Great
Better than the other options I have tried
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About
This app provides an AI-powered front desk for service businesses, handling incoming calls, booking jobs, qualifying leads, and sending text responses. It offers a live overview of calls, messages, and lead data, with detailed call recordings, transcripts, and analytics.
✓AI-powered call answering
✓Live call and lead overview
✓Call recordings and transcripts
✓Call analytics and insights
✓Lead qualification and booking
✓Team collaboration features
✓API and webhook integration
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What's New in Real Automation
1.0.4
October 23, 2026
Notification sounds for the sales floor, a call dock that stays with you while you dial, live notes on every call, and faster everything.
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FAQ
What is Real Automation?
Real Automation is an AI-powered front desk service for businesses, primarily in the trades. It handles incoming calls, books appointments, qualifies leads, and sends automated text responses, all managed through its companion app.
How does Real Automation handle calls?
William AI, the proprietary technology behind Real Automation, answers every call. It can book jobs, take messages, qualify leads, and text the caller back, mimicking a skilled office manager or salesperson.
What kind of data does Real Automation provide?
The app offers live call and lead overviews, detailed call recordings, transcripts, summaries, and caller information. It also provides insights into busiest hours, top services, caller origins, and exportable call data.
Can I integrate Real Automation with other tools?
Yes, Real Automation offers API keys and webhooks, allowing you to send call data directly to your CRM or spreadsheets for seamless integration with your existing business tools.
Is Real Automation suitable for hiring?
Yes, Real Automation can interview candidates for open positions, including those from Canada. You can review the interview results directly within the app.
What devices does Real Automation support?
Real Automation is available on iPhone, iPad, and iPod devices, making it accessible for managing your business on the go.
How often is Real Automation updated?
The latest version of Real Automation is 1.0.4, which was last updated on October 23, 2026. Updates ensure the app remains reliable and features are enhanced.
Does Real Automation have ads?
No, Real Automation is ad-free. The app is designed to provide a seamless and uninterrupted experience for managing your business operations.
