REVISED: Paid for a year but still having to listen to ads
Subscription
Amazing stories. Maddeningly frustrating app
When this works it’s a JOY. God help you when it doesn’t. I don’t think these developers have ever usability tested this app. Because it’s a fight.
Response from developer
Hi Heather, thank you for taking the time to share your experience and we are so glad to hear you're enjoying our shows! I'm sorry that you're experiencing some bugs and we apologize for the inconvenience. If you go to the "More" menu in the app and click on "Report a problem with the app" we'd be happy to work with you to resolve this.
Content is amazing, app could use some work
Another problem has appeared in the last week or so where when I am in the full screen player there is NO WAY to minimize it to search for a different show or skip to the correct episode im on. I have to close out the app and re open it, search my show, hit details and then find my episode. PLEASE YALL 🥴 fix this ???
Response from developer
Hi Meg, thank you for taking the time to share your experience and we are so glad to hear you're enjoying our shows! I'm sorry that you're experiencing some bugs and we apologize for the inconvenience. If you go to the "More" menu in the app and click on "Report a problem with the app" we'd be happy to work with you to resolve this.
2 years later no fix on issues
Response from developer
Hi, so sorry you’re having trouble with our app. If you wouldn’t mind, can you please go to the “More” menu in the app and click on “Report a problem with the app”? That will give us a bit more diagnostic information about the issues (and you can include screenshots or recordings of what you’re seeing in the app), which should help us figure out what’s going on here. Again, sorry you're having frustration using the app and we'd like to help you resolve it.




