Good, but needs more backgrounds. The same for years.
Response from developer
Hi DouglnMichigan, Thanks so much for the great feedback. We are currently working on some new themes, so please look out for them in the near future. Also, if you have any suggestions as to how we can improve the app we would be glad to hear them. Just use the "Settings/Share Feedback" option in the app. That will get you directly to us. We always appreciate and respond to any feed back requests.
Regret upgrading
Response from developer
Hi Darjward, really sorry to hear you are having issues with the upgrade. We have not had any other reports of any issues. Could you please contact us either via the "settings/Email support" option inside the app or by emailling support@edtechmonster.com directly and we will be happy to help with this. Also, if you have any suggestions as to how the app can be improved we would be glad to hear then via the "Settings/Send your feedback" option (again in the app). We are always happy to consider any changes/improvements from our users.
Fun way to choose random item.
Response from developer
Thanks for the 5 Star review! Glad it works for you. If you can think of any ways in which the app can be improved please let us know using the "Send your feedback" option inside the app. We want to try and make it as useful as possible for users.
Great app for when you don’t want your students blaming you for their bad luck in companion
Absolutely make my life easier
You can’t load more than 20 names
You just screwed a small business out of $6.99, what’s worse is that this seems to be a regular thing for you.
Like I said, not happy
Response from developer
Hi My 5enses, Thanks for reaching out. I am really sorry you feel that way, but there is not a 20 name limit on the "Random Name Selector Pro" app? I think you may be confusing the Free version of the app "Random Name Selector Starter" which does have a maximum limit of 20 members per group. The idea of this is that users can try the "starter" version (for Free) before committing to purchasing the "Pro" version (which has no limit). I hope that all makes sense, but if not please feel free to contact us from inside the app by going to "Settings/Need Help?/Email Support"
Not working
Response from developer
Hi Millyfizz, Sorry to hear you are experiencing this issue. Please contact us at support@edtechmonster.com and we will be happy to help.
Excellent. In addition...
Response from developer
Hi PGDrums, Thanks so much for the 5 star review. It is very much appreciated. The Randome name Selector Pro app has been developed and refined over the years reflecting user feedback. This has been invaluable in ensuring the features we include are the ones users actually need rather than those we think they need. I would encourage you to make any suggestions as to how you feel the app could be improved. You can do this from inside the app, just select the "Settings/Share Feedback" option. Thanks again.
Help
Response from developer
Hi Mrs GattisATX, Thanks for reaching out and the kind comments regarding the app. Could you please email support@academyapps.net and I will be happy to assist with this.
Great customer service!
Response from developer
Hi Biscampm, I just wanted to thank you for the review. I do recall the issue and am pleased we were able to help you. We are updating our online support to include some content around the support for Dropbox and the correct formatting of files for importing large numbers of names into the app. Thanks again, it is very much appreciated.
Crashed
Response from developer
Hi Jussmith, Sorry to hear about your experience. Can you please email me at support@academyapps.net and I will be happy to help you out. I will look out for your email. Thanks Peter
It’s good but....
Response from developer
Hi Mgjsmith, Thanks for the review and the useful feedback. I will take your comments onboard and look into providing local file storage/backup on the device in a future release. We do have the facility to sync to a free Dropbox account in the current release of the app. By syncing groups/group memebrs to Dropbox this would avoid losing any existing group/group member data. If you have any suggestions as to how the app can be improved further I would love to hear them. You can do this by selecting "Settings/Share Fedback" from inside the app.
Not working
Response from developer
Hi StarlitSheen19, Thanks for reaching out. I'm sorry to hear the app is not working for you. It should load and work without any issues. Could you please contact me at our support email address... support@academyapps.net and I will be happy to help. I will look out for your email. Thanks.
AW
Response from developer
Hi Waxah, Sorry to hear you are having this issue. This is not at all typical. Could you please email support@academyapps.net I will be happy to help with this. I will look out for your email.
NEEDS IMPROVING
Add a random headline like, “the lucky winner is”:-
or
“John you have been picked because your cool”
or
“Peter your best in class as you’ve been picked”
How about a water fall with the names toppling over until only one is left.
Why not put parachutes on their names and have only the winners name open his or her parachute and land safely or the other way round the parachutes open but the unlucky one lands in a manure heap and has to answer the question.
Think fun.
Response from developer
Hi Noblepasimov, Thanks for your feedback. I do appreciate you taking the time to provide the constructive critisisium. The main focus of the app is not so much to display a "Winner". It is more to ensure all members of the class are given the opportunity to participate, and no one is left out. It is often the case that the more exuberant students get picked to answer a question or complete a task. Using this app the teacher can ensure even the most reserved student gets a chance to shine. I feel it may be too distracting if there were a big "Fanfare" each time a students name were displayed, it could also become annoying after, for example, 26 names were drawn. I hope that helps put the purpose of the app into context and helps to explain why the app works the way it does. I do think your "and the Winner is" suggestion is an excellent idea...perhaps for a future app with a slightly different focus.
Love this!
Response from developer
Hi Gmoney, Thanks for the positive review. Really pleased the app works well for you. If you can think of any ways in which it could be improved I would love to hear from you. Just email support@academyapps.com ...you can also contact us from inside the app. Thanks again, much appreciated.
It is a big hit
Response from developer
Hi Qgolf, Thanks for the positive review. It is really appreciated. The app is really intended for use in the Classroom...but it is great to hear of any new and novel ways it can be used!
Poor performance, documentation and support
Response from developer
Hi Zenith487, Could you please email support@academyapps.net I will be pleased to help with this.
doesnt work and keeps crashing
Response from developer
Hi ArleneMSingh - I am sorry to hear you are having this issue. Please check your email. We have responded to your query.
Not Impressed
Response from developer
Hi RHenderson77, I am sorry to hear you are having an issue creating groups/group members from a csv file. It should be a straight forward process, if you email support (you can do this directly from inside the app) or email support@academyapps.net I will certainly do my best to help with this. I fully accept we need to update the Help section for this app. To be honest, we have been concentrating on adding functionality (mainly from user requests...including users being able to add hundreds of groups/group members via a csv or text file!). Now we have added this functionality, which we are really excited about!... we need to improve the Help section. I will prioritise this and get much more extensive Help material published in the next few days. The help section is a web page, this is so we can update it on a regular basis, and respond quickly to this type of request. So the performance of this may relate to the quality of your internet connection?...I will also check things at our end. Thanks for taking the time to leave a review. Good and Bad reviews all help us to make the app better in the long term!



