App does not work
App does not work
Worst application
Looks like DP has not done any kind of testing before lunching this app . Not a single functionality works properly . Been trying to pay service fees but it always says ownership not found even when I see my invoices .
Documents update
There is no documents update in the app and why for owners you require update until it is expired
Extremely Incompetent Management
I have been trying to get my name updated for many months and there is absolute no assistance from them. App always gives an error and can’t access any details. They even updated a wrong name on my account of a completely different person (it’s a huge security risk). Every time you call them there is a different response. I can’t even imagine for other requests how bad they would be. There are reviews here from over past 2 years and still have taken zero effort to improve or make the experience better for its customers.
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Mr
Very sad feelings each time I open this app. Starting from the name which have no any association with DP. Other not pleasant thing is that this app populated with multiple number of dummy services which have no any real actions after they applied. Payment initialization not regular and requires additional steps compared with any other app that handle payments
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Confused and retired
It’s not an application even
Rubbish app
Useless. The Quickpay never works. Always says records not found when I enter my details.
Worst app
Worst app I have ever forced to use. Never worked in my last 3 years of experience
Not good
The app is not updated. There are 2 weeks left for handover of my property and it still shows construction as 78 %. All data of payments are not updated. Why Dp does not upgrade this app ?? You get the feel that the team looking after it are not efficient or even interested:(
Need lot of improvement
App wont support other country mobile number, its has limit on number of digits, supporting till 10 digits only. App wont allow to edit the personal details, unable to see the last invoices you have to scroll hard and hold to see last invoice. App crash too many times. Service charges wont have net banking Payment method, how can foreign investor make payments.. need lot of improvement.
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Customer
The App is weak and not friendly. It should not be at level of a big developer like Dubai Properties. We cannot pay service fees through it which is the least expected from such app.
Horrible app
None of the basic features work properly they really need to check
Response from developer
Hi Ranj29, We are sorry to hear about this issue. Please forward your contact details to crmsupport@dp.ae and we will make sure this issue is solve at the soonest. Best Regards, Dubai Properties
Horrible
The app is never working and “report issue” doesn’t allow to report anything. This is the worst app I’ve ever used.
Full of glitches and alow
Its slow, nit well designed, often gets stuck, trying to apply for modifications in the apartment, keeps saying you don’t have the authority to proceed.
Always under maintenance
For over 2yrs while I have been dealing with DCM this app has remained under maintenance for most of the time. While DP/ DCM aim to provide this app to their customers for ease, it has only extended the inconvenience as whenever you want to use the app it is either under maintenance or most features are not accessible. Really bad experience!
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The worst experience
It took me 3 months to get access to this app, and even now after submitting tons of requested documents my profile details are all wrong, DP customer care is not making life easier, they are so blindfolded with their policies and procedures 🤦🏼♂️, the common sense left them long ago.
Rubbish
Judy rubbish
Registration fails
The app will not allow you to upload documents from your mobile device to allow registration. Had to email all documents instead.
Terrible , horrible , useless , provoking
After several complaints I received an email that we have updated your profile on the App , after logging in I could not find my name or unit number .. what a customer service standard, apart from that the app is very very ……… very Very slow .. keeps turning and turning for 5 min until another page is open .. shame and shame for such application
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Trash
This is the worst App i have ever use, the designer and IT guy should resign from this work. The App shows 0 respect to the customer. How can people even live with this trash App. Do you guys even try to use it or test it once? Shame on everyone who involved in developing this App.