Don’t record my last 2 days of rides
Reached out to customer service to see if they can find my rides. It’s only recorded one ride for 300 miles out of a 1200 mile ride. I’ll change my review if they can somehow find the rides. Highly frustrating to say the least.
Real riders will love REALRIDER!
I’m impressed with REALRIDER’s ability to record my rides & to call Emergency Services if I come off the bike. If I’m OK I can cancel that call.
The peace of mind for myself and my family that if I were taken off my bike & I need Emergency Services knowing REALRIDER will make that call for me takes away a lot of stress & anxiety.
Being able to record a day’s ride & share it later with others is a good thing.
The peace of mind for myself and my family that if I were taken off my bike & I need Emergency Services knowing REALRIDER will make that call for me takes away a lot of stress & anxiety.
Being able to record a day’s ride & share it later with others is a good thing.
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Best version yet!
I’ve been using this for a few years and the latest version is such a huge step forward. It’s faster and very stable. The big thing for me is that I used to close the app before I’d uploaded my routes after riding out and they would be lost whereas now when you reopen the app it saves any ridden but not yet uploaded routes which is brilliant. New design and look is very cool.
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Solo rider but never alone
What an awesome addition for any and every rider, I’m always riding solo, but I never feel alone, the comfort of having the knowledge that if something happens, the services are going to be notified of my location and help is needed, and on the way. If help is activated and not needed it will give you the option to cancel the emergency call.
And I had a problem with an update on the app, and so needed help from management/ customer service and their response and actions to help sort it were absolutely outstanding
And I had a problem with an update on the app, and so needed help from management/ customer service and their response and actions to help sort it were absolutely outstanding
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Latest update makes great app unusable
Sunny weekend out with the bike for a 200 mile fun ride. Own the app and it asks to approves critical SOS messaging. So off to settings - that setting missing so followed instructions delete and reinstall. Tried that twice. Tried again towards end of the ride 2 times again. Setting still not available so app currently useless.
Come on guys get it sorted out quickly.
At moment my subscription is money for nothing as app unusable. Sort of defeats the point of having it on a day like today with the usual experience of blind motorists and mad drivers encountered.
Come on guys get it sorted out quickly.
At moment my subscription is money for nothing as app unusable. Sort of defeats the point of having it on a day like today with the usual experience of blind motorists and mad drivers encountered.
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Realrider
I have been a user of Realrider for many years in fact, ever since its launch and have to say this is the perfect rider App for all motorcyclists.
This is super slick modern technology primarily keeping track of your safety but also, expanding and integrating your social interaction with the wider biking community.
Safety tracking, route recording, maps, communities the lot all in one single App.
Realrider is a must have for all bikers. Not only is this fantastic technology but the customer support is absolutely first class.
This is super slick modern technology primarily keeping track of your safety but also, expanding and integrating your social interaction with the wider biking community.
Safety tracking, route recording, maps, communities the lot all in one single App.
Realrider is a must have for all bikers. Not only is this fantastic technology but the customer support is absolutely first class.
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Rider Review
I have been a supporter of this App since its first appearance. I like the fact it’s user friendly, can record your rides - and even add photos.
The new Group Ride feature allows you to keep track of up to 12 riders in real time displayed on your phone.
I wouldn’t ride without it - it’s peace of mind that should the inevitable happen then help will be on the way.
The new Group Ride feature allows you to keep track of up to 12 riders in real time displayed on your phone.
I wouldn’t ride without it - it’s peace of mind that should the inevitable happen then help will be on the way.
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REALRIDER is it worth it.
What can be said about REALRIDER, we’re to start.
So you plan the ride and get excited, then the time comes for the ride be it a long distance or a short run, the Mrs always gets the collie wobbles when your out on the bike what with the state of the roads or drivers these days.
Then you tell her I’ll use the REALRIDER app which ( let’s be honest does feel like having a guardian angel on your shoulder )
The apprehension subsides and you can just enjoy the ride knowing if anything was to happen at least you’ve done your best to help yourself. For me this makes it worth while and well done to all the magicians involved in making such a superb app.
Keep it rubber side down all
So you plan the ride and get excited, then the time comes for the ride be it a long distance or a short run, the Mrs always gets the collie wobbles when your out on the bike what with the state of the roads or drivers these days.
Then you tell her I’ll use the REALRIDER app which ( let’s be honest does feel like having a guardian angel on your shoulder )
The apprehension subsides and you can just enjoy the ride knowing if anything was to happen at least you’ve done your best to help yourself. For me this makes it worth while and well done to all the magicians involved in making such a superb app.
Keep it rubber side down all
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Safety for less than a coffee
I don’t leave home now without starting the real rider app. It got bed my lived ones peace of mind if the worst happens that help will be on the way, without having to get them involved!
5 Star Customer Service
Great app and amazing value. A must for bikers especially those who ride alone. What’s makes it even better is that it comes with UK based customer service being there for you in your moment of need.
Why wouldn’t you ?
The latest updates, make the app more refined. For the currently £3 per month, why wouldn’t you ? You spend more on a tank of petrol, coffee and a cake on a single ride out ! Many people ask, does it track your speed ? No it doesn’t. Other people say there are free crash detection apps out there including some modern smartphones - Yes there are, but those call or text a list of people pre-programmed AND it relies on those contacts having their phone with them…and not on silent. They maybe in the bathroom, sleeping … or alot of the times their phone is out of battery. It also relies on them relaying your correct location to the Emergency Services.
Realrider calls the Emergency Service direct with your precise location. Its there 24/7. Time matters. Its insurance. Most of the time you don’t need it (and therefore people feel they can do without), until you do.
Also support is great. If you have an issue with the App, support is never far away, unlike some Apps where good luck with getting any replies after you paid your monies.
I always use it when out and about - I would give Realrider a 10/10.
Realrider calls the Emergency Service direct with your precise location. Its there 24/7. Time matters. Its insurance. Most of the time you don’t need it (and therefore people feel they can do without), until you do.
Also support is great. If you have an issue with the App, support is never far away, unlike some Apps where good luck with getting any replies after you paid your monies.
I always use it when out and about - I would give Realrider a 10/10.
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Exceptional Customer Service
I’m new to this app and had a problem logging in (user error). I contacted Real Rider via their support email address not expecting a response on a Saturday but within 5 minutes or so the issue was resolved.
If the customer service is an indication of overall service I have no doubt that this will be an invaluable tool.
If the customer service is an indication of overall service I have no doubt that this will be an invaluable tool.
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Best app for bikers
I always use RealRider app when I’m out for a run on the bike. It’s reassuring to know that that if the unexpected happens the app will call for help. I’d recommend the app to everyone.
Updated App
Love the new look and feel!
Beware this does not work because I was in an accident
This app does not work I was in an accident June 14. I was driving in my town was full service app open as I always ride. I was doing 60 miles an hour. Someone pulled out in front of me on my motorcycle completely blocking my lane. I hit the car and I flew about 125 feet through the air and landed on my head, this app absolutely nothing. It is a waste of money. If you can’t do an accident, you will have normal people calling the police for you but what if I was relying on this app and I was riding on the road where if I fell off the side of the road and I was paralyzed no one would know that I was in an accident. That’s what this app was supposed to be for do not waste your money you are better off having the brand new Apple Watch with an Apple phone and you will have crash detection. My act was extremely bad to the point where I don’t know how this app didn’t detect it. They completely ghosted me on email. and they actually charged me for another month. Kind of messed up.
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Response from developer
Thanks for the review. I must refer to the email sent on 3rd July stating that the crash detection service was NOT running on the day of the crash. We have evidence in data logs to prove this. The app had been used once on sign up for a free trial a month prior to the crash. On the day in question, the app did NOT activate the crash detection service. Please remove your review as it is inaccurate. I had a crash at 40mph & our technology activated. Luckily I didn’t need the emergency services & was able to cancel the alert. I would suggest that my impact was also vastly less severe than being thrown 125 feet before contact with the ground. I wish you a speedy recovery.
Life saving?
Well it could be if the worst were to befall you! I’ve used this app for a few years now for the peace of mind it gives when you’re riding solo, which is most of the time for me.
Can’t pretend to understand how it uses my phone’s gyroscopes etc., but I’ll accept it works. It’s like insurance; you hope you’ll never need it, but…
Often other apps are let down by lack of back office support. Not so REALRIDER, on the few occasions I have needed to contact them the authoritative response has been virtually by return! Top marks all round.
Can’t pretend to understand how it uses my phone’s gyroscopes etc., but I’ll accept it works. It’s like insurance; you hope you’ll never need it, but…
Often other apps are let down by lack of back office support. Not so REALRIDER, on the few occasions I have needed to contact them the authoritative response has been virtually by return! Top marks all round.
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Brilliant.
I’m a Blood Bike Volunteer, and use this for my scheduled runs. Literally the first time I used it, I was in an accident. It rang emergency services, did exactly what it says it does.
An unexpected and welcome bonus, it made reporting the accident to insurance absolutely painless, as the ride data is incontrovertible.
I do not ride without it now.
An unexpected and welcome bonus, it made reporting the accident to insurance absolutely painless, as the ride data is incontrovertible.
I do not ride without it now.
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It’s getting there..
Much better since recent update and customer service/replies to email are quick.
Yeah, it pushes it’s crash detection in your face a bit too much for those of us who don’t want to use the feature. Borders on annoying.
Needs navigation feature.
Careful saving your tracked routes. Lost a few in the clunky process of saving. Really needs a ‘save before exit’ warning so routes aren’t lost. My fault really, but app could be a bit more helpful here.
Options to change colour scheme? The green gets boring fast..
Good app overall.
Yeah, it pushes it’s crash detection in your face a bit too much for those of us who don’t want to use the feature. Borders on annoying.
Needs navigation feature.
Careful saving your tracked routes. Lost a few in the clunky process of saving. Really needs a ‘save before exit’ warning so routes aren’t lost. My fault really, but app could be a bit more helpful here.
Options to change colour scheme? The green gets boring fast..
Good app overall.
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Reassuring
I have had this app since the day it was released realising that, as a rider, and a Paramedic how useful it would be. Since it’s inception I have encouraged riders of all levels to install it and use it as it not only makes sense, but it works.
If (hopefully never) emergency assistance is required, this has your back, side, front and offers that reassurance. Go on, grab it
If (hopefully never) emergency assistance is required, this has your back, side, front and offers that reassurance. Go on, grab it
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Great app perfect for bikers
Got this app after finally getting my motorcycle and it’s an amazing peace of mind app that allows you to track your routes and friends route. But the main bonus is the crash detection I myself haven’t and hope to never have to use this feature but it’s amazing to have there if the unexpected happens and it contact my local emergency services.
All I have to add is this app is missing two features I’d like to see. One being a navigation addition so you can use it for routes and it provide the directions like Google maps for example.
Second being the ability to add emergency contacts that also get pinged if you do have an accident, I’m aware the main reason for not having this is to avoid any unwanted worry for your loved ones for example but the ability to have it at your own choice to ping them would be amazing and helpful
Apart from those two things this app is great and if the app devs respond I’ll be excited to read the response
100% recommend though.
All I have to add is this app is missing two features I’d like to see. One being a navigation addition so you can use it for routes and it provide the directions like Google maps for example.
Second being the ability to add emergency contacts that also get pinged if you do have an accident, I’m aware the main reason for not having this is to avoid any unwanted worry for your loved ones for example but the ability to have it at your own choice to ping them would be amazing and helpful
Apart from those two things this app is great and if the app devs respond I’ll be excited to read the response
100% recommend though.
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