Too bad zero stars isn’t an option
I alerted them by email to the first one I found and the “CEO” replied with a very dismissive, rude, unprofessional and condescending attitude about it. It isn’t the consumer’s job to vet these businesses. That’s what the app is supposed to do. Literally, they have ONE job!
There are other Black owned business directories and apps that are actually accurate and list Black businesses. Don’t waste your time or clutter your phone with this one.
EDIT: see the developer’s response below. No accusations were made. I asked for assurance that they vetted. The developer took offense at that and initiated a back forth with a defensive stance, much like what’s written in his response. Proof positive in written form that this is an unprofessionally run app. Need I say more?
Response from developer
Your initial email to us was very accusatory and rude. We responded, letting you know that we rely on community to report businesses that are no longer Black owned. The business in question was sold, which made it no longer Black owned. If you are not part of the solution, you are a problem. We are a community based platform and clearly you do not wish to partake. That is your right.. then keep it moving. How's that for dismissive?
Not a great app
Awesome app
Response from developer
Thank you! We really appreciate your support and strive to make our app better every day! If you have any recommendations, please don't hesitate to send them our way!
Great app!
Bug fixed
Response from developer
Greetings Tom1891. Thank you for using RankTribe Black Business Directory app and for your review. We rely on our community to report information about Black-owned businesses and any bugs discovered on our platform. We have fixed the search crash issue. Please try deleting the app from your mobile device and download the latest version. If your issue has been resolved, please consider revising your review. Thank you!
