Love this!
I love the way this program is set up for success in getting to know your breed of dog and how to build a trusting relationship.
Scam
Scammed me monthly payments for app without notice. Do not download.
Matthew
Complete scam. Be aware
Scam - don’t do it
As with other purchasers, this is an absolute con. I had to get my credit card company involved to sort this out.
Yes, in theory they are within the T&Cs that you agree to, what company in this day and age doesn’t let you cancel any other way but to email. This part isn’t clear and after you’ve cancelled on the app you will still be repeatedly charged.
Don’t waste your money, the product isn’t worth the hassle.
Yes, in theory they are within the T&Cs that you agree to, what company in this day and age doesn’t let you cancel any other way but to email. This part isn’t clear and after you’ve cancelled on the app you will still be repeatedly charged.
Don’t waste your money, the product isn’t worth the hassle.
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Too hard to cancel
Make it ridiculously hard to cancel a subscription. Bought the book, opened the app maybe once (second time to try to cancel a subscription). Should never be this hard. My advice, find someone e local to help you train your dog.
Update: I followed the advice of the developers and this issue was resolved quickly. While I do stand by my comments (there should be an opt out solution built into the app to avoid this frustration) I commend the developers on their swift response.
Update: I followed the advice of the developers and this issue was resolved quickly. While I do stand by my comments (there should be an opt out solution built into the app to avoid this frustration) I commend the developers on their swift response.
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Wish I knew this existed sooner
Really wish I had known this app was available sooner. It would have made puppy training much easier.
A SCAM Hidden subscriptions
There’s is a number of hidden subscriptions not through the App Store and comes out your bank account.
Even if you cancel one, there’s a separate one that charges $353
Be aware! Don’t do it to yourself
Even if you cancel one, there’s a separate one that charges $353
Be aware! Don’t do it to yourself
Great so far
I have only just started so I will write a more in depth rule in the future.
Great!
Very easy to use, it pretty much sets a goal for you to reach with your dogs behaviour, habits, tricks, etc
Training
Lots of good info
Warning To Everyone
This is an absolute ripoff
Absolutely don’t go near this app or website it’s terrible
Absolutely don’t go near this app or website it’s terrible
Hidden 31 dollar subscription
This app is not worth $31. I bought a book and I thought the app came with it, but there is a subscription that isn’t very well discussed. This app also seems to be made of AI slop as the app itself isn’t very well structured functional.
I’ve had a notification issue where I get 50 to 60 notifications twice a day without an ability to turn it off. You can remove alarms, but the settings doesn’t save so if you configure an alarm at the beginning, you’re stuck with it forever. I was working with her support and they kept closing the ticket over and over again and all the support that they gave me through my many questions never worked.
I thought this is a cool and cute idea but the business practices of this are shady and the app that they’re charging you $31 for barely even works. I would avoid this app and this book and this company if you can they’re not very good.
I’ve had a notification issue where I get 50 to 60 notifications twice a day without an ability to turn it off. You can remove alarms, but the settings doesn’t save so if you configure an alarm at the beginning, you’re stuck with it forever. I was working with her support and they kept closing the ticket over and over again and all the support that they gave me through my many questions never worked.
I thought this is a cool and cute idea but the business practices of this are shady and the app that they’re charging you $31 for barely even works. I would avoid this app and this book and this company if you can they’re not very good.
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Response from developer
We’re sorry for all the frustration you’ve had with the subscription details, app notifications, and support. Subscriptions auto-renew unless canceled in advance. Please email help@raising.dog with your account details and order number so our team can help you directly.
Scams you into subscriptions
$30 a month is outrageous. They use dark pattern design to get you to sign up to a subscription. Despite ALL of these reviews they continue to deceive people and have no ethical boundaries and instead focus on greed. They need better policies in place to remind you of subscription renewal and ability to cancel on your own. They will claim they have these in place and take no ownership of fault. It’s unfortunate that companies like this exist.
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Fraud
This company will store your credit card from when you buy their book and charge you monthly for a subscription to this app.
Beware hidden Subscription
This company provided a nice book, but enrolled me into $42.49, non App Store subscription, with no way of cancelling without contacting their support. This was not part of the order and I was told there was a trial (no emails or confirmation of such a subscription). I just caught it on my card. Do not trust this company.
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BE AWARE of hidden VERY expensive SUBSCRIPTION
I got the app supposedly “free” with the book purchase, but there’s a hidden subscription fee of $30 that is definitely not worth it. The app is pretty basic and general training advice, defined not worth the price. And their customer service will not issue a refund for the subscription that I never agreed to. According to them it’s on me that I never cancelled the subscription that I was never made aware of in first place. Very dishonest business practices.
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Hidden subscription
There’s is a hidden subscription not through the App Store and comes out your bank account.
Be aware!
Be aware!
Insane fee
They do not make it clear that they will charge you $30 a month!
DO NOT PURCHASE
The app came through with the book purchase and I didn’t realize they had charged me an extra $30 each month for an app I opened ONCE. I contacted them on the date of the latest charge and they refused to refund me any of the charges, even the one that had not fully processed. Very poor customer service and an extremely poor way to run your business tricking people into reoccurring charges. If I could give them zero stars I would.
And in response to what you said below—I did contact you about this and you did absolutely NOTHING to amend the situation—not even refunding me for the payment that hadn’t even processed yet. As I said—terrible business practices, including complete lack of customer service.
And in response to what you said below—I did contact you about this and you did absolutely NOTHING to amend the situation—not even refunding me for the payment that hadn’t even processed yet. As I said—terrible business practices, including complete lack of customer service.
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Response from developer
We understand how frustrating unexpected charges can be. The app subscription renews automatically each month unless canceled in advance, as explained during signup. Your feedback about customer service is heard. Please email help@raising.dog with your account and order details so we can review this privately and help.
Not at all helpful
The app is substandard at best. It is difficult to navigate and the information is best described at not informative. I was not able to cancel through the app, which kept locking me out and forcing me to change the password over and over. I had to contact customer service to cancel, and they refused to issue a refund. I am so disappointed and sorry I wasted my money on the book and the app.
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