RecallCue User Reviews

Customer Experience

Positive experience58.3% of reviews
Neutral22.9% of reviews
Negative experience18.8% of reviews

~ Based on 48 written reviews from the US App Store.

Is RecallCue Safe?

RecallCue appears mostly safe based on user ratings. AppsHunter Safety Score for RecallCue is 77/100.

This assessment is based on 50 user ratings, with an App Store average of 4.0/5.

Safety Analysis

71.4% of ratings point to a safe experience
12.2% of ratings suggest some concerns
16.3% of ratings point to a risky experience

~ Based on 49 App Store ratings for RecallCue.

Is RecallCue Legit?

RecallCue appears legitimate, with a few gaps. AppsHunter Legitimacy Score for RecallCue is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Screen won’t dim completely

I’m loving this app, but the one thing I can’t figure out how to do is get it to dim screen brightness all the way to “off” in sleep mode. The video says turning it to 1 will do that, but even level 0 is still very dim. Please consider for the next update – and thanks for making an app that makes my and my mom’s lives better!
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This has made things SO much easier!

Your system is a lifesaver! My dad adores it, I love it, it’s genuinely fantastic – thanks!

Minimal support

I absolutely Loved this app when we first installed it. My parents love it as well. Then, it stopped working properly. I also paid for a subscription. I have not had any support on this issue and it’s very frustrating but more so for my parents who want it working again. I am hoping I can change this review back to 5 stars as it truly is a great useful app (when it works).
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Used to be great

This app was phenomenal when we first got it. It did the minimal thing we needed most - let us post daily reminders to our senior parent from our phone to her iPad. Now it requires a subscription to share anything at all - and it’s not a cheap subscription at that. Deleting.

Amazing but….

I was grateful when we found this app and it has been immensely helpful. The current issue is they are doing so many updates, great yes but each time they do the we have to get to my dads to physically update the iPad in order for it to continue working. It seems like every week lately. We are not close by so getting there to update it is a lot. And very frustrating.
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Poor customer service

Great concept. Seems very expensive for what it does. There’s a chat function for customer support but it has taken days to resolve a very simple issue.

Day Clock Outdated

This app was great to help care for my Grandmother.

Free version good for only a week

This was a great app for the first week and then it would let me continue using it without upgrading to pro.

Fantastic!

What a wonderful app! Changed our family's life with our grandmother

Lack of support

No way to contact support. Setting a reminder for holidays, appears if you don’t repeat but if you repeat annually, it doesn’t save. Can’t even let them know so they can fix it. Would also like to see built in Holidays. Was going to do the subscription, but without support, not sure I will.

Recall Cue

Worked great as far as agenda for first few weeks. Since update to app, not working well at all. Hoping glitches are worked out soon or won’t be keeping subscription. When it worked, it was just what we needed.

Newest updates

We’ve enjoyed this app. However , the updates today make it harder to post. Now you have to click on “all day” with each photo posted. PLEASE return to where all photos downloaded were automatically on “all day” posting.

Day Clock Outdated

I paid for the annual membership for recall to have it work on my phone. But the app and day clock for the iPad is outdated and doesn’t have an update

Recall Cue

Only had for a month but this is what we have been searching for. Our parent had a hard time with schedule, writing things in calendar etc. Lives alone so no one there daily to help with. We put a tablet in bedroom, living room & kitchen. We can easily update her activities remotely so she sees up to date info every day. We have not used the advanced features so can’t comment on those.
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A great help

This app really helped reduce time anxiety for my Mom. Being able to show upcoming events and set reminders for daily activities made a huge difference. It also came in handy for tracking medical appointments and letting family know when she was available for visits

Subscription options aren't working

It's a great tool for sending messages but I have not had luck (or frankly time to troubleshoot) with the pro subscription features which would be immensely helpful if they worked. The support options thru the app are not helpful for my issue and so I'm waiting for a response from the developer. 🤞🤞
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Best App Ever! — Don’t change a thing!

Lifesaver for communication with Mom who is in assisted living. . . Thank you! Thank you! Thank you!

Don’t subscribe

App initially worked well but after the recent update motion no longer works and there is no support to assist. Was a useful app but we are canceling the subscription.

So helpful for us all

Having an easy way to get messages to Mum and keep them in front of her is so helpful. Phone calls were no longer working as she would often forget we had called. We can now let her know today’s plans. She loves the clock with day of the week and weather, it really helps keeps her on track.

All the right functions for dementia support

App has been clearly developed by someone living in the shoes of a remote carer for someone with dementia. Lots of flexibility with calendar function, messaging function, ability to do a video call check-in and even motion sensing to help understand how the patient’s habits through the day (and night) are evolving. Also very helpful that carers using the carer view can see the full diary allowing this to become the scheduling tool of choice, while only piping through the next couple of appointments to the patient to avoid confusion. Love that I can take screenshots of the patient’s screen so I can understand how the messages are appearing her end as I make changes to the settings. All in all a massive help for the nightmare of remote caring.
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