this issue was resolved quickly. While I do stand by my comments (there should be an opt out solution built into the app to avoid this frustration) I commend the developers on their swift response.
Update: I followed the advice of the developers and this issue was resolved quickly. While I do stand by my comments (there should be an opt out solution built into the app to avoid this frustration) I commend the developers on their swift response.
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Wish I knew this existed sooner
Really wish I had known this app was available sooner. It would have made puppy training much easier.
A SCAM Hidden subscriptions
There’s is a number of hidden subscriptions not through the App Store and comes out your bank account.
Even if you cancel one, there’s a separate one that charges $353
Be aware! Don’t do it to yourself
Even if you cancel one, there’s a separate one that charges $353
Be aware! Don’t do it to yourself
Great so far
I have only just started so I will write a more in depth rule in the future.
Great!
Very easy to use, it pretty much sets a goal for you to reach with your dogs behaviour, habits, tricks, etc
Training
Lots of good info
Warning To Everyone
This is an absolute ripoff
Absolutely don’t go near this app or website it’s terrible
Absolutely don’t go near this app or website it’s terrible
Hidden 31 dollar subscription
This app is not worth $31. I bought a book and I thought the app came with it, but there is a subscription that isn’t very well discussed. This app also seems to be made of AI slop as the app itself isn’t very well structured functional.
I’ve had a notification issue where I get 50 to 60 notifications twice a day without an ability to turn it off. You can remove alarms, but the settings doesn’t save so if you configure an alarm at the beginning, you’re stuck with it forever. I was working with her support and they kept closing the ticket over and over again and all the support that they gave me through my many questions never worked.
I thought this is a cool and cute idea but the business practices of this are shady and the app that they’re charging you $31 for barely even works. I would avoid this app and this book and this company if you can they’re not very good.
I’ve had a notification issue where I get 50 to 60 notifications twice a day without an ability to turn it off. You can remove alarms, but the settings doesn’t save so if you configure an alarm at the beginning, you’re stuck with it forever. I was working with her support and they kept closing the ticket over and over again and all the support that they gave me through my many questions never worked.
I thought this is a cool and cute idea but the business practices of this are shady and the app that they’re charging you $31 for barely even works. I would avoid this app and this book and this company if you can they’re not very good.
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Scams you into subscriptions
$30 a month is outrageous. They use dark pattern design to get you to sign up to a subscription. Despite ALL of these reviews they continue to deceive people and have no ethical boundaries and instead focus on greed. They need better policies in place to remind you of subscription renewal and ability to cancel on your own. They will claim they have these in place and take no ownership of fault. It’s unfortunate that companies like this exist.
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Fraud
This company will store your credit card from when you buy their book and charge you monthly for a subscription to this app.
Beware hidden Subscription
This company provided a nice book, but enrolled me into $42.49, non App Store subscription, with no way of cancelling without contacting their support. This was not part of the order and I was told there was a trial (no emails or confirmation of such a subscription). I just caught it on my card. Do not trust this company.
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BE AWARE of hidden VERY expensive SUBSCRIPTION
I got the app supposedly “free” with the book purchase, but there’s a hidden subscription fee of $30 that is definitely not worth it. The app is pretty basic and general training advice, defined not worth the price. And their customer service will not issue a refund for the subscription that I never agreed to. According to them it’s on me that I never cancelled the subscription that I was never made aware of in first place. Very dishonest business practices.
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Hidden subscription
There’s is a hidden subscription not through the App Store and comes out your bank account.
Be aware!
Be aware!
Insane fee
They do not make it clear that they will charge you $30 a month!
