RapidAI User Reviews

Top reviews

2-Factor Verification is a waste of time & delaying emergent care

This new 2-Factor Verification frequently has errors & failures, requiring multiple attempts. You guys do realize that sometimes the users have to view RapidAI while doing things like driving or while in the middle of something else? You do realize that users may have more than 1 device to use this app on? Why are you putting users at RISK of an auto accident just to enter in a code? Why is this app being logged out frequently so that we cannot use it efficiently? Users need to stop everything, use their fingers to enter in more numbers, then try to pick up where they left off. This is not efficient.
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Response from developer

Thank you for your feedback about the authentication issues you're experiencing. We understand how frustrating and potentially dangerous these interruptions can be during emergent care situations. The authentication method you're describing may be configured by your hospital's IT security team rather than directly through our app. We offer several streamlined authentication options including biometrics and extended sessions for trusted devices that could help address these concerns. Please contact our support team (support@rapidai.com) with details about your specific login process and hospital system so we can determine whether this is related to our app settings or your institution's IDP configuration. We're committed to working with your IT team to create a secure yet efficient login experience that prioritizes patient care and clinical workflow safety.

Best App Ever

Able to help you make decision faster? Give me that.

Game changer

This app is well-thought out and a total game changer for better patient outcomes and on-the-go access to imaging.

Slow login/ multiple attempts

The login process takes time and fails 1-2 times before successfully gettin ing. Time consuming!

Response from developer

Thanks for the feedback! We hope that we've addressed any issues you've seen in our recent app updates, but please don't hesitate to reach out to our team if there's anything we can improve.

NeuroNerd

The glitches are very frustrating. When trying to look at imaging quickly, it is hit or miss to log in through the app. Needs work.

Response from developer

Thanks for the feedback! We hope that we've addressed any issues you've seen in our recent app updates, but please don't hesitate to reach out to our team if there's anything we can improve.

Randomly stops sending info

Keeps logging me out. More often than not when I log in it erroneously tells me I have no sites set up. I rarely get the notifications that I’m signed up for. Great idea, terrible execution.

Response from developer

Thanks for letting us know! We've made significant improvements to both login and notifications, and you should no longer see those issues. Please don't hesitate to reach out if you are still having trouble, we're happy to help!

Great advance for the modern treatment of stroke!

Works great excited to see this advancement in providing artificial intelligence at your fingertips for stroke care