Great concept, flawed business model
Not enough people are talking about the cycle that users are in when their series is canceled.
For the series to commence past the Meet & Greet, there needs to be at least five people from the M&G that commit and pay. If you pay to continue the series with the initial M&G group and not enough people commit, then your series is canceled and you’re moved to another M&G. However, you do not receive a refund for the series.
You’re matched to a new meet and greet for free (don’t have to pay the $25). However, if you do not connect with the new group and don’t wanna proceed, or the series is canceled again because of numbers it’s just a never-ending cycle of being rematched to new M&Gs.
Women in this case should receive a refund because they’re paying to hang out with the people they made initial connections with and this is no longer happening! You don’t know if the next series is going to be a good fit or if it’s going to be canceled again.
I would recommend:
1. Increasing the number of women at the M&Gs. Even though a group of 12-16 women isn’t as intimate as a smaller group a bigger pool means that more people are more likely to sign up. Groups of 10 clearly aren’t making it to the series. My original group had eight women, but only six showed up at the M&G and only four proceeded to pay for the series. We were one person short, which is why our group was canceled, and we were already at a disadvantage with only six women starting out.
2. Give women the offer to proceed with a smaller group at a discount. I enjoyed my time with my initial connections so much that I would have continued with a group of four at regular price. Even though a group of 5 to 6 women is ideal, clearly it’s hard to meet this goal when putting groups together. I also think RealRoots should emphasize quality over quantity or else people would not sign up to be matched. I would much rather build relationships with a group of 3 other women I could see a friendship with than to not even have the opportunity at all because there weren’t enough people.
3. The price of the meet and greet should be raised to weed out people who are not serious about committing to the series. I have heard from several women that they only sign up for the M&Gs just to meet people and exchange contacts because “they can hang out for free”. I signed up for RealRoots because I like the structure of it and it is very hard to find people who are consistent. Having people who only want to do the M&G portion only is unfair to the people who actually want to commit to the series. I think raising the price of a meet and greet would weed out these people.
Great experience, flawed concept. Give refunds to canceled series or at least offer to let women proceed with smaller groups. Please get more people on your team so the app can run smoother and the emails have less mistakes.
For the series to commence past the Meet & Greet, there needs to be at least five people from the M&G that commit and pay. If you pay to continue the series with the initial M&G group and not enough people commit, then your series is canceled and you’re moved to another M&G. However, you do not receive a refund for the series.
You’re matched to a new meet and greet for free (don’t have to pay the $25). However, if you do not connect with the new group and don’t wanna proceed, or the series is canceled again because of numbers it’s just a never-ending cycle of being rematched to new M&Gs.
Women in this case should receive a refund because they’re paying to hang out with the people they made initial connections with and this is no longer happening! You don’t know if the next series is going to be a good fit or if it’s going to be canceled again.
I would recommend:
1. Increasing the number of women at the M&Gs. Even though a group of 12-16 women isn’t as intimate as a smaller group a bigger pool means that more people are more likely to sign up. Groups of 10 clearly aren’t making it to the series. My original group had eight women, but only six showed up at the M&G and only four proceeded to pay for the series. We were one person short, which is why our group was canceled, and we were already at a disadvantage with only six women starting out.
2. Give women the offer to proceed with a smaller group at a discount. I enjoyed my time with my initial connections so much that I would have continued with a group of four at regular price. Even though a group of 5 to 6 women is ideal, clearly it’s hard to meet this goal when putting groups together. I also think RealRoots should emphasize quality over quantity or else people would not sign up to be matched. I would much rather build relationships with a group of 3 other women I could see a friendship with than to not even have the opportunity at all because there weren’t enough people.
3. The price of the meet and greet should be raised to weed out people who are not serious about committing to the series. I have heard from several women that they only sign up for the M&Gs just to meet people and exchange contacts because “they can hang out for free”. I signed up for RealRoots because I like the structure of it and it is very hard to find people who are consistent. Having people who only want to do the M&G portion only is unfair to the people who actually want to commit to the series. I think raising the price of a meet and greet would weed out these people.
Great experience, flawed concept. Give refunds to canceled series or at least offer to let women proceed with smaller groups. Please get more people on your team so the app can run smoother and the emails have less mistakes.
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Incredible experience
Joining RealRoots has been one of the best decisions I’ve made this year. It gave me the opportunity to meet genuine, supportive people in a welcoming environment where I felt comfortable being myself. I’ve stepped outside my comfort zone, tried new activities, and made connections that I probably wouldn’t have made otherwise. It’s been refreshing to be part of a community that encourages personal growth and meaningful friendships. I’m grateful for everyone who has helped make the experience so positive, and I would definitely recommend RealRoots to anyone looking to build authentic connections
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Scam!
This company is a scam!
Not bad! App needs help
I went to 1 meet and greet in the LA area. Was a last minute decision bc I had skipped the one I planned previously. So idk if I was “matched” at all. The group was massive and diverse at dinner. Nice women! But definitely for the “new in town” and those who are very very open to letting strangers in. I realized it’s not for me. I’m looking for depth and local activities. This can be a good way for out of towners to find their footing.
App needs help. You can only dandelion desktop web. That is not clear. The only function in the app is to email support but they take up to 3 days to respond so if you want to cancel a trial you need to go to your desktop web. That’s not clear.
App needs help. You can only dandelion desktop web. That is not clear. The only function in the app is to email support but they take up to 3 days to respond so if you want to cancel a trial you need to go to your desktop web. That’s not clear.
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Good experience.
Had a great time with the girls picked for me!
