ANOYING !!!
I hate it because you have to register a device, and it’s impossible to create an account
Free
About
Collect real-time customer feedback to enhance experiences and energize your brand. This tool helps measure customer loyalty, gather staff performance insights, and collect valuable comments. It ensures high engagement and data quality, even offline.
✓Measure Net Promoter Score (NPS)
✓Get feedback on staff members
✓Gather verbatim customer comments
✓Collect ratings offline
✓Translate surveys into different languages
✓High customer engagement rates
✓Intelligent data filtering
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What's New in RateIt
10.0.6
July 6, 2022
Minor bug fixes
User reviews
FAQ
What is RateIt used for?
RateIt is used to collect in-the-moment customer feedback, measure Net Promoter Score (NPS), gather comments, and get insights into staff performance. It aims to help businesses enhance customer experiences and energize their brand.
Can RateIt collect feedback offline?
Yes, RateIt can collect ratings while offline. If the device loses internet connection, the app saves the ratings locally and submits them once a connection is re-established.
How does RateIt ensure high-quality data?
RateIt uses intelligent biometrics technology to filter out ratings from staff or children, which helps prevent skewing of the results. This ensures the data collected is high quality and representative.
Does RateIt support multiple languages?
Yes, RateIt can translate surveys into different languages. This feature is useful for businesses looking to roll out their feedback collection in various regions or for a diverse customer base.
What is the engagement rate for RateIt?
RateIt sees a high engagement rate, with over 34% of customers engaging to leave ratings and valuable comments. This indicates that customers find the tool easy and enjoyable to use.
Is RateIt suitable for staff performance feedback?
Yes, RateIt includes a staff selection feature that connects individual ratings with specific staff members. This helps businesses identify top performers and areas where staff might need additional support.
What devices does RateIt support?
RateIt is available on iPhone, iPad, and iPod. It is designed to be set up on a tablet placed on a floor or counter-stand for easy customer access.
How often is RateIt updated?
The latest version of RateIt is 10.0.6, and it was last updated on July 6, 2022. This indicates a consistent update cycle from the developer.
