Great with a tweak
I really like the app and I’d give it 5 ⭐️s if there was the ability for my parent to interact back through the app. Have different levels of control, so they could call me or react to a message while still able but I could limit the features in the future.
Phenomenal App!!
This app has made my life as a caretaker immeasurably easier! I particularly love the video call feature and the fact that my mother doesn't have to press any buttons or fiddle with her tablet at all for me to be able to call and see her
Great but one major glitch
This is a great app & worth the monthly fee as long as you are aware some functions don’t work- recurring appointments doesn’t work so you still need to enter the info for each day so it will show up on the actual day the activity will occur. Since my parent has the same activities several days a week, using recurring appointment option would be so awesome- I have messaged developer several times but problem remains. Aside from that, it is amazing.
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Response from developer
I am sorry you are having an issue with recurring appointments. Please reach out to support with details and we will be happy to work thought it with you.
Screen won’t dim completely
I’m loving this app, but the one thing I can’t figure out how to do is get it to dim screen brightness all the way to “off” in sleep mode. The video says turning it to 1 will do that, but even level 0 is still very dim. Please consider for the next update – and thanks for making an app that makes my and my mom’s lives better!
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This has made things SO much easier!
Your system is a lifesaver! My dad adores it, I love it, it’s genuinely fantastic – thanks!
Minimal support
I absolutely Loved this app when we first installed it. My parents love it as well. Then, it stopped working properly. I also paid for a subscription. I have not had any support on this issue and it’s very frustrating but more so for my parents who want it working again. I am hoping I can change this review back to 5 stars as it truly is a great useful app (when it works).
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Used to be great
This app was phenomenal when we first got it. It did the minimal thing we needed most - let us post daily reminders to our senior parent from our phone to her iPad. Now it requires a subscription to share anything at all - and it’s not a cheap subscription at that. Deleting.
Amazing but….
I was grateful when we found this app and it has been immensely helpful. The current issue is they are doing so many updates, great yes but each time they do the we have to get to my dads to physically update the iPad in order for it to continue working. It seems like every week lately. We are not close by so getting there to update it is a lot. And very frustrating.
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Response from developer
Thank you for the feedback. We have reduced the number of updates based on your feedback and made the update process smoother.
Poor customer service
Great concept. Seems very expensive for what it does. There’s a chat function for customer support but it has taken days to resolve a very simple issue.
Day Clock Outdated
This app was great to help care for my Grandmother.
Free version good for only a week
This was a great app for the first week and then it would let me continue using it without upgrading to pro.
Fantastic!
What a wonderful app! Changed our family's life with our grandmother
Lack of support
No way to contact support. Setting a reminder for holidays, appears if you don’t repeat but if you repeat annually, it doesn’t save. Can’t even let them know so they can fix it. Would also like to see built in Holidays. Was going to do the subscription, but without support, not sure I will.
Recall Cue
Worked great as far as agenda for first few weeks. Since update to app, not working well at all. Hoping glitches are worked out soon or won’t be keeping subscription. When it worked, it was just what we needed.
Newest updates
We’ve enjoyed this app. However , the updates today make it harder to post. Now you have to click on “all day” with each photo posted. PLEASE return to where all photos downloaded were automatically on “all day” posting.
Day Clock Outdated
I paid for the annual membership for recall to have it work on my phone. But the app and day clock for the iPad is outdated and doesn’t have an update
Recall Cue
Only had for a month but this is what we have been searching for. Our parent had a hard time with schedule, writing things in calendar etc. Lives alone so no one there daily to help with. We put a tablet in bedroom, living room & kitchen. We can easily update her activities remotely so she sees up to date info every day. We have not used the advanced features so can’t comment on those.
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A great help
This app really helped reduce time anxiety for my Mom. Being able to show upcoming events and set reminders for daily activities made a huge difference. It also came in handy for tracking medical appointments and letting family know when she was available for visits
Subscription options aren't working
It's a great tool for sending messages but I have not had luck (or frankly time to troubleshoot) with the pro subscription features which would be immensely helpful if they worked. The support options thru the app are not helpful for my issue and so I'm waiting for a response from the developer. 🤞🤞
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Best App Ever! — Don’t change a thing!
Lifesaver for communication with Mom who is in assisted living. . . Thank you! Thank you! Thank you!
