This is a scam
I recently used these powerbanks while I saw a concert at MSG in NYC. I got the charger before entering the concert and returned it after leaving yet am being charged. There has been no response for a refund and I am deeply upset. Do not use this.
Response from developer
We’re very sorry we let you down and caused you frustration. Our system is designed to stop rental charges once a powerbank is returned, so we’d like to investigate what happened. We’ll review your rental and refund any incorrect charges if the powerbank was returned to our system. Unfortunately, we haven’t been able to locate your refund request. Please contact our manager at +1 (347) 812-1995 so we can look into this and resolve it for you.
