Reapit PM User Reviews

Customer Experience

Positive experience50.0% of reviews
Neutral15.0% of reviews
Negative experience35.0% of reviews

~ Based on 20 written reviews from the US App Store.

Is Reapit PM Safe?

Reapit PM appears safe based on user ratings. AppsHunter Safety Score for Reapit PM is 91/100.

This assessment is based on 932 user ratings, with an App Store average of 4.6/5.

Is Reapit PM Legit?

Reapit PM appears to be a legitimate app. AppsHunter Legitimacy Score for Reapit PM is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Best system

Property manager for 12 years. This has been the best system we have used since being in the industry.

Fast as

Too easy

App changes

Go back to the way it was, the new update makes our job harder, it is glitchy, freezes and it is time consuming, before it was a great product that made our day easier, not happy with updates

Don’t update!

Since your latest update to beta, my phone constantly crashes while using the app, it overheats severely, which stops the flush from working. It takes a long time to load. It makes the inspections a lot harder to do.
I wish there was a button to go back to the legacy version and not have to use the beta version.
This is no longer an app for use in Queensland, as you will need to use an ice pack around your phone to be able to use, it overheats your phone now.
Terrible update.
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Change back to original format

From the recent update there are so many more steps to perform ECRs. The update before the most recent was the best and most easy to use. Taking photos feels slower now and takes more time to load.

Amazing app

Powerful app with useful features.

Deleted all my inspections

I use this daily for work, and I spent an entire week doing inspections and the next week when I had time to do my reports NONE OF THEM UPLOADED AND SAVED. Ridiculous because now I have to schedule this work again. Fix your app.

Don’t like the updates!!!!

Since I accidentally update the app last week, the are more steps needed to be done when we do entry or exit inspection. Cannot check photo after taken, but has to click done first, go back to the section photos, choose the photo you want to check AND THEN YOU CAN CHECK IT. When typing description we have to always click keyboard first EVERY SINGLE TIME before we can type something. What a load of rubbish. The app developer definitely not a property manager. Doesn’t know how busy we are and we need to work in the speed of light to add these all nonsense. Rubbish rubbish rubbish.
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Mobile functions

The mobile function is good in regards access accessing tenants phone numbers lease and date. The disadvantage is when you’re out doing a routine inspection you canNOTafter creating job. Seek a quote.

Only send the work order to trade

It would also be hardly helpful if the program allowed once you have sent a work order to a tradesperson to notify the tenant of the trade and their contact details

If a tenant lodges a request via the app highly request that that email can be sent to the agency so there are aware of this
It does appear with the bill with all other notifications which is impractical specially if urgent Mike deck issue etc
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Response from developer

Hi Samie, thanks for rating the app. And thank you for those suggestions. Making improvements to maintenance features both in the Go App and in Cloud is on our development roadmap. So we are working on it.

Returning to Console

After using another software for property management I’m so glad I’ve come back to console after 12 months 12 months too long

Response from developer

Thanks for rating the app, Janeal. And great to have you back!

Great software for all property managers

Easy to Use

Can’t open the App after few times use, has to reinstall to use it .

Good if can be used

Response from developer

Hi Michael, sorry to hear you're having issues with the app. If the issue persists, please contact your agent to log a support ticket with us. Look out for upcoming releases: quick-start wizard for new property layouts and creating work orders.

It’s nice and simple but can’t do anything other than inspections

It’s neat and simple, the problem is when you are on the go, you can’t book in any maintenance

Response from developer

Hi s-f-d, thanks for the review. You can already add maintenance from any property! And now you can create work orders from the app as well.

New Go app

This is an excellent improvement on the old inspection app. I really am impressed with the historical photos and comments the app stores. Fantastic. Thank you to all.

Response from developer

Thanks for rating the app! And log any issues you discover or improvements you'd like to see in feature upvote.

App appraisal

The App doesn’t show where you’re up to. The old one would show you had entered good, poor or bad. If you’re getting calls or the tenants are showing you things, you have to keep flipping back & forth. Should be an easy fix.

Response from developer

Thanks for your feedback. This is a good suggestion and we have made the changes

Photo Update

The last update needs to be reviewed. The camera is too zoomed in. A problem for all property managers. Please rectify.

Response from developer

Thanks for your feedback. We're working on an update in our next release!

Not suitable

If we need to print out a hard copy it is like 100 pages thick. Not suitable at all. Also downloading the reports has a limit, we need to be able to download them no matter how big. Not very good. Not very easy to use, to many steps to follow.

Response from developer

Hi Emily, very sorry to hear you're not enjoying the app. We are aware of the issue with printing images and have it on our backlog. Thanks again.

Routines

Need confirmation on screen that report successfully sent!

Response from developer

Hi softcourt, thanks for letting us know that's not working. Our developers checked and said it does show a confirmation dialog upon sending a report. Please update the app to the latest version - you're using an older version. If the issue continues after updating, please contact customer support.

Whole office loves it!

We’ve used many property management apps, but this takes the cake. This has all the features we need and more. It’s very fast, reliable and the customer support from the practice lead has been wonderful. It is a game changer for us.

Response from developer

Thanks very much for your kind words, Princess!

Good but has bugs

App is great however it would nice if we could mark each inspection area as done and there is no way to mark the inspection as completed like in the old app so all my inspections status are stuck on ‘in progress’. I also am unable to send reports from the app. I get an error every time I try to send the report.
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Response from developer

Hi, thank you for your feedback. We have implemented the features that you have asked for and fixed the bug when sending a report (in addition to creating an intuitive new ‘Send Report’ flow). We hope that you are enjoying the app!