Condescending and apathetic Agent, Company supported
As a first time home buyer in this hot Bay Area market, we thought Reali could really help us strengthen our offers. But our experience is a cautionary tale. The agent provided by the company was condescending and apathetic. He kept talking about comps in the neighborhood and how informed buyers(didn’t know he was talking to Ivy League MBAs with finance background) would waive everything and jump right into making an offer (for a fixer upper SFH). The worst part is that when we tried to contact the company about getting a different agent, they stopped responding. ‘Good Riddance’, I suppose.
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Disrespectful and incompetent
I used Reali and signed up for one of their agents. The agent was not only incompetent and didn’t know anything about the neighborhood or the houses he was showing is, but also very disrespectful towards me and my family.
I wanted to give them a second chance and asked for a different agent but their lead went completely silent.
To sum up, their agents lack professionalism , are not competent and customer service is non existent. You’re better off picking a random agent on Redfin or Zillow than Reali.
I wanted to give them a second chance and asked for a different agent but their lead went completely silent.
To sum up, their agents lack professionalism , are not competent and customer service is non existent. You’re better off picking a random agent on Redfin or Zillow than Reali.
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Hot garbage
Hot garbage
Happy with my experience
Would recommend
Used to be Amazing! Now... Meh.
I worked with Reali back in 2017 when they were industry “disrupting” and the process was super smooth and we purchased our first home with ease and an awesome rebate to boot. Fast Forward 3 years...... Wow, the difference time makes. They’ve moved to the same tactics as other real estate brokers. Misinformation is ramped on their website, the trade-in program while in theory is a good idea. By the time you pry all of the relevant information from them, it’s just a huge turnoff and requires too much money to be held. One hand doesn’t know what the other hand is doing and it’s just a complete mess. Their “alternative” solution? Do it the traditional way... Hmmm, you got it! Just not with Reali. PASS
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